Cisco ISE (Identity Services Engine) Reviews

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Joe Feghaly
Real User
User
Jan 30 2019

What is most valuable?

* BYOD service * The guest and secure wireless access * Compliance and posture * Wireless administration

How has it helped my organization?

For device administration, all devices have multifactor authentication in collaboration with IT, so it secures access to all of our devices. For… more»

What needs improvement?

The compliance and posture don't always work. They should make it more stable. With each upgrade, we lose some functionality. We have to wait for… more»

What's my experience with pricing, setup cost, and licensing?

Licensing is very complicated and it changes a lot. I know recently it changed since we acquired the solution. It had a different licensing scheme… more»

What other advice do I have?

It's a great product but you should be careful to plan before deploying. Do thorough planning as not to do the same error that we did. We didn't do… more»
SaifKhan
Real User
Security Engineer at a energy/utilities company with 201-500 employees
Feb 10 2019

What is most valuable?

The identification with McAfee DHL is the most valuable feature. It gives us full visibility to see if there's any malware or malicious activity going on in the network and will then… more»

How has it helped my organization?

Before, our port would be wide open, anyone could come to the network and put their laptop into the port or any device and they would be able to get the IP. Now, if someone tries to… more»

What needs improvement?

Since we have started, we struggled a lot to implement this solution into our network, and we opened a case a couple of times. Up until this point, nothing else needs to be improved… more»

What other advice do I have?

I would rate this solution a nine out of ten. I would advise someone considering this solution not to enable it with MAC. They are going to be in a very bad state after enabling this… more»
Find out what your peers are saying about Aruba ClearPass vs. Cisco ISE (Identity Services Engine) and other solutions. Updated: March 2019.
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Alfred Polela
Real User
OPCO IT Manager at MTN
Feb 18 2019

How has it helped my organization?

We give guests limited access to the internet when they come in so that access has been useful. Previously, we just used to give them the APN key which they would leave with. Now, we give them credentials to use that are for a limited period of… more»

What's my experience with pricing, setup cost, and licensing?

If you go directly with Cisco for the implementation it's very, very expensive.

What other advice do I have?

It's a good product but it requires technical support and knowledge otherwise it will be difficult to manage and run it. It requires somebody to be configuring issues. You need protection as you advance in the usage but it's a good product. I… more»
Anonymous User
Real User
Network Administrator with 51-200 employees
Feb 14 2019

What is most valuable?

It has many valuable features.

How has it helped my organization?

After the product was installed, no one could access the secure connection network. In order for any laptop or any endpoint device to attach to my… more»

What needs improvement?

It has many complications from the administration perspective, it's not easy to learn. Not like other solutions that are very friendly and easy to… more»

What's my experience with pricing, setup cost, and licensing?

We are a big organization and we can arrange for licenses because we are a big customer. We have an agreement for the security license. Licenses… more»

What other advice do I have?

I would rate this solution a 7.5 out of ten. To make it a ten they should have more people on tech support. They need to invest more in the… more»
Anonymous User
Reseller
Presales Systems Engineer at a tech services company with 501-1,000 employees
Apr 16 2019

What is most valuable?

We found that the most valuable features associated with this tool are posture assessment, policy management, VLAN assignments, guest assignment, and BYOD services. In addition to these services, the Cisco IOS software switch configuration… more»

What needs improvement?

There are issues with respect to the posture assessment function. It's been observed that customers are not receiving total access to the network because the assessment agent is glitchy and malfunctions from time-to-time. I would like to see… more»

What other advice do I have?

The solution is sufficient and seems to require little to no maintenance from the client side. Maintenance is always in proportion to the client's needs and product deployment. For instance when we are managing two Cisco ISE boxes with two… more»
Francois Van Vuuren
Reseller
Solutions Manager at EOH
Mar 24 2019

What needs improvement?

So far we have had no complaints from customers. No major complaints in terms of ISE. They do complain obviously if the ISE service stops working. Normally that happens if there's a server flaw or some problem at the data center somewhere. There… more»

What's my experience with pricing, setup cost, and licensing?

The licensing is too expensive. There is more complexity on the wifi environment, especially with Cisco DNA versus Cisco ONE licensing. As far as the ISE licensing is concerned, it's pretty straightforward. We normally follow the ordering guide… more»

What other advice do I have?

The advice that I would give someone considering this solution is to understand the licensing. From a design perspective, we refer to the ordering guide quite frequently. The most important thing is to have a technical planning session with the… more»
Jose Tom
Real User
Manager - IT Security & Process Compliance at a tech services company with 1,001-5,000 employees
Feb 06 2019

What is most valuable?

The authorization feature is the most valuable feature.

How has it helped my organization?

We have multiple metal devices from different places that use management, so we need to know who would be accessing all those devices and what… more»

What needs improvement?

Support and integration for the active devices needs to be worked on. Their features mainly work well with Mac devices. If we use an HP the Mac… more»

If you previously used a different solution, which one did you use and why did you switch?

We are also currently using ForeScout for another feature but we are facing multiple challenges with ForeScout implementation.

What other advice do I have?

You should have a fair understanding of the kubernetes that have been used in their infrastructure. I would rate this solution an eight out of ten.
Rogerio Farias Dos Santos
Real User
Information Security System Specialist at everis New Company Erifson
Feb 11 2019

What do you think of Cisco ISE (Identity Services Engine)?

What is our primary use case?

We use it to aid the tools that we make and to sponsor and get flow.

How has it helped my organization?

We distribute internet access to guests. It's the product to our environment.

What is most valuable?

The profiling option is the most valuable feature. 

What needs improvement?

They should improve the upgrades. It's not easy to upgrade the solution. 

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

It's stable. 

What do I think about the scalability of the solution?

It is scalable because we use a network load balancer at the front of the PSN. It can be extended as we want to multiply. It's scalable to our environment. We have around 8,000 users and we are planning to…
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What is Cisco ISE (Identity Services Engine)?

Identity Services Engine is a security policy management platform that automates and enforces context-aware security access to network resources. It delivers superior user and device visibility to support enterprise mobility experiences and to control access. It shares data with integrated partner solutions to accelerate their capabilities to identify, mitigate, and remediate threats.
Also known as
Cisco ISE
Cisco ISE (Identity Services Engine) customers
Aegean Motorway, BC Hydro, Beachbody, Bucks County Intermediate Unit , Cisco IT, Derby City Council, Global Banking Customer, Gobierno de Castilla-La Mancha, Houston Methodist, Linz AG, London Hydro, Ministry of Foreign Affairs, Molina Healthcare, MST Systems, New South Wales Rural Fire Service, Reykjavik University, Wildau University

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