IBM Application Performance Management Pros and Cons

IBM Application Performance Management Pros

AH
ITM Consultant at a tech services company with 51-200 employees
Because we have partnerships with other partners, I can share a bit about what I've noticed with IBM APM compared to other vendor solutions. Specifically, with IBM, the visibility into detailed process information is more tangible. On the OS level, APM displays all processes (or the top 10 processes) that are consuming CPU or resident memory. This is the most important thing that is not always available with other vendors.
View full review »
EA
Implementation Consultant at a tech services company with 11-50 employees
The transaction tracking feature from IBM is the most important feature for us. It is something that provides a terrific value for us and our clients. It has a lot of data sources and agents that are collectors. It is also stable.
View full review »
CEO at Rufusforyou
IBM Application Performance Management helped us increased our response time by 80% and cost 60% less.
View full review »
Find out what your peers are saying about IBM, AppDynamics, Dynatrace and others in Application Performance Management (APM). Updated: May 2021.
511,307 professionals have used our research since 2012.
MH
‎ITSM Consultant at a tech services company with 51-200 employees
The most valuable feature is the breakdown that it provides, such as a description of the fields for a particular transaction.
View full review »

IBM Application Performance Management Cons

AH
ITM Consultant at a tech services company with 51-200 employees
With APM, we noticed that the agent can cause a lot of issues for the application, making the agent very unreliable. Many issues are happening, and we've had to discuss it with support to try and get a fix. It affects application availability, and sometimes actions fail because of the agent, degrading the performance of the application.
View full review »
EA
Implementation Consultant at a tech services company with 11-50 employees
Its web user interface is a little bit old in comparison to other solutions, such as New Relic, and it should be improved. Its scalability and technical support should also be improved. Currently, it is scalable, but only in a vertical way. They provide good technical support, but the initial steps for a new case can be improved to fasten the resolution process.
View full review »
CEO at Rufusforyou
It's still missing some platforms. For example, if you look to applications itself, it is missing the interface.
View full review »
Find out what your peers are saying about IBM, AppDynamics, Dynatrace and others in Application Performance Management (APM). Updated: May 2021.
511,307 professionals have used our research since 2012.
MH
‎ITSM Consultant at a tech services company with 51-200 employees
Technical support can be slow and needs improvement.
View full review »
Find out what your peers are saying about IBM, AppDynamics, Dynatrace and others in Application Performance Management (APM). Updated: May 2021.
511,307 professionals have used our research since 2012.