Dynatrace Pros and Cons

Dynatrace Pros

ITspe9886
IT Specialist at a government with 10,001+ employees
When collecting data with Dynatrace, we saw every single transaction that happened in real-time.
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A.Sousa
CTO at Marketware
Dynatrace is an extremely helpful APM solution in large, complex environments, whenever we need to have an integrated vision of our users, infrastructure, and applications.
Given the full-stack approach, you are able to view from the end user perspective, almost down to the bare metal.
Dynatrace is capable of following all user actions across all monitored infrastructure, even to systems not monitored, but interconnected.
The solution is multi-tenant and based in Big data technology.
Never seen anything so complex be so simple to install.
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Ruan Van Staden
Academic application support with 1,001-5,000 employees
We are able to get insights into our systems, which previously took us weeks to be able to detect.
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Learn what your peers think about Dynatrace. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
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Chris Green
Technical Lead at Royal Caribbean
It has been doing a good job of alerting us to issues. It has been very helpful and effective at identifying how we can do things to make our infrastructure and application a little better.
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Gary Frank
CIO FNB Business Lending at FNB Business Lending
It has created total transparency between technology and business on all aspects of systems and performance as well as being a proxy for network performance through user experience monitoring. This followed a major performance degradation of our primary frontline system, which highlighted inadequacy of infrastructure focus tools, e.g., Nagios and Zabbix. It helped detect and remediate several performance issues on systems on both vendor supplied packages as well as in-house developed systems. It also improved InfraOps and development teams understanding of system behaviour and performance characteristics.
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Gregor Liddell
Dynatrace Technical Consultant at a tech services company with 51-200 employees
With the latest version, the AI engine highlights the root causes automatically.
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ITspe9886
IT Specialist at a government with 10,001+ employees
I would give Dynatrace's technical support a 100% rating. I feel like whenever I call or send an email that I get the right person automatically. For the most difficult answers, the most I have to wait is about three days and the answers have been relevant.
The benefits we receive using this tool increase productivity, which increase revenue.
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SrQA656894
Senior QA Analyst at Autodesk
The visibility that it provides through the application's behavior allows us to find trends based on our customized metrics.
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DevopsCo6663
DevOps Consultant at a tech services company with 201-500 employees
The graphical interface is helpful, as it illustrates things well for anyone who wants to know about the information it provides.
In terms of explaining to a customer how their data works, it has been a great tool. Instead of trying to draw it out, then hoping that is exactly where the data goes.
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Technolo4a4f
Technology Lead at a marketing services firm with 1,001-5,000 employees
It provides us a reference for being able to go back and look at data at a certain point, analyze it, then determine if something was the root cause.
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Dynatrace Cons

ITspe9886
IT Specialist at a government with 10,001+ employees
With Dynatrace in our environment, the managed server required root access to run. As a government agency with tight security, this has been an audit concern for us.
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A.Sousa
CTO at Marketware
In the new Dynatrace solution, support for legacy applications is still not there. ‚Äč
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Ruan Van Staden
Academic application support with 1,001-5,000 employees
There is still a certain amount of technical skills needed to be able to understand what you are seeing on it. You also need a large amount of technical or infrastructure skills to understand how and where to install it.
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Learn what your peers think about Dynatrace. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
417,925 professionals have used our research since 2012.
Chris Green
Technical Lead at Royal Caribbean
The GUI has the most room for improvement. Sometimes, it can be a little cumbersome to find things and be able to create your own views, or be able to dig in and understand where things are.
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Gary Frank
CIO FNB Business Lending at FNB Business Lending
I would like more flexible data export functions and APIs. The end user experience data is very useful to the solutions team to determine actual system usage and misuse. Flexible, easier data APIs would allow us to export the data more easily to other analytics platforms to enable this analysis as well as enable storage of this data for longer term analysis since DynaTrace only holds user data for 35 days.
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Gregor Liddell
Dynatrace Technical Consultant at a tech services company with 51-200 employees
It would be nice if there were a way that it could be made simpler, given the complexity of the things that we're monitoring.
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SrQA656894
Senior QA Analyst at Autodesk
The new Managed Edition is too complex. I feel like a fish out of water.
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DevopsCo6663
DevOps Consultant at a tech services company with 201-500 employees
Every time we spin up an EC2 instance, we have to slap an agent on it and that is more work. So, if it could go agentless, that would be great.
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Technolo4a4f
Technology Lead at a marketing services firm with 1,001-5,000 employees
When compared with other tools, the experience needs improvement. I would like them to build out the interactions and make them friendlier.
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Abhiram Gandhe
Principal Architect at a leisure / travel company with 10,001+ employees
For the manage services, they work on CloudWatch logs and are given CloudWatch logs only. I would like more collaboration with AWS and insight into CloudWatch services. This would be valuable, especially when detecting the fault of the root cause analysis. It would make the process go faster.
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Learn what your peers think about Dynatrace. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
417,925 professionals have used our research since 2012.