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The total ranking of a product, represented by the bar length, is based on a weighted aggregate score. The score is calculated as follows: The product with the highest count in each area gets the highest available score. (20 points for Reviews; 16 points for Views, Comparisons, and Followers.) Every other product gets assigned points based on its total in proportion to the #1 product in that area. For example, if a product has 80% of the number of reviews compared to the product with the most reviews then the product's score for reviews would be 20% (weighting factor) * 80% = 16. For Average Rating, the maximum score is 32 points awarded linearly based on our rating scale of 1-10. If a product has fewer than ten reviews, the point contribution for Average Rating is reduced (one-third reduction in points for products with 5-9 reviews; two-thirds reduction for products with fewer than five reviews). Reviews that are more than 24 months old, as well as those written by resellers, are completely excluded from the ranking algorithm.
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Search as a Service Reviews

Read reviews of Search as a Service that are trending in the IT Central Station community:
Your trust is our top concern, so companies can't alter or remove reviews.
Microsoft
Real User
Technical Evangelist at a tech vendor with 201-500 employees
Feb 05 2018

What is most valuable?

The product is extremely configurable, allowing you to customize the search experience to suit your needs. The ability to create custom scoring profiles, text analyzers, and synonym mapping is extremely useful when architecting a solution... more»

How has it helped my organization?

Creating an effective, predictable search is a difficult task for any organization. Users often seek data in a variety of ways, so having an adaptable solution is key to providing everyone with a unique and meaningful experience. By... more»

What needs improvement?

As the product continues to be developed, there are several areas where improvements can be realized. For SDKs, Azure Search currently offers solutions for .NET and Python. Additional platforms would be welcomed, especially native iOS and... more»
Real User
Programmer at iNDx Technology, Inc.
Feb 05 2018

What do you think of ELK Elasticsearch?

Valuable Features Elasticsearch helps us to store the data in key value pairs and, based on that, we can produce visualisations in Kibana. It helps us to analyse the logs based on the location, user, and other log parameters. • Room for Improvement It needs email notification, similar to what Logentries has. Because of the notification issue, we moved to Logentries, as it provides a simple way to receive notification whenever a server encounters an error or unexpected conditions (which we have defined using RegEx). • Use of Solution One to three years. • Stability Issues No stability issues. • Scalability Issues Not really any scalability issues, but we have set up a cron job to delete old logs so that we don’t hit the disk space issues. It would be helpful if such...

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Real User
Program Manager - Enterprise Command Center at a financial services firm with 10,001+ employees
Feb 26 2018

What is most valuable?

The ability to aggregate log and machine data into a searchable index reduces time to identify and isolate issues for an application. Saves time in triage and incident response by eliminating manual steps to access and parse logs on separate... more»

How has it helped my organization?

ELK has helped my team leverage a powerful and efficient capability that is comparable to more costly solutions.

What needs improvement?

Enterprise scaling of what have been essentially separate, free open source software (FOSS) products has been a challenge, but the folks at Elastic have published new add-ons (X-Pack and ECE) to help large companies grow ELK to required scales.
Consultant
System Engineer at a tech services company with 1,001-5,000 employees
Nov 26 2017

What is most valuable?

ELK provides * good end to end log monitoring * Logstash grok pattern * elasticserach indexing * easily configurable Kibana dashboards * feature rich and appealing Kibana UI, as its USP.

How has it helped my organization?

The product offers a powerful, cost effective solution for proprietary log management and is easy to understand and start with. This saves cost as well as enhances usability.

What needs improvement?

The open source version should ship basic security versions with it. Alerting is an important feature which is not available in the open source stack.
Real User
DevOps/System Administrator at a consultancy with 1,001-5,000 employees
Mar 05 2018

What is most valuable?

The three major features which won us over to Elasticsearch were: * The well written documentation * The already available integrations with multiple other tools related to our needs (like Logstash, Kibana) * The easy with which scalability... more»

How has it helped my organization?

This product has notably improved the way we store and use logs, from having a more user-friendly, centralized solution (for those who just needed a quick glance, without being masters of sed and awk) to implementing various mechanisms for... more»

What needs improvement?

There are some areas in which Elasticsearch could improve: By honoring Unix environmental variables and not relying only on those provided by Java (e.g. installing plugins over the Unix http proxy). Performance improvement could come from... more»
Real User
Software Engineer
Jun 13 2018

What is most valuable?

CDN service, which reduces latency when accessing our web application it is a great earn in performance.

How has it helped my organization?

* Storage of photos and files which can be accessed anyplace, anytime, extremely quickly. * More information (files) can be stored safely *

What needs improvement?

I think that currently it works very well. I mentioned the period of propagation on CDN servers. Sometimes, we update some photos or files and we don't see the update instantly. We need to wait for sometime, which is quite boring because we... more»
Real User
Senior Technical Lead at a tech services company with 11-50 employees
Feb 27 2018

What do you think of Amazon AWS CloudSearch?

Improvements to My Organization We were able to build the core search functionality using this product. • Valuable Features Document indexing Text-based search API Geospatial searches • Room for Improvement Latlon data type only supports single value per document. All other types support multiple values. We faced issues with this because we had scenarios where, for each document, we needed to store multiple latlon values for different geographical locations. • Use of Solution One to three years. • Stability Issues No issues with stability. • Scalability Issues Index cleanup is sometimes painful. No easy way to clean indexes or a bulk of documents. Full indexing or regeneration of entire indexes sometimes gets stuck. In one instance, we had to delete the entire...
Lucene
Real User
Senior Software Engineer, Search at a tech services company with 501-1,000 employees
Feb 28 2018

What do you think of Solr?

Improvements to My Organization It has improved our search ranking, relevancy, search performance, and user retention. • Valuable Features Sharding data Faceting Hit Highlighting Parent-child Block Join and Grouping Multi-mode platform • Room for Improvement SolrCloud stability, indexing and commit speed, and real-time indexing need improvement. • Use of Solution Three to five years. • Stability Issues Encountered issues with both master-slave and SolrCloud. Indexing and serving traffic from same collection has very poor performance. Some components are slow for searching. • Scalability Issues With increased sharding, performance degrades. Merger, when present, is a bottle-neck. Peer-to-peer sync has issues in SolrCloud when index is incrementally updated. •...
Real User
Technology Delivery Lead - Enterprise Monitoring at a financial services firm with 10,001+ employees
Jan 18 2018

What is most valuable?

ELK being an open source certainly provided a platform for our organization to get involved. X-Pack provides good features, like authorization and alerts. An X-Pack license is more affordable than Splunk.

How has it helped my organization?

All new applications have been onboarded and used by the application teams. The initial feedback has been positive, and its capabilities seem to be a descent fit for our needs.

What needs improvement?

Logstash has been a challenge and needs improvements in data ingestion reconciliation. The Kibana Cross Cluster feature is long awaited and I hope 6.0 will address it without issues.
Microsoft
Real User
Associate Lead Technology at a tech services company with 1,001-5,000 employees
Jan 23 2018

What is most valuable?

Creates indexers to get data from different data sources. This provides tremendous help in migrating data. No need to write a job or anything. All this can be done easily using the Azure portal.

How has it helped my organization?

Increased the search feature in our application. Usually, that search functionality used to take around 10 secs to search data. That time has been reduced to a few milliseconds now.

What needs improvement?

* Adding items to Azure Search using its .NET APIs sometimes throws exceptions. * I have encountered few exceptions while adding items using a console application. I do not know the actual reason behind them. * That console app used to insert... more»
Vendor
EChannel IT Architect at a tech vendor with 1,001-5,000 employees
Jan 23 2018

What do you think of ELK Elasticsearch?

Improvements to My Organization Fast search Relevant results returned Autocomplete/fuzzy search • Valuable Features Search  To implement the main requirements regarding my support portal. • Room for Improvement Machine learning on search. • Use of Solution One to three years. • Stability Issues No issues. It is very stable. • Scalability Issues No issues. It is easy to scale with the cluster node model. • Customer Service and Technical Support I would rate technical support with a nine out of 10. Support is very reactive and proactive. • Previous Solutions We did have a previous solution. It was a monster to install and configure. • Initial Setup The initial setup was straightforward. • Pricing, Setup Cost and Licensing The pricing and...

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