We performed a comparison between CrowdStrike Falcon Complete and Red Canary MDR based on real PeerSpot user reviews.
Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"The case interface is Binary Defense MDR's most valuable feature."
"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"Binary Defense has a human service department that provides live monitoring for our systems."
"The most valuable feature is reviewing tickets and the notes added by technicians."
"The most valuable feature is AML-based threat detection."
"CrowdStrike side, Falcon is the Endpoint Detection, Overwatch is the service that sits behind it. From a human point of view looks at the anomalies that normal AI and machine learning couldn't catch. So it is the combination of the two that really works well."
"The real-time response features are valuable for us."
"One unique thing that they offer is a breach warranty. We basically have a warranty of up to $100,000 should there be any breach that they're not able to manage."
"Its machine learning and AI features are good."
"I find the incident management feature valuable because it identifies new types of viruses and sends an alert to the console administrator to check the hardware."
"The features I have found valuable are artificial intelligence, which protects us against malicious forces of any kind, and device control through the remote execution tool."
"The detection and investigation capabilities are my favorite parts of the solution. It has good threat intelligence and threat-hunting features."
"The near real-time review translates into near real-time action. So, in addition to alerting, Red Canary MDR has response playbooks built out."
"The most valuable feature of the solution is its automation part."
"The most valuable features of Red Canary MDR are its modeled after the MITRE ATT&CK framework and we can easily automate the containment of the endpoint. Additionally, it is easy to use and we have never had an issue with it."
"The solution works well for what we use it for and the support and protection are good."
"The valuable features of this solution are it integrates well with different EDR software, such CrowdStrike, and Carbon Black, and the information it provides is helpful."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"I would like to see more frequent check-ins with our security status."
"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."
"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."
"We found a couple of bugs in the user interface."
"I would like to get more reports from Binary Defense about what they're blocking."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"There can be an application for the mobile device for the administrator of the platform to have an overview. In less than two minutes, they should be able to see what is going on and take action."
"The customization could be tweaked. We can do a bunch of custom dashboards. However, the one thing that I'm not a fan of is when you go to do an investigation, the way that the processes are laid out on the screen is very bland looking. While the information is there, it could be laid out better."
"An MDM, Mobile Device Manager, should be added in the next release."
"I would like to have the option to deploy on-premise."
"The solution is geared more towards larger organizations, so it can be difficult for organizations with smaller budgets to utilize the solution."
"The biggest thing is to scan into your Office 365 environment, not from a cloud access security broker standpoint, but from the Secure Access Security Edge standpoint in protecting the Copilot ecosystem. Copilot has become more widely popular than I could have imagined. You need to back up and protect your Office 365 tools anyway, and Copilot is just a high sense of awareness."
"CrowdStrike Falcon Complete could improve by having advanced features, such as SOC, and HDR. There would have been a lot of processes involved."
"It really is an expensive product in the South African market. And they need people in our country. Their partner program isn't yet where it should be. They need a lot of work and there's a lot of improvement needed."
"I would like there to be an on-premise version of this solution for our data centers because of the proliferation of online threats."
"In general, the solution currently fails to provide a summary to its users."
"The price could always be better."
"There should be an easier way to update agents to new levels in Red Canary MDR. However, it is not a huge issue but it would help."
"The most valuable feature of Red Canary MDR is the overall threat protection it provides."
CrowdStrike Falcon Complete is ranked 1st in Managed Detection and Response (MDR) with 74 reviews while Red Canary MDR is ranked 11th in Managed Detection and Response (MDR) with 5 reviews. CrowdStrike Falcon Complete is rated 8.6, while Red Canary MDR is rated 9.2. The top reviewer of CrowdStrike Falcon Complete writes "Great next-generation antivirus with breach warranty and good intrusion protection". On the other hand, the top reviewer of Red Canary MDR writes "An open-source tool that offers great automation capabilities". CrowdStrike Falcon Complete is most compared with Arctic Wolf Managed Detection and Response, Blackpoint Cyber MDR, Secureworks Taegis ManagedXDR, Sophos MDR and Huntress, whereas Red Canary MDR is most compared with Arctic Wolf Managed Detection and Response, Expel Workbench, Rapid7 MDR, ReliaQuest GreyMatter and Secureworks Taegis ManagedXDR. See our CrowdStrike Falcon Complete vs. Red Canary MDR report.
See our list of best Managed Detection and Response (MDR) vendors.
We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.