The initial setup is fairly straightforward for a mainframe product. It is a pretty standard installation. I am actually getting ready to upgrade the product in the next few months, and I do not foresee any problems with it. 

I was involved in the initial setup. It was fairly straightforward. As mainframe products go, it was a pretty standard install.

I was not involved in the initial setup but I am involved in all the upgrades that happen. They are very straightforward.

We do the software upgrades, we're involved in one right now. And some of that is going back and forth with CA's tech support and finding some errors and addressing them. They are quick to respond. 

It's rather simple. Again, I've been doing it for a couple decades now, so I don't have to think too much about what I'm doing because it works. And they've definitely made improvements to the upgrade process over the years. It used to be more complex.

It was very complex back in the day, but today because of the improvements that they've made by putting the software on Cora Software Manager, to be distributed to us, and because of the way that they do the upgrades now with the active upgrade, it's gotten a lot simpler and less time consuming to install.

From my experience, and what others say, all CA products are easy to implement, very straightforward.