We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The most valuable feature is the one that enables you to have visibility into the end-users journey."
"The most valuable feature is the end-user monitoring."
"The most valuable feature is that we can see how our end-users are interacting with our application across regions."
"It is a stable solution that helps address user issues well."
"The transaction tracking feature from IBM is the most important feature for us. It is something that provides a terrific value for us and our clients. It has a lot of data sources and agents that are collectors. It is also stable."
"IBM Application Performance Management helped us increased our response time by 80% and cost 60% less."
"Because we have partnerships with other partners, I can share a bit about what I've noticed with IBM APM compared to other vendor solutions. Specifically, with IBM, the visibility into detailed process information is more tangible. On the OS level, APM displays all processes (or the top 10 processes) that are consuming CPU or resident memory. This is the most important thing that is not always available with other vendors."
"It's easy to use."
"AppD is really cool and a unified solution for both APM and APM centric Analytics side. We can show almost all business data within the APM context from the end-user perspetive. But this process is a little bit manual. If they catch and map business journeys based on customer interaction on the browser automatically, it should be really fine."
"I would like to see support for mobile testing and mobile monitoring."
"I would like to have customizable dashboards to use when I am monitoring certain applications."
"If you have a single URL and all the operations are coming in as part of the header, you will not be able to segregate them for different actions."
"Its web user interface is a little bit old in comparison to other solutions, such as New Relic, and it should be improved. Its scalability and technical support should also be improved. Currently, it is scalable, but only in a vertical way. They provide good technical support, but the initial steps for a new case can be improved to fasten the resolution process."
"It's still missing some platforms. For example, if you look to applications itself, it is missing the interface."
"With APM, we noticed that the agent can cause a lot of issues for the application, making the agent very unreliable. Many issues are happening, and we've had to discuss it with support to try and get a fix. It affects application availability, and sometimes actions fail because of the agent, degrading the performance of the application."
"The demo that was provided to us is not working very well. At times, there are errors."
"This price of this product is expensive."
"AppDynamics is more expensive than competitors."
"AppDynamics Browser Real-User Monitoring does have licensing cost associated with it."
"IBM APM is one of the cheaper products on the market, while everything necessary to get started is included in the license."
"The licensing fees can be paid every six months or on a yearly basis."
How do real users experience your browser-based applications? Using browser real-user monitoring follow their journey and optimize their experience with powerful end-to-end performance management that rapidly identifies application issues and relevant business transactions, and dramatically reduces MTTR.
AppDynamics Browser Real-User Monitoring is ranked 22nd in Application Performance Management (APM) with 4 reviews while IBM Application Performance Management is ranked 32nd in Application Performance Management (APM) with 4 reviews. AppDynamics Browser Real-User Monitoring is rated 8.4, while IBM Application Performance Management is rated 6.8. The top reviewer of AppDynamics Browser Real-User Monitoring writes "A stable solution to monitor user behavior, but the functionality needs to be improved". On the other hand, the top reviewer of IBM Application Performance Management writes "Agent can be unreliable, but is able to display detailed process information at the OS level". AppDynamics Browser Real-User Monitoring is most compared with Elastic APM, AWS X-Ray, Akamai mPulse, Dynatrace and ITRS Geneos, whereas IBM Application Performance Management is most compared with IBM Tivoli Composite Application Manager, Dynatrace, AppDynamics, New Relic Browser and Broadcom DX Application Performance Management. See our AppDynamics Browser Real-User Monitoring vs. IBM Application Performance Management report.
See our list of best Application Performance Management (APM) vendors.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.