Data Center Manager at Cox Communications
Real User
Enables us to troubleshoot network incidents and has good scalability
Pros and Cons
  • "The most valuable feature of the solution is that we don't have to do packet captures on the network."
  • "I'd like to see better documentation for advanced features. The documentation is fairly basic. I would also like to see better integration with other applications."

What is our primary use case?

Our primary use case for the Cisco Tetration solution is for troubleshooting network incidents. 

What is most valuable?

The most valuable feature of the solution is that we don't have to do packet captures on the network. 

What needs improvement?

Cisco Tetration needs more flags and system alerts that we should get with network capture. We haven't gotten into the security aspects of it. 

From a troubleshooting perspective, there are a few areas they can improve. There should be more types of data.

What do I think about the stability of the solution?

It is very stable.

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What do I think about the scalability of the solution?

The scalability of Cisco Tetration is very good.

How are customer service and support?

We did not have a lot of experience with Cisco support.

Which solution did I use previously and why did I switch?

We didn't have anything like Cisco Tetration before. We were previously considering ACI. We decided not to use it.

How was the initial setup?

The setup was complex because of how our network is structured. In the network administration setup, Cisco Tetration requires some planning.

What other advice do I have?

On a scale from one to ten, I would rate Cisco Tetration an eight or nine. I'd like to see better documentation for advanced features. The documentation is fairly basic. I would also like to see better integration with other applications. 

It's still a maturing product at the beginning of the lifecycle right now. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1045743 - PeerSpot reviewer
Sr. Regional Director, US East at a tech services company with 11-50 employees
Real User
Saves time, resists attacks, and allocates resources properly
Pros and Cons
  • "A complete and powerful micro-segmentation solution."
  • "It has an uninviting interface."

What is our primary use case?

The product is primarily used for automating micro-segmentation.

How has it helped my organization?

Cisco Tetration provides visibility into networks and additional security. This improves the entire organization by saving time, resisting attacks, and allocating resources properly.

What is most valuable?

While automated micro-segmentation is in itself valuable, application dependency mapping is time-saving and efficient. 

What needs improvement?

While the product does its job and more than any organization currently needs, the entire interface could be improved. It's ugly and uninviting. The biggest competitor has a very nice, modern-looking GUI. Tetration tends to be a lot more cumbersome and it's not very intuitive. It is a good thing for consultants, but not for a typical end user.

What do I think about the stability of the solution?

The product is very stable. We have never had an issue after an implementation.

What do I think about the scalability of the solution?

Cisco Tetration has scaling capabilities that surpass the realistic needs of any organization. 

How are customer service and technical support?

We augment Cisco customer service and support for the product, so we generally do not require support. However, Cisco support is excellent and we never have any issues. We will always get the support that we need, whether it be from the business unit that developed it directly, or from the Cisco TAC.

How was the initial setup?

The complexity of the setup depends on the version being installed. The cloud version can be up and running in a couple of hours. The other version could take a couple of weeks. Customers who do not already know the product shouldn't really be deploying it on their own. Once it's up and running, a single person can manage and grow the entire environment in a fraction of the time it would take to do manually. Some organizations will allow as little as 2-3 hours a week and some will have to spend a lot more time on it. The resource allocation really just depends on what it is being used for.

What about the implementation team?

We do all our own deployments so there is no need for a vendor team. However, it is not recommended that end-users install this without prior knowledge and consultancy.

What was our ROI?

There is an immediate ROI when deploying this product. While it is hard to count in dollars, an organization will experience functionality that they never had before. The product creates cost savings in the allocation of resources but that goes much further than that. As an example, it is possible to recreate a database server that had no documentation and no backup. If that database were to go down, it would cost a company millions. Tetration can gather enough information to be able to rebuild that same database server and have immediate tell over and avoid that type of disaster.

What's my experience with pricing, setup cost, and licensing?

The cost depends on the size and the implementation. The larger the implementation the more cost effective it becomes. There are two different types of licenses. If you want to add enforcement there's an extra cost to turn it on. You can just go with the network visibility it provides without the enforcement. That's the basic difference between the two license types. The price is nominal between the two packages and it is possible to negotiate with Cisco to make the pricing almost equal between the two as Cisco will prefer organizations to have the enhanced utility.

Which other solutions did I evaluate?

The only other product we considered before deciding on Cisco Tetration is Illumio, which is a direct competitor. It is possible to string together multiple tools from the VMware side that can create similar functionality.

What other advice do I have?

This product does everything that you need it to do and more. I would definitely rate it a 10 out of 10. It does a lot to provide visibility in a network environment, save time and money, and makes the organization IT operate in much more of a streamlined fashion. We could have chosen other products, but this is the horse that we picked to go in the race.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Network Engineer at a media company with 1,001-5,000 employees
Real User
Good network visibility enables us to enforce security measures
Pros and Cons
  • "The product offers great visibility into the network so we can enforce security measures."
  • "The emailed notifications are either hard to find or they are not available. Search capabilities can be improved."

What is our primary use case?

Our primary use case is for process discovery and for the data center. 

How has it helped my organization?

One thing for sure about improvement to our organization and that is we do have several applications with no servers. It's hard to identify what port every application is using. So by using Tetration, it runs an agent and will let us know all the processes running within that server. We can quickly turn around and be able to secure the server by blocking the unused ports.

What is most valuable?

The most valuable feature right now is to do with having visibility on the network — especially on our servers — and to be able to enforce some type of security measures. This is mostly to combat processes that shouldn't be running on the servers.

The data analytics and all the data that it gathers are very useful. It creates a fast turn around to improve the speed of decision making so we can decide what we need to do to remain secure.

What needs improvement?

A feature that I was looking for was emailed alerts and notifications so we'd get them right away. I don't know if it is there or not yet but I haven't had enough time to explore and find it.

The search capabilities can be improved as well.

What do I think about the stability of the solution?

So far the stability has been reliable.

What do I think about the scalability of the solution?

Scalability all depends on how many agents you buy. If Cisco makes it more affordable to buy agents, then it will be more scalable for us. The limitation right now is the cost and not the system.

How are customer service and technical support?

So far tech support has been great. Every time we call, they're always available to help us troubleshoot or help us get around in the application.

How was the initial setup?

It was very straightforward since we're doing cloud-based management.

What's my experience with pricing, setup cost, and licensing?

If you have a somewhat limited budget you may find the scalability limited. The product does not seem to be.

What other advice do I have?

For me, the solution is a nine out of ten. I really like it. It's a great tool that will help give visibility to a data center and network, understand processes that are running within the data center and be able to enforce rules and regulations for all your processes.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Brand Manager at Comtrade Group
Real User
It is a stable product with good scalability
Pros and Cons
  • "Scalability is its most valuable feature."
  • "It is not so easy to use and configure. It needs a bunch of further resources to work, which is mainly the biggest downside of it. The deployment is huge."

What is our primary use case?

For the gas and oil company, who is our customer, they are mainly using it for their networking sites.

What is most valuable?

Scalability is its most valuable feature.

What needs improvement?

It is not so easy to use and configure. It needs a bunch of further resources to work, which is mainly the biggest downside of it. The deployment is huge.

What do I think about the stability of the solution?

It is very stable. We haven't had any problems with it.

What do I think about the scalability of the solution?

We started off with one node. Then, it grew over six months to a year, so we bought two more nodes for a total of three nodes. It is huge right now, especially since the tracer comes with a half a rack.

How are customer service and technical support?

We have had two pretty straightforward cases with the technical support.

Which solution did I use previously and why did I switch?

We were not using a previous solution.

How was the initial setup?

The initial setup was complex, because it had a bunch of little details that needed to be tied together.

What's my experience with pricing, setup cost, and licensing?

The price is outrageous. If you have money to throw at the product, then do it.

Which other solutions did I evaluate?

We possible looked at a vRealize solution, but our customer did not want to consider VMware because it was not Cisco. The customer was a Cisco shop and did not even inquire regarding the price of the Tetration solution.

What other advice do I have?

The product should be easy to use, but it is not. Comparing it to other products, it was very complex. 

There are cheaper products out there which are simpler to use than Tetration.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
CTO at a tech vendor with 11-50 employees
Real User
A solution with a straightforward setup, offering 100% telemetry coverage and good machine learning
Pros and Cons
  • "The solution offers 100% telemetry coverage. The telemetry you collect is not sampled, it's not intermittent. It's complete. You see everything in it, including full visibility of all activities on your endpoints and in your network."
  • "The multi-tenancy, redundancy, backup and restore functionalities, as well as the monitoring aspects of the solution, need improvement. The solution offers virtually no enterprise-grade possibility for monitoring."

What is most valuable?

The solution offers 100% telemetry coverage. The telemetry you collect is not sampled, it's not intermittent. It's complete. You see everything in it, including full visibility of all activities on your endpoints and in your network. 

Other valuable features include vast support for annotations, flexible user applications, machine learning, automatic classification, and hierarchical policies.

What needs improvement?

The multi-tenancy, redundancy, backup and restore functionalities, as well as the monitoring aspects of the solution, need improvement. The solution offers virtually no enterprise-grade possibility for monitoring. Example include: The onboard features do not allow remote detection of simple hardware failures. There is no backup option for the data lake. The cluster cannot be deployed in a geo-redundant setup. There is no hardware upgrade path.

For how long have I used the solution?

Our company has been using the solution for 2.5 years.

What do I think about the stability of the solution?

The stability of the solution is good. What it really lacks is the fact it's not enterprise-grade from an operational perspective.

What do I think about the scalability of the solution?

The scalability is linked to redundancy. You cannot seriously cluster two Tetration units that are physically apart. That doesn't work. So scalability is quite limited. You are basically locked in with the physical setups that you start with.

How are customer service and support?

The solution's technical support is average.

How was the initial setup?

The initial setup was straightforward. It took us about three days to deploy the solution. To reach your first operational capability, from then onwards, it depends on the scenario. We usually spend weeks, if not months, in order to adapt the system to the customer's use case and this requires professional services, specific for the situation.

What other advice do I have?

We use the on-premises deployment model along with MSSP, a service provider.

I would rate the solution eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: System integrator and service provider.
PeerSpot user
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Updated: April 2024
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Download our free Cisco Secure Workload Report and get advice and tips from experienced pros sharing their opinions.