3CX is the developer of an open standards communications solution which innovates business connectivity and collaboration and replaces proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience.
With integrated WebRTC video conferencing; apps for Android, iOS, the web and desktop; a full suite of collaboration features, and website live chat, 3CX offers companies a complete communications package out of the box.
Connect with your website visitors for free with the 3CX Live Chat plugin. With more than 1,900,000 downloads, 3CX Live Chat is the most popular, effective and reliable live chat plugin for WordPress. Increase conversions and boost customer satisfaction by communicating directly with your website visitors in real-time.
Integrate with 3CX for a multichannel communications suite including voice and video (requires 3CX V16). Get 3CX for free for one year for unlimited users hosted by 3CX, in your own cloud account or on-premise on Windows or Linux.
- Easy and convenient for visitors
- Build rapport with potential customers via live chat
- Increase sales
- Reduce customer support line costs by using live chat
- Learn to understand the pain points of your customers
- Simple and clean UI for all users
- Option to elevate a live chat to a call or video call
- Free iOS or Android apps to respond to messages through a smartphone
- Ability to transfer chats to other agents
- Agent’s picture is shown in the live chatbox
- Customizable chatbox. Add a company logo, change the colors of the chatbox
- All chats are saved in chat history
- Dedicated storage system for all offline messages
- Create unlimited agents to handle live chats and calls
- Customizable offline message form
- Supports animations in the chatbox
- Ability to choose whether you want to accept or decline a chat
Toshiba Toshiba IPedge helps you stay connected to your customers from a complete line of Toshiba IP desk and wall-mountable telephones, SoftIPT soft phone on notebook computers, wireless IP telephones for use over your Wireless LAN and/or your cellular service, add-on modules, DSS consoles, attendant consoles, as well as SIP telephones and analog telephones. IPedge EC supports 200 users that unifies, coordinates, and streamlines all your communications with comprehensive solutions for a full range of telecommunication needs.
Wilson Sporting Goods, Pepsi, Schlumberger, American Express, Boeing, StarTribune, McDonalds, Drayton Manor Theme Park, InterContinental Hotels & Resorts, Hugo Boss, Clearswift, The University of North Carolina, Massachusetts Institute of Technology, The Ohio State University, Zehnder, Turkish Airlines, Harley Davidson, Mitsubishi, Ramada Plaza, Carlsberg, RE/MAX.
Kensington Investment Counsel, Williams Furnace, Rickmar Properties, Paddock Chevrolet, Suburban Mobility Authority for Regional Transportation, The Fitzgerald Law Firm, Kensington Investments Counsel, EYEMAGINE, Marshall County, Jefferson Parish Human Services Authority, Buffalo Gastroenterology Associates, Memorial Hospital and Manor of Bainbridge, Desert Kidney Associates, New Method Wellness, LifeLong Medical Care, Williams Furnace, Phoenix Manufacturing Inc.