The deployment took us approximately three months. The planning phase was crucial, where we had to consider different aspects, such as top-level management buy-in, budgeting, and designing how the existing solutions would fit into the architecture. From a design perspective, it took some time before we could move on to implementation.

We take help from Cisco partners for deployment. Our team does some of the implementations. It depends on the project and the budget. We need a manager, a technical team leader, and three engineers to deploy it.

We must upgrade all the devices to the optimal stable version to deploy the tool. Then, we must configure the initial IS-IS configuration. We need reachability between the devices for the product to work. Then, we must provision the devices in DNA one by one. Provisioning is the most complex process because the tool will check and verify every single command on the device.

Sometimes, the provisioning fails because of a conflict in configuration. It takes too much time to erase the configuration and redo the provisioning. After provisioning, we must configure the VLANs and the border routing from the overlay to the underlay.

Cisco DNA Center's deployment takes around 20 to 30 minutes. We get direct support from Cisco's local engineers to deploy the solution.

Normally, we get engineering support from Cisco. So when it comes to the solution's implementation and deployment, we get support from on-site Cisco engineers. We have with us a couple of engineers with Cisco certifications. We have downloaded the solution's demo. We get it tested inside our office before implementing it for the customer.

We did the deployment of the solution. We used two or three network engineers.

I implemented this solution.

The deployment took almost three months. But before it is implemented, the arching and design take almost six months.

A third-party integrator installed DNA Center for us.

We had help from Cisco themselves on Advanced Services, but from my memory, it was relatively straightforward. 

Maintenance can be challenging because we're unsure about the number of applications utilized in the studio.

We have a technician from Cisco to do the implementation for us.

During deployment, there were eight people from our staff and five people from Cisco.

For maintenance, for each building, we have two or three technicians at various levels. We have other administrators as well, although they are responsible for different solutions such as SAP and ERP. The same person is responsible for multiple technologies.

I've been very well supported by the vendor's technical team especially when versions were changing on a monthly basis.

The implementation of the Cisco DNA Center was done internally.

We did not use a consultant or an integrator. I completed it myself. We are Cisco Partners.

We have an in-house team for the installation.