Amazon AWS CloudSearch vs Inbenta Search comparison

Amazon CloudSearch is a managed service in the AWS Cloud that makes it simple and cost-effective to set up, manage, and scale a search solution for your website or application.
Amazon CloudSearch supports 34 languages and popular search features such as highlighting, autocomplete, and geospatial search. With Amazon CloudSearch, you can quickly add rich search capabilities to your website or application. You don't need to become a search expert or worry about hardware provisioning, setup, and maintenance. With a few clicks in the AWS Management Console, you can create a search domain and upload the data that you want to make searchable, and Amazon CloudSearch will automatically provision the required resources and deploy a highly tuned search index.

You can easily change your search parameters, fine tune search relevance, and apply new settings at any time. As your volume of data and traffic fluctuates, Amazon CloudSearch seamlessly scales to meet your needs.

Inbenta's natural language processing technology and years of research and development have led to the creation of Inbenta Enterprise Search for Customer Support, an intelligent, AI-powered self-service solution that understands the meaning of customer questions in over 25 languages, providing the correct answer more than 80% of the time. The search solution scrapes existing knowledge bases, FAQs, and help content, making it easy to deploy within weeks. With a team of expert linguists assigned to each client to help them understand the root cause of queries and make suggestions on updates to FAQs, Inbenta's products help businesses improve their overall online customer experience. The result: improved customer satisfaction, reduced support costs and increased revenue.