CA's support has been perfect. They help with anything you wish and right away.

CA Vantage I have used for years. I've had very few issues and the issues I had were rectified immediately within a few days days, some of them within minutes.

I actually meet with CA Vantage developers once a week for an hour, discussing the product and where it's headed. So we do engage with them not only when we have issues, but where we see potential to tell them, why don't you guys do this, and they might just take it from us.

The technical support team is outstanding. I would give them a 10/10 rating.