Cisco ISE (Identity Services Engine) Reviews

We use this solution to monitor and secure devices on our network.

Using this solution gives us the ability to allow proper access to the network.

The stability of this solution needs to be improved.

It should not be necessary to go to each individual set of alarms and acknowledge them in order for them to go away. There should be a single button that can be pressed to dismiss all of the alarms at once.

This solution has problems in terms of stability. I have had certain things that do not work, and I have called technical support for help. They have sent me a patch, and then it still doesn't work, so we end up living with the problem.

I would rate this solution an eight out of ten.

The feature that I most like is that it can notify me whenever someone plugs in their device, which is not allowed. I get notifications for new laptop devices.

I think the user interface looks good compared to previous versions. 

The software is a little bit complicated to understand in the beginning, meaning the implementation. It needs proper documentation so that we can understand the options more easily.

I have only very recently using Cisco ISE, since about one and a half months ago.

We have our own team for the maintenance of this solution.

I am still implementing it. So far it has been one and a half months.

Cisco ISE is a good product, but it requires some technical knowledge and knowledge about network security.

One a scale from one to ten, I would rate Cisco ISE a six.

As I said, I have not implemented it 100%. Maybe once I implement it 100%, and I start using it in production, then I will rate it higher.

Our company doesn't use Cisco ISE internally. We act as the solution reseller. Our business model is set up to provide a network-based approach for adaptable, trusted access to our clients. We provide our clients with intelligent, integrated protection through intent-based policy and compliance solutions.

We found that the most valuable features associated with this tool are posture assessment, policy management, VLAN assignments, guest assignment, and BYOD services. In addition to these services, the Cisco IOS software switch configuration feature is another very valuable aspect of the policy and compliance solution.

There are issues with respect to the posture assessment function. It's been observed that customers are not receiving total access to the network because the assessment agent is glitchy and malfunctions from time-to-time. I would like to see refining of the compliance assessment and adding more detailed compliance of endpoints on the user end.

We have also had to deal with some cache update issues in conjunction with Cisco's tech support team. Unfortunately, they had trouble providing suitable solutions within specific and desirable time frames.

The next release should offer more inter-operability, increased cross-integration functionality. 

We are currently experiencing stability issues with this solution.

Technical support needs improvement. There were times when my engineers had to talk to a number of different Cisco tech engineers explaining things over and over again. If their tech support has to escalate an issue our support staff is required to mediate which of course disturbs workflows.

The setup requires proper planning. We approach every customer interaction strategically taking into account the complete project scope. It's our job to understand the customer's expectations and requirements for deployment.

Initially, the setup is a bit tough with respect to the graphic user interface (GUI) tool. Cisco ISE has proven to be a bit complex as well.

The solution is sufficient and seems to require little to no maintenance from the client side. Maintenance is always in proportion to the client's needs and product deployment. For instance when we are managing two Cisco ISE boxes with two onsite engineers. As capacity grows obviously we need more engineers; it's not a 1-to-1 relationship but we always take a minimum of two certified engineers qualified to manage Cisco ISE.

I would give this solution a rating of 7 out of 10.

My primary use case for this solution is as a server for my networking devices.

We have multiple metal devices from different places that use management, so we need to know who would be accessing all those devices and what changes are being done to those metal devices. With Cisco ISE we have visibility of all the changes happening on those devices.

The authorization feature is the most valuable feature. 

Support and integration for the active devices needs to be worked on. Their features mainly work well with Mac devices. If we use an HP the Mac functionalities may no longer be able to deliver.

It's not very stable. Product-wise, in terms of performance and in terms of stability, I don't experience any challenges.

It's highly scalable but it's challenging to scale-up non-Cisco products. We currently have around 50 users and 11 employees monitoring the device. We don't have any plans to increase usage. 

Their technical support is pretty good. They have a good database and knowledge space regarding this solution. You'll get the support that you need. 

We are also currently using ForeScout for another feature but we are facing multiple challenges with ForeScout implementation.

The initial setup was straightforward. The deployment and negotiating time depends on your network infrastructure and what kind of environment you have.

You should have a fair understanding of the kubernetes that have been used in their infrastructure.

I would rate this solution an eight out of ten. 

We are an ISP and we are working on providing ISP solutions for companies. For that reason, we are trying to deploy ISE or other technologies.

The benefit comes from the fact that all of our clients have Cisco products and we are looking for a tool that can integrate all the devices for a secure facility, monitoring, etc.

• MAC - Member Access Control
• Integrating all Cisco wireless, networking, switches, routers, firewalls for our customers.

In a future release, I would like to see network access control. That is something that customers seem to be looking for.

We are a solution provider and we provide Cisco products, including ISE, to our customers.

This product is used to facilitate the connection of a local network to wireless access. This allows us to restrict users and their access.

This product allows them to see the traffic that is going through the network.

It is stable and easy to use.

The user interface can be improved.

I have been using Cisco ISE for approximately three years.

Cisco ISE is stable.

This is a scalable solution. There are more than 500 users in my client's organization.

The technical support from Cisco is very good

ISE is very easy to configure, although it takes time because we have to take input from the customer. It will take about two days to implement and deploy.

We have a consultant to assist with deployment. A team of four engineers is required for deployment and maintenance.

The price is okay.

As of now, this product is working fine.

I would rate this solution a ten out of ten.

• Wireless Control Solutions
• Physical Port Access Control
• Changing switch configuration records and account controls.

• Currently planning to establish a wireless network environment.
• Expected benefits. 
• Improves switch account management.
• Physical Port Access Control.

• ISE Dynamic VLAN assignment
• ISE Radius and Tacacs+
• External identity sources LDAP, domain, or token.

• The Cisco wireless controller needs to add more than one physical port.
• The Guest Network verification needs to add a QR code option.