Essam Younis - PeerSpot reviewer
SOA & BP Technical Manager at EJADA
Real User
Top 20Leaderboard
A stable and scalable platform with good technical support
Pros and Cons
  • "The capabilities are very powerful."
  • "When there is an update on a new version or an automatic update, you have to be present and double-check that the update is reflected in the environment with no issues."

What is our primary use case?

We use Apigee to share open data for the government. It was a pilot project for one of the  government teams who wanted to start the journey of open data.

What is most valuable?

The capabilities are very powerful.

What needs improvement?

Support of integration is what is most challenging in Apigee, as well as the complexity of the components. When setting up an environment, you have many components with open-source content.

When there is an update on a new version or an automatic update, you have to be present and double-check that the update is reflected in the environment with no issues.

The implementation should be easier.

For how long have I used the solution?

We implemented Apigee six months ago.

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What do I think about the stability of the solution?

Apigee is stable. We have approximately 1,000 users.

What do I think about the scalability of the solution?

This is a scalable solution.

How are customer service and support?

Technical support is very good.

How was the initial setup?

To construct the environment, can take two to three weeks.

The presentation is based on the business and can be done in three to four months.

What's my experience with pricing, setup cost, and licensing?

The iicense is subscription-based.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

It's a very good product. I would rate Apigee a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Senior Content Writer
Real User
Top 20
Stable with good recommendations from clients, but it can be challenging to manage and needs a dedicated team for deployment
Pros and Cons
  • "Apigee is a great product with good feedback and recommendations from clients."
  • "The pricing for the product was a bit higher. I also found it challenging to manage sometimes."

What is our primary use case?

In my previous company, I used Apigee after modernization to manage client APIs.

What is most valuable?

Apigee is a great product with good feedback and recommendations from clients.

What needs improvement?

It is best to ask a developer about the areas for improvement in Apigee, as I'm a content writer, though the pricing for the product was a bit higher.

Apigee would also need developers or a dedicated team for deployment. I also found it challenging to manage sometimes.

For how long have I used the solution?

My last project with Apigee last December.

What do I think about the stability of the solution?

Apigee is a stable product.

Which solution did I use previously and why did I switch?

The company only used Apigee. It didn't use any other solutions.

How was the initial setup?

As a writer, I didn't set up Apigee. Another team set it up.

What's my experience with pricing, setup cost, and licensing?

Compared to other products, Apigee had higher pricing.

What other advice do I have?

I used Apigee for my customer, but I no longer work for the company.

I'm a content writer and was involved in researching and creating documentation about Apigee for a client.

The majority of the clients had fifteen to twenty users of Apigee.

My rating for Apigee is seven out of ten.

The company was an Apigee partner.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
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Learn what your peers think about Apigee. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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Director API Management and Integration at Fresh Gravity
Real User
Mature, reasonable price, and easy to use and set up
Pros and Cons
  • "It is easy to set up. It is on Google Platform, and there are multiple deployment models they support, which is great."
  • "There should be an integrated continuous integration and continuous deployment approach with Apigee. Currently, for development at a more integrated level, you have set it up yourself."

What is most valuable?

It is easy to use from a developer perspective and a customer perspective. 

It is easy to set up. It is on Google Platform, and there are multiple deployment models they support, which is great.

What needs improvement?

There should be an integrated continuous integration and continuous deployment approach with Apigee. Currently, for development at a more integrated level, you have set it up yourself.

It lacks the connectors and connectivity. That's something that would be good to have. 

For how long have I used the solution?

I have been using this solution for 10 years.

What do I think about the stability of the solution?

I have not faced any stability issues.

How are customer service and support?

Their support is good.

How was the initial setup?

For on-premise, there is complexity, but the cloud version is easy to set up.

What's my experience with pricing, setup cost, and licensing?

Its price is reasonable for the features they provide and the maturity of the platform.

What other advice do I have?

I would rate it a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Director at a computer software company with 1,001-5,000 employees
Vendor
Flexible, effective API management, and reliable
Pros and Cons
  • "Apigee is a pioneer in the industry and has good features and functionalities. It is a good tool for API management and it has more advancements than all other tools in the market in certain areas."

    What is our primary use case?

    Apigee is a platform for API management.

    What is most valuable?

    Apigee is a pioneer in the industry and has good features and functionalities. It is a good tool for API management and it has more advancements than all other tools in the market in certain areas.

    It has many features, such as flexibility, coding writing, and JavaScripting.

    For how long have I used the solution?

    I have been using Apigee for approximately four years.

    What do I think about the stability of the solution?

    Apigee is stable. In the entire API management world, I feel this is one of the best tools for pure API management. If there are any orchestrations or business processes to be involved, then Mulesoft or Boomi can be used, but comparatively, all the security and governance policies that are available on the dashboards and the reports make Apigee the best tool for pure API management.

    How was the initial setup?

    The installation is good. I won't say it is complex, but it has many configurations and types of policies that are available. However, it can be easily done.

    What's my experience with pricing, setup cost, and licensing?

    Apigee is slightly expensive, but again, it can depend on the type of usage. All things considered, it is slightly expensive. 

    AWS is winning in the cost category, they have many packages and services but when using all these services together I am not sure what the cost would be.

    Which other solutions did I evaluate?

    I have evaluated Mulesoft and Boomi. I have found these two solutions are being used secondarily to Apigee. Additionally, AWS and Azure's Gateways are becoming popular in the market. From the cost perspective, in the two years, AWS gateway is widely being used. These four solutions are widely being used in the market but Apigee is much far ahead than all other tools.

    AWS and Apigee have similar features. I don't see any significant change in the difference at the moment. The choice is more about convenience and cost.

    What other advice do I have?

    I rate Apigee an eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Associate Vice President at a tech services company with 10,001+ employees
    Real User
    Good analytics, rich developer portal, and definitely stable
    Pros and Cons
    • "The analytics function and the developer portal are the two valuable features of Apigee. The analytics part is very good, and the developer portal is quite rich in features."
    • "iPaaS is something that we would like to see. For example, MuleSoft is kind of an integrated platform as a service (iPaaS), and it provides a lot of out-of-the-box connectors and other such things. This is where Apigee lacks. I'm not sure if that's the roadmap for Apigee, but any improvements on those lines would be helpful where things become easier to implement."

    What is our primary use case?

    I'm a part of a service provider company, and we basically provide all kinds of services for our customers. One of the areas for which we provide services is API management. We work a lot with Apigee, and we have experience and a good team working with Apigee.

    In terms of use cases, we've created a good marketplace for one of the clients. They are a logistics company, and they have a lot of vendors and partners with whom they work. So, we have created a marketplace where the vendor's partners can integrate for their shipments and other things. They can integrate their applications into this marketplace.

    We have also implemented developer portals where we do the onboarding of developers. They can create their code SDKs, etc.

    Currently, we are at a customer site, and we are migrating the on-premise version H to Apigee X, which is the latest one.

    What is most valuable?

    The analytics function and the developer portal are the two valuable features of Apigee. The analytics part is very good, and the developer portal is quite rich in features.

    The authentication mechanisms are quite easily built into Apigee, which is something that most of the other products have also now started supporting.

    What needs improvement?

    iPaaS is something that we would like to see. For example, MuleSoft is kind of an integrated platform as a service (iPaaS), and it provides a lot of out-of-the-box connectors and other such things. This is where Apigee lacks. I'm not sure if that's the roadmap for Apigee, but any improvements on those lines would be helpful where things become easier to implement.

    For how long have I used the solution?

    It has been four to five years.

    What do I think about the stability of the solution?

    It is definitely stable. Performance-wise, we have not seen any major bottlenecks. What we have realized is that the performance is not just because of the tool itself. If you take any API management tool, the performance also depends on the way the integrations are done. So, if implemented correctly, performance is not really an issue.

    What do I think about the scalability of the solution?

    With the SaaS model, scalability is there. 

    It is suitable for large companies because it is a bit pricey. It is definitely not for small companies, but it might be suitable for medium companies.

    How are customer service and support?

    We have not been in touch with them much because we mostly have done development, but they do provide good support. Their support during the initial design architecture phase is also very good. So, if you have bought the licenses, they do provide an architect to come in and define the whole architecture. That way, the support is good.

    Which solution did I use previously and why did I switch?

    We work on multiple API management tools based on the requirement of a particular customer. We have worked on Apigee, Dotcom, MuleSoft, to name a few.

    How was the initial setup?

    Managing an on-premise setup themselves can be a huge overhead for customers. Apigee, I believe, releases patches very frequently, and those upgrades and maintenance activities are quite an overhead. Having said that, it has good support. They provide a lot of scripts through which the installation and other things can be automated, but obviously, we have to tailor those to our needs. On-premise is definitely a little bit of overhead. We have to have a team to manage that, but now with Apigee X going on SaaS, most of the implementations are on SaaS. So, this overhead is minimized a lot, and you just have to do the configurations.

    What's my experience with pricing, setup cost, and licensing?

    It is a bit on the expensive side. Its licensing cost is a bit high, and that's where we've seen people going back on their decisions.

    What other advice do I have?

    In the latest version of Apigee, they've broadened the support for socket communication, which was previously missing in Apigee Hybrid.

    I wouldn't recommend Apigee for simple situations because sometimes, it does become an overhead. It is overkill for simple situations. If you have very complex scenarios where you are trying to embark on a cloud journey and you still have systems on-premise or some systems are hosted on some other cloud and you want to do an integration, Apigee is really good. It provides support for the mesh architecture, and with that, it becomes quite easy.

    The advice that we normally give is that when you are starting on an Apigee journey, you should not think of it just as an API management tool. We try to give it as an enterprise API platform that a large customer with different lines and businesses, such as a bank, would eventually leverage as a whole. You should not treat it in a way where only a particular group is using Apigee. It is an enterprise platform. So, you should treat it as a platform.

    I would rate Apigee an eight out of 10.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Integration Specialist at a financial services firm with 501-1,000 employees
    Real User
    Overall great functionality, highly stable, and good technical support
    Pros and Cons
    • "There is plenty of support documentation available."
    • "The Apigee cloud admin UI could be more user-friendly by adding a few more features."

    What is our primary use case?

    Apigee is a platform for developing and managing APIs.

    What is most valuable?

    Overall the solution works well, it is one of the best solutions on the market. There is plenty of support documentation available.

    What needs improvement?

    The Apigee cloud admin UI could be more user-friendly by adding a few more features.

    For how long have I used the solution?

    I have been working with Apigee for one and a half years.

    What do I think about the stability of the solution?

    The solution is highly stable.

    What do I think about the scalability of the solution?

    We have built an API platform o over 2,000 different partners and all of them are using the gateways.

    How are customer service and technical support?

    The technical support is very good.

    How was the initial setup?

    The installation was not difficult.

    What other advice do I have?

    I rate Apigee an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Sr. Technology Specialist at a computer software company with 5,001-10,000 employees
    Real User
    An API management tool with a good rate-limiting policy feature, but documentation could be better
    Pros and Cons
    • "I like implementing different policies, for example, rate-limiting policy."
    • "More documentation on the Open Banking Standard will help."

    What is our primary use case?

    We are working on some client POC where we have all the workloads deployed on Google Cloud. We wanted a gateway that was more like an API Management tool. We wanted to manage all our APIs centrally in one place. For example, we can route the traffic. We can limit, we can perform throttling, we can have the security checks like the authentication mechanism implemented centrally. We can also have a reverse proxy to our service endpoint.

    What is most valuable?

    I like implementing different policies, for example, rate-limiting policy. We can create a custom rate-limiting policy, and we can have an application-specific rate-limiting policy. That's what we're implementing or using, and I like that feature.

    What needs improvement?

    More documentation on the Open Banking Standard will help. For example, WSO2 supports the Open Banking API, but I can't find relevant documentation from Apigee. I'm not sure whether Apigee even supports the Open Banking Standard. If they do, then I think they have left out the documentation for that. For example, WSO2 has extensive documentation and training available to everyone. In that sense, I think, Apigee can improve.

    For how long have I used the solution?

    I've been using Apigee for a few months.

    What do I think about the stability of the solution?

    It's a stable product. It's easy to manage, and we have implemented it for our production deployment.

    What do I think about the scalability of the solution?

    Apigee is a scalable solution.

    How are customer service and technical support?

    I never tried reaching out to tech support because the documentation is good. The documentation is available, and there is some training available on Udemy and the product site. These nicely describe how to deploy or set up different policies, which was enough for us.

    How was the initial setup?

    The installation is straightforward. You just need to get a license for Apigee and then configure the reverse proxy. Once you have the reverse proxy configured, you have to set up whatever policies you want. One or two guys were able to install, deploy, and host our reverse proxy for our endpoint within a day.

    What about the implementation team?

    We went through the documentation and the website and deployed the solution ourselves.

    Which other solutions did I evaluate?

    All these technologies are using Google Cloud for hosting our microservices, and we trialed Apigee. We were also using WSO2, an open-source API management tool, but as everything is on Google Cloud, we chose Apigee.

    What other advice do I have?

    If your workload is already deployed on Google Cloud, integration is very easy. Even if your services are hosted in some other cloud, like AWS, I think you can use Apigee, but I haven't tried that approach. 

    On a scale from one to ten, I would give Apigee a seven. 

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Google
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Director System Architecture at a comms service provider with 5,001-10,000 employees
    Real User
    Highly available, easy to configure and use, and it includes disaster recovery
    Pros and Cons
    • "Anyone with basic knowledge can build an API."
    • "Apigee is demanding on the infrastructure so the setup cost is very high for an on-premises deployment."

    What is our primary use case?

    We are a solution provider and this is one of the products that we implement for our clients. We also it it ourselves.

    Our use case involves accessing functions on our backend systems through a portal used on mobile devices. The app on the mobile device uses the internet portal, and we have the API as a security layer to pass the functions through to the backend.

    What is most valuable?

    It is very easy to implement and the configuration of the API is very simple.

    It is easy to upload a Swagger file and build an API.

    The user interface for building APIs is very simple. Anyone with basic knowledge can build an API.

    Disaster recovery capabilities are included.

    What needs improvement?

    Apigee is demanding on the infrastructure so the setup cost is very high for an on-premises deployment.

    For how long have I used the solution?

    We have been working with Google Apigee for almost one year.

    What do I think about the stability of the solution?

    Apigee has high availability and we have not faced any problems in regards to stability.

    What do I think about the scalability of the solution?

    We have not had to scale as of yet. Our license allows for 125 million messages and we have not yet reached that stage.

    How are customer service and technical support?

    We have been in contact with technical support and we are fully satisfied. I would say that they go out of their way to support us. For a priority-one issue, Google commits to having it resolved within 24 hours.

    There are also community blogs where you can find other people that are working with it. These are independent sources and people where we can get information about implementation as well as customization.

    A new version is released every six months and if we don't upgrade in one and a half years, the old version will be deprecated or be out of support. For example, they recently upgraded the Edge UI. The old one was not integrating with Active Directory to allow for centralized control of users. However, the new one requires authentication from ADFS before implementing it, which was a feature that was previously lacking.

    How was the initial setup?

    The entire set of documentation is available online. You can follow it step-by-step to install the application.

    What about the implementation team?

    We have an in-house team that handles deployment and maintenance.

    It is administered by two people and we have another person to handle the analytics.

    What's my experience with pricing, setup cost, and licensing?

    The cost of the licensing is based on the number of API calls that are made. This is good because we don't pay for the number of nodes that we are installing. They also do not charge you for non-production transactions, which is extremely good.

    Everything else is included as a package. For example, ZooKeeper, Cassandra, and PostgreSQL are part of the product, so we don't need to purchase any additional licenses apart from the OS.

    Which other solutions did I evaluate?

    We had evaluated Software AG at the same time as Apigee. The initial setup cost for an on-premises deployment of Software AG is less than that of Apigee. For example, if I require four cores to operate Apigee then it would be a two-core system for Software AG.

    We chose Apigee because of its high availability and disaster recovery. Google Apigee uses ZooKeeper with an unstructured Cassandra database. This is different from Software AG, which uses a structured database like Oracle. Having to purchase Oracle licenses increases the cost.

    What other advice do I have?

    My advice for anybody who is considering Apigee is that it is has a very easy and intuitive GUI to build APIs, and I can also import Swagger files. It is built on a high availability model, so if anything goes down then another node will automatically take over. We can build an active-active across the DR site.

    The primary site is active, the DR site is active, and they are synchronized. It is easy to build, customize, install, and implement.

    The support is also extremely good. We get immediate responses and support is available every day of the week. Google commits on the resolution time for priority-one issues as 24 hours. No other software today can commit to resolution time. I have only seen such a service with Google Apigee.

    Overall, I am satisfied with this product and it is aligned to all of my needs.

    I would rate this solution a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Buyer's Guide
    Download our free Apigee Report and get advice and tips from experienced pros sharing their opinions.
    Updated: April 2024
    Buyer's Guide
    Download our free Apigee Report and get advice and tips from experienced pros sharing their opinions.