Cisco ISE (Identity Services Engine) Pros and Cons

Cisco ISE (Identity Services Engine) Pros

Joe Feghaly
User
For device administration, all devices have multifactor authentication in collaboration with IT, so it secures access to all of our devices. For guest and wireless access, it's a matter of a lowly manager who we give access to the portal and he can assign access to the guests, so it's a very simple process now. It keeps the IT focusing on their work, and gives the business people the right access.
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SaifKhan
Security Engineer at a energy/utilities company with 201-500 employees
The initial setup was easy. It took around one month. We did the installation part within half an hour to two hours but we found a couple of issues so we raised a case and once everything was resolved it was a month in total.
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Alfred Polela
OPCO IT Manager at MTN
For guests we give them limited access to the internet when they come in so that access has been useful. Previously, we just used to give them the APN key which they would leave with. Now, we give them credentials to use that are for a limited period of time.
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Max Ayoti
Supervisor IT Security at a government with 1,001-5,000 employees
Easy to use and provides good support
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Netw0997
Network Administrator at a government with 51-200 employees
After the product was installed, no one could access the secure connection network. In order for any laptop or any endpoint device to attach to my network, it needs to be authorized or be certified to be connected.
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Presal0875
Presales Systems Engineer at a tech services company with 501-1,000 employees
We found that the most valuable features associated with this tool are posture assessment, policy management, VLAN assignments, guest assignment, and BYOD services. In addition to these services, the Cisco IOS software switch configuration feature is another very valuable aspect of the policy and compliance solution.
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Francois Van Vuuren
Solutions Manager at EOH
In terms of scalability, you need to factor in your licenses. With a virtual platform, the scalability is more than sufficient. We have over one thousand users.
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Technica4c57
Technical Systems Analyst at NJC
The biggest value of ISE is that it can get so granular with gaming systems, versus IoT and BYOD.
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Jose Tom
Manager - IT Security & Process Compliance at a tech services company with 1,001-5,000 employees
We have multiple metal devices from different places that use management, so we need to know who would be accessing all those devices and what changes are being done to those metal devices. With Cisco ISE we have visibility of all the changes happening on those devices.
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Rogerio Farias Dos Santos
Information Security System Specialist at everis New Company Erifson
It is scalable because we use a network load balancer at the front of the PSN. It can be extended as we want to multiply. It's scalable to our environment. We have around 8,000 users and we are planning to expand it.
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Cisco ISE (Identity Services Engine) Cons

Joe Feghaly
User
The compliance and posture don't always work. They should make it more stable. With each upgrade, we lose some functionality. We have to wait for another upgrade.
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SaifKhan
Security Engineer at a energy/utilities company with 201-500 employees
Since we have started, we struggled a lot to implement this solution into our network, and we opened a case a couple of times. Up until this point, nothing else needs to be improved with this product.
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Alfred Polela
OPCO IT Manager at MTN
In order to make it a ten, it should be more user-friendly. You need somebody who is knowledgeable about it to use it. It's not easy to use. We have to rely heavily on technical support.
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Find out what your peers are saying about Cisco, Aruba Networks, ForeScout and others in Network Access Control. Updated: November 2019.
384,324 professionals have used our research since 2012.
Max Ayoti
Supervisor IT Security at a government with 1,001-5,000 employees
An area that could be improved is the agent. The challenge now is that agent and most of the computers have changed. They could think about agent-less deployment.
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Netw0997
Network Administrator at a government with 51-200 employees
I would rate this solution a 7.5 out of ten. To make it a ten they should have more people on tech support. They need to invest more in the product. It's a good product. They should just work on tech support. More support for the customer. It's not that easy to get somebody to understand this product. I have had some issues with tech before for the solution. One of them brought the solution down due to some of his activity. They need to hugely invest in their tech support.
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Presal0875
Presales Systems Engineer at a tech services company with 501-1,000 employees
There are issues with respect to the posture assessment function. It's been observed that customers are not receiving total access to the network because the assessment agent is glitchy and malfunctions from time-to-time. I would like to see refining of the compliance assessment and adding more detailed compliance of endpoints on the user end.
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Francois Van Vuuren
Solutions Manager at EOH
There can be a little bit more integration between the controller management and ISE. There are two dashboards, you have the controller dashboards, and you have the ISE dashboard it would is a way to maybe integrate that into one. That would be great. It's not that bad. It would be easier if it could be combined into one dashboard.
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Technica4c57
Technical Systems Analyst at NJC
I'd like to see an easier way to upgrade to larger versions, as well as more best practices that are easier to locate on their support page.
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Jose Tom
Manager - IT Security & Process Compliance at a tech services company with 1,001-5,000 employees
Support and integration for the active devices needs to be worked on. Their features mainly work well with Mac devices. If we use an HP the Mac functionalities may no longer be able to deliver.
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Rogerio Farias Dos Santos
Information Security System Specialist at everis New Company Erifson
They should improve the upgrades. It's not easy to upgrade the solution.
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Find out what your peers are saying about Cisco, Aruba Networks, ForeScout and others in Network Access Control. Updated: November 2019.
384,324 professionals have used our research since 2012.
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