We performed a comparison between Alert Logic and Red Canary MDR based on real PeerSpot user reviews.
Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is reviewing tickets and the notes added by technicians."
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"Binary Defense has a human service department that provides live monitoring for our systems."
"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"The quicker implementation of changes to our infrastructure from Alert Logic tell us if there are any problems."
"The solution was consistently available, and I cannot recall any instances where it was down."
"We receive infrastructure security warnings from it. So, we know what is going on and what needs to be addressed."
"It improves our security. Before, we didn't have anything scanning our containers. We had software scanning all the physical servers, but we had nothing to scan our containers. With Alert Logic, we can do that."
"The most valuable aspect of Alert Logic is its technology platform. They have SOCs in the US and Europe, giving them global visibility of the threat landscape. They detect and respond to threats in minutes. Their biggest value is human expertise. You're being attacked by a human, and you cannot respond to it unless you have a human on the other side. They have the human and technological resources to respond."
"Everything is in one dashboard; I'm notified when there's an incident and advised on what steps to take."
"The installation and configuration were slick."
"While I still have on-premises appliances, I can remotely monitor everything from the cloud, and Alert Logic's ease-of-access features have helped me streamline my workflow and reduce implementation time."
"The valuable features of this solution are it integrates well with different EDR software, such CrowdStrike, and Carbon Black, and the information it provides is helpful."
"The most valuable feature of the solution is its automation part."
"The most valuable features of Red Canary MDR are its modeled after the MITRE ATT&CK framework and we can easily automate the containment of the endpoint. Additionally, it is easy to use and we have never had an issue with it."
"The solution works well for what we use it for and the support and protection are good."
"The near real-time review translates into near real-time action. So, in addition to alerting, Red Canary MDR has response playbooks built out."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"I would like to see more frequent check-ins with our security status."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."
"I would like to get more reports from Binary Defense about what they're blocking."
"We found a couple of bugs in the user interface."
"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"They have ideas and email you whatever they find, but they don't have a dedicated security team who will work on an attack or a specific security instance."
"The documentation, especially with the initial setup, needs improvement."
"The product needs to mature. We don't want to be bombarded with unnecessary issues and have the real ones slip through."
"I would like to see it do initial scans and start capturing data, which it will truly analyze, not just be a reporting system saying, "Here is an email. Here is an email. Here is an email.""
"Could be more of an endpoint protector."
"As a user involved with the user interface, I believe there is a need to continue improving it based on feedback from our customers."
"We'd like to have triggered alerts sent to us so we see errors quicker."
"This product needs to mature more. While it is a good product, there are some areas where it needs work."
"The most valuable feature of Red Canary MDR is the overall threat protection it provides."
"In general, the solution currently fails to provide a summary to its users."
"I would like there to be an on-premise version of this solution for our data centers because of the proliferation of online threats."
"There should be an easier way to update agents to new levels in Red Canary MDR. However, it is not a huge issue but it would help."
"The price could always be better."
Alert Logic is ranked 18th in Managed Detection and Response (MDR) with 11 reviews while Red Canary MDR is ranked 11th in Managed Detection and Response (MDR) with 5 reviews. Alert Logic is rated 8.0, while Red Canary MDR is rated 9.2. The top reviewer of Alert Logic writes "Great reporting and session logic with an easy initial setup". On the other hand, the top reviewer of Red Canary MDR writes "An open-source tool that offers great automation capabilities". Alert Logic is most compared with CrowdStrike Falcon Complete, Arctic Wolf Managed Detection and Response, Sophos MDR, Rapid7 InsightIDR and SentinelOne Vigilance, whereas Red Canary MDR is most compared with CrowdStrike Falcon Complete, Arctic Wolf Managed Detection and Response, Expel Workbench, Rapid7 MDR and ReliaQuest GreyMatter. See our Alert Logic vs. Red Canary MDR report.
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