CA Harvest Software Change Manager Other Solutions Considered

Benson Thomas
Sr. Configuration Analyst at a financial services firm with 10,001+ employees
We had other vendors which we were looking at, but one advantage is that CA came to us with a solution rather than the tool. The solution helped us understand that the tool would be a good benefit for us if we bring it in, and because of the audit capability, etc., that was the primary thing that we were looking for. One thing that we really look for when selecting a vendor is the interaction that would help problem solving; an interaction where we tell them our problem and they, not as sales, try to provide us a solution, rather than trying to sell the tool itself. So, that solution was what benefited us and we understood the solution well before we got the tool in. View full review »

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