We performed a comparison between Alluvio Aternity and Datadog based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Alluvio Aternity provides useful functionalities including monitoring machine health and performance data, tracking desktop application usage, offering customization options, measuring UXI score, and ensuring endpoint visibility. Datadog offers dashboards, error reporting, a user-friendly interface, log analysis, and infrastructure monitoring capabilities. Alluvio Aternity has opportunities to enhance its reporting capabilities, customization of asset management, performance counters, and options for monitoring databases. Datadog could improve in terms of usability, integration, intuitiveness of user interfaces, learning curve, monitoring external websites, and SSL security, among other areas.
Service and Support: Alluvio Aternity's customer service provides prompt and skilled technical support, ensuring high levels of satisfaction. Although local support is available, more complex technical inquiries may require assistance from overseas engineers. Datadog's customer service has received varied feedback, with some users praising its helpful and responsive nature. However, others have encountered slow or unresponsive support, especially in the Asia-Pacific region.
Ease of Deployment: The setup process for Alluvio Aternity was praised for being excellent, simple, and convenient. It involved installing agents on PCs using Microsoft's SCCM solution. The setup for Datadog was generally seen as uncomplicated and direct, although some users found it slightly intricate and necessitated additional adjustments or collaboration with multiple teams.
Pricing: Users generally find the setup cost for Alluvio to be affordable and satisfactory. Opinions regarding Datadog's pricing and licensing are mixed. Some users perceive Datadog as costly and perplexing, while others find it reasonable when compared to alternative options.
ROI: Alluvio emphasizes expense management for ROI, while Datadog's ROI has a range of outcomes, including positive sentiments and the possibility for growth.
Comparison Results: Based on user feedback, Alluvio Aternity is recommended over Datadog due to its straightforward and intuitive setup process. Users appreciate Alluvio Aternity for its effortless deployment of agents and low maintenance requirements. Furthermore, Alluvio Aternity offers valuable insights into machine health and performance, customization options, and an easily navigable interface. Ultimately, the simplicity and user-friendly nature of Alluvio Aternity make it the preferred option.
"We've looked at the Digital Experience Management Quadrant (DEM-Q) to see how our digital experience compares to others who use the solution. We have used that to see how we are trending and it gives us some insight into areas that we might need to focus more on. That's helpful."
"The data collected by the agents on each end point is the most valuable feature for us."
"Alluvio Aternity is stable."
"There are many valuable features. If I had to single out one, it would be the UXI score. That's a proprietary Aternity score that tells you how good or bad the experience is for a user on that particular machine, for a particular app. It neatly encapsulates the pain of the user in a single score. It's very easy to find issues and then drill down further into those issues, based on that score."
"The most valuable feature for us is trend analysis, particularly with device-help type of events and computer help events, such as blue screens, application errors, and application crashes."
"All of it, but it depends on who the end user is. The folks that support the applications, like the signatures that we've developed, it gives them feedback on their application performance."
"It is useful for working out whether there are any issues in the network or between the endpoints. It is also useful for working out any performance issues. It has been useful for a lot of stuff around Teams. Our customers like to know what's happening with Teams when they call in. It is helpful for easily profiling users. It records all the applications that are being used for each user, and you can see what users are doing. It is very good in terms of performance. You don't have to wait forever to try and get reports or results. It is quite quick to get everything that you need out of the software."
"Other features we use heavily are the WiFi analyzer, the Skype for Business analyzer, and the troubleshooting functionalities. We also use the Device Health quite religiously here for troubleshooting devices that are unhealthy, when we're talking about things like high CPU or memory consumption, or file system problems within the users' workstations."
"The integration into AWS is key as well as our software is currently bound to AWS."
"It has enhanced the performance of my team."
"The network map is crucial in identifying bottlenecks and determining what needs more attention."
"I like the amount of tooling and the number of solutions they sold with their monitoring. Datadog was highly intuitive to use."
"The most valuable aspect is for us to have everything in one place."
"We find they have a very helpful alert system."
"This spectrum of solutions has allowed us to track down bugs faster and more rapidly, which allows us to limit revenue lost during downtime."
"Flame graphs are pretty useful for understanding how GraphQL resolves our federated queries when it comes to identifying slow points in our requests. In our microservice environment with 170 services."
"To monitor these transactions, you need to look at it, analyze it and capture it. It requires a little bit of work, but in an environment like ours, you need it to be easier."
"The solution is available at a higher price than other solutions."
"For me, the biggest problem is the price. It is not so much about how much it costs. It is about Aternity only giving you 12 months upfront. So, you got to purchase it for 12 months. A lot of our customers are on a per-user-per-month type billing. They are all OPEX rather than CAPEX. It would be a lot better for our customers if there was an option available for OPEX so that it is billed on a monthly basis than a yearly basis. They've got only Windows agents. They don't actually have mobile agents. It would be a lot better if they could also integrate Android and iOS because then we can start pulling steps and performance management out of users' mobile devices. That's the biggest addition I would suggest at the moment. A lot of our customers have desktops as well as tablets or mobile devices. We should be able to monitor that stuff as well."
"The solution's downloadable reports could be improved."
"When it comes to a lot of the features that I would want, they will tell you they are in their SaaS version, which we don't use... They put all the new features on the SaaS solution and that's where you get the latest and greatest stuff... Why not have those features available for on-prem users?"
"I can see the location and computer model and I can see a bunch of different attributes. But one thing I can't see is the Internet Explorer version."
"The dashboards and navigatability of the platform could use improvement. It often takes five or six clicks to drill down to exactly what you want to see."
"Its user interface and features should be improved. They don't support new versions of certain Linux editions. That is one of the reasons why we have to move to another solution."
"Deploying the agents is still very manual."
"We have recently had a number of issues with stability and delays on logging, monitoring, metric evaluation, and alerts."
"I sometimes log in and see items changed, either in the UI or a feature enabled. To see it for the first time without proper communication can sometimes come as a shock."
"One thing we have run into is that it is so easy to add monitoring that we turn on things without really understanding the costs."
"It does not have the best interface."
"Geo-data is also something very critical that we hope to see in the future."
"The installation is easy for me. However, if you are new to this solution it might not be so easy."
"I often have issues with the UI in my browser."
Alluvio Aternity is ranked 19th in Application Performance Monitoring (APM) and Observability with 37 reviews while Datadog is ranked 1st in Application Performance Monitoring (APM) and Observability with 137 reviews. Alluvio Aternity is rated 8.4, while Datadog is rated 8.6. The top reviewer of Alluvio Aternity writes "Not only helped us know which devices to refresh, but helped us determine if a refresh was even necessary, with factual data". On the other hand, the top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". Alluvio Aternity is most compared with Dynatrace, Nexthink, SysTrack, AppDynamics and New Relic, whereas Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and AppDynamics. See our Alluvio Aternity vs. Datadog report.
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