Cisco ISE (Identity Services Engine) Pros and Cons

Cisco ISE (Identity Services Engine) Pros

Shawn Connors
Infrastructure and Cybersecurity Manager at George Washington's Mount Vernon
The solution cuts down on the repercussions of getting malware or ransomware.
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Joe Feghaly
User
For device administration, all devices have multifactor authentication in collaboration with IT, so it secures access to all of our devices. For guest and wireless access, it's a matter of a lowly manager who we give access to the portal and he can assign access to the guests, so it's a very simple process now. It keeps the IT focusing on their work, and gives the business people the right access.
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reviewer1394754
Cyber Security at a manufacturing company with 10,001+ employees
The user experience of the solution is great. It's a very transparent system.
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Learn what your peers think about Cisco ISE (Identity Services Engine). Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
441,726 professionals have used our research since 2012.
SaifKhan
Security Engineer at a energy/utilities company with 201-500 employees
The initial setup was easy. It took around one month. We did the installation part within half an hour to two hours but we found a couple of issues so we raised a case and once everything was resolved it was a month in total.
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Alfred Polela
OPCO IT Manager at MTN
For guests we give them limited access to the internet when they come in so that access has been useful. Previously, we just used to give them the APN key which they would leave with. Now, we give them credentials to use that are for a limited period of time.
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Max Ayoti
Supervisor IT Security at a government with 1,001-5,000 employees
Easy to use and provides good support
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reviewer1186656
Corporate Information Technology Security Manager at a financial services firm with 10,001+ employees
The features that do work, work well, and we use it on a daily basis.
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Netw0997
Network Administrator at a government with 51-200 employees
After the product was installed, no one could access the secure connection network. In order for any laptop or any endpoint device to attach to my network, it needs to be authorized or be certified to be connected.
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Hassan Ayoub
Technology Manager at Advanced Integrated Systems
The most valuable feature is the integration with StealthWatch and DNA as one fabric.
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Laurent Canac
Network & Security Architect at Canac IT
The implementation is very simple.
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Cisco ISE (Identity Services Engine) Cons

Shawn Connors
Infrastructure and Cybersecurity Manager at George Washington's Mount Vernon
The solution can lag somewhat as we have a large database.
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Joe Feghaly
User
The compliance and posture don't always work. They should make it more stable. With each upgrade, we lose some functionality. We have to wait for another upgrade.
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reviewer1394754
Cyber Security at a manufacturing company with 10,001+ employees
I'm working from China currently and the only real issue is that, within the country, there's some concern around Cisco and its ability to offer the solution for the long term. As the United States has banned the Huawei version in their country, we feel there may be retaliation in ours and Cisco will get banned as a countermeasure from the government. The future of Cisco in China is in question. Our local partners are worried about the situation.
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Learn what your peers think about Cisco ISE (Identity Services Engine). Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
441,726 professionals have used our research since 2012.
SaifKhan
Security Engineer at a energy/utilities company with 201-500 employees
Since we have started, we struggled a lot to implement this solution into our network, and we opened a case a couple of times. Up until this point, nothing else needs to be improved with this product.
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Alfred Polela
OPCO IT Manager at MTN
In order to make it a ten, it should be more user-friendly. You need somebody who is knowledgeable about it to use it. It's not easy to use. We have to rely heavily on technical support.
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Max Ayoti
Supervisor IT Security at a government with 1,001-5,000 employees
An area that could be improved is the agent. The challenge now is that agent and most of the computers have changed. They could think about agent-less deployment.
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reviewer1186656
Corporate Information Technology Security Manager at a financial services firm with 10,001+ employees
The interface is not very user-friendly and it is not simple to use.
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Netw0997
Network Administrator at a government with 51-200 employees
I would rate this solution a 7.5 out of ten. To make it a ten they should have more people on tech support. They need to invest more in the product. It's a good product. They should just work on tech support. More support for the customer. It's not that easy to get somebody to understand this product. I have had some issues with tech before for the solution. One of them brought the solution down due to some of his activity. They need to hugely invest in their tech support.
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Hassan Ayoub
Technology Manager at Advanced Integrated Systems
The ISE software needs to be improved so that it is easier to administer.
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Laurent Canac
Network & Security Architect at Canac IT
The web interface needs improvement. The new web interface that they have is not as easy to manage and we find it to be very slow.
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Learn what your peers think about Cisco ISE (Identity Services Engine). Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
441,726 professionals have used our research since 2012.