We performed a comparison between Apica and Dynatrace based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the transcript download feature. And with UI scripting, it's helpful that Apica handles a lot of the backend work automatically. I don't have to tag everything manually, though I can tag elements later if needed. It's really good at recording the steps."
"You can tell from the operational space of people who are using and consuming this data that they are more integrated. It is not dependent on one team anymore. It saves a lot of time by capturing and pinpointing the exact problem that is happening quickly. We have moved from getting escalations manually to getting escalations synthetically."
"As always, within the IT industry, everybody's always looking to upgrade and update everything else like that. Apica has been one of those things but it's really hard to replace because it offers us the unique capability to see what the customer is seeing. A lot of other ones can do Selenium script and things like that, but there's a lot in Apica that we use right now. We utilize a lot of the scenario options in Apica right now, and there's a lot of other ones that do parts of it, but it doesn't do everything that Apica does."
"It is easy to set up and configure."
"What I like the most is that Apica can simulate different browsers and different versions of desktop or mobile browsers."
"We see the benefit almost every day. It allows us to be alerted whenever there is a store that is not responding properly around the world. We do have a network operation center (NOC) who receives these alerts, immediately checking if everything is okay."
"From our standpoint, there are a number of valuable features. The WebHooks are obviously really great. The alert framework is really good and then the reporting and visualizations that you get from the dashboards is good. Those three areas are primarily what my team's focused on in terms of usage from day to day."
"It uses a basic scripting language, which is easy to learn and customize as needed. Compared to LoadRunner, I found writing and customizing code much easier in Apica."
"We are now able to identify the root cause in 15 minutes. It has helped the entire operations of our company."
"Real-time alerts allow us to address issues as they happen."
"Provides one consolidated view on application performance."
"We are able to see globally our end user response time tracing down to the user ID."
"We had a very quick turnaround, and it solved our problems. We get more insights into what our code is doing, where the bottlenecks are. The tool helps us to find the root cause much faster than other tools in the market. Our team can then work with the engineering team to fix the problems at a much faster rate."
"The initial setup was straightforward."
"This monitoring capability gives us the ability to measure the end-user experience."
"Improves the ability to isolate issues and determine root cause with the same tool."
"The initial screen on their dashboard could have a bit more data, but this is a small thing. It could have more data, so we do not need to drill down to a screen behind that initial information. I would like them to get a little better on the user interfaces that we need to go into."
"Apica should add more features and integrations with different tools and certain ticketing systems, like ServiceNow."
"When it comes to the way the internal agent is installed, because you can install an application on a server, I would love to see the application Docker-ized. If you could install internal agents using Docker or using containers, it would be easier for us to manage them and spin up internal agents."
"There are some components of the user interface that are not up to date. Just to give you an idea, today we have web applications that are called single-page applications that are much faster than the old style of web application. If we can move faster into the flow of the graphic user interface, and in a more effective way, it will save us a lot of time."
"We have been focused on reducing polling times for synthetic checks. We have gone from 10 minutes down to five minutes for a pretty broad swath, but there is some appetite to reduce that further, which could be an improvement."
"The reporting part that we use for our executives needs a bit more customization capabilities. Right now, you can use only the three main templates for reporting. We would like to be able to customize them."
"The accuracy of alerts can be improved a little bit. Right now, it's pretty good in terms of alerting pretty quickly about failures or changes in response times. However, what we have seen happen is the number of alerts that we are getting is very frequent, and we would like to tone down the number of alerts. That's the only trouble we have. Apica could tone down those settings because there is no option for us to tone it down to a level that would reduce the alerts to a minimum. As a platform, it does send us good alerts, but it could be improved a bit."
"The customer service and support were a little slow to respond. The browser sometimes checks alerts on unknown issues like latency from Apica's side."
"Data streaming and dashboard loading can be improved to reduce dashboard latency."
"The initial setup was challenging for us. However, it was complex until you grasped the nuances of the product and the building blocks."
"There are some bugs in it. Sometimes things get hung just for second, and you have to refresh something. Also, they aren't necessarily intuitive, but to me, they're just going to get better over time."
"The Web UI can be slow and hard to understand."
"It needs a better way to figure out how to dig deeper into the details, e.g., sometimes we have to wade through multiple logs, etc."
"They seriously have to improve their Web UI dashboard configuration and SSL timeouts. Their Web UI dashboards are very slow."
"Needs a greater meta data capture."
"We should be able to easily simplify both the charting and slicing-and-dicing of user metrics with cookies that contain customer/user information."
Earn 20 points
Apica is ranked 58th in Log Management with 4 reviews while Dynatrace is ranked 4th in Log Management with 340 reviews. Apica is rated 8.4, while Dynatrace is rated 8.8. The top reviewer of Apica writes "Offers transcript download feature and easy to set up and configure tests but not very user friendly". On the other hand, the top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". Apica is most compared with Datadog, AppDynamics, Apache JMeter and OpenText LoadRunner Cloud, whereas Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor. See our Apica vs. Dynatrace report.
See our list of best Log Management vendors and best Application Performance Monitoring (APM) and Observability vendors.
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