WA
Technical Support Manager at Future systems
Real User
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The identity manager, governance, and identity portal features are especially valuable and helpful
Pros and Cons
  • "I found all of them quite valuable, especially the identity manager, governance, and identity portal. All the features are helpful."
  • "The connectors for the identity and governance part could use some improvement, by way of adding more areas. They need more development to cover more target applications."

What is most valuable?

I found all of the features to be quite valuable, especially the identity manager, governance, and identity portal. All of the features are helpful.

What needs improvement?

The connectors for the identity and governance part could use some improvement, by way of adding more areas. They need more development to cover more target applications.

For how long have I used the solution?

I have been using CA Identity Suite for about five years.

What do I think about the stability of the solution?

I've had no issues with stability. It's stable.

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CA Identity Suite [EOL]
April 2024
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What do I think about the scalability of the solution?

It is scalable when you put it into a large account.

How are customer service and support?

The technical support isn't so easy, but also not very complicated. It's somewhere in the middle.

How was the initial setup?

The setup has been increasingly easy with time. The new version is even easier than before.

What about the implementation team?

I'm working as an integrator, so I did the deployment myself for our customers. There are about five people on my team doing integrations for other companies to implement the solution.

What other advice do I have?

I would recommend this solution. I would rate it as nine out of ten. It's great, but nothing is perfect and there's a little improvement needed.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Identity Management (IM)
Buyer's Guide
Download our free CA Identity Suite [EOL] Report and get advice and tips from experienced pros sharing their opinions.
Buyer's Guide
CA Identity Suite [EOL]
April 2024
DOWNLOAD NOW
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