IBM Application Performance Management Overview

IBM Application Performance Management is the #29 ranked solution in our list of APM tools. It is most often compared to IBM Tivoli Composite Application Manager: IBM Application Performance Management vs IBM Tivoli Composite Application Manager

What is IBM Application Performance Management?
The IBM Application Performance Management portfolio provides visibility, control and automation of your mission-critical applications. It helps pinpoint the root cause of application's issue more quickly and resolve the problem. The integrated capabilities cover the five key areas: discovery, end-use experience, transaction tracking, enterprise diagnostics and analytics. It also easily monitors applications to ensure optimal performance to extend your hybrid management environment capabilities, to measure the customer experience from multiple locations and to further eliminate blind spots in your application environment.

IBM Application Performance Management is also known as IBM APM.

Buyer's Guide

Download the Application Performance Management (APM) Buyer's Guide including reviews and more. Updated: May 2021

IBM Application Performance Management Customers
Mibtree, EatDrinkDeals.com, IT Performance Advisor
IBM Application Performance Management Video

Pricing Advice

What users are saying about IBM Application Performance Management pricing:
  • "IBM APM is one of the cheaper products on the market, while everything necessary to get started is included in the license."

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AH
ITM Consultant at a tech services company with 51-200 employees
Consultant
Agent can be unreliable, but is able to display detailed process information at the OS level

What is our primary use case?

We use IBM Application Performance Management for modifying .NET and Tomcat applications, as well as regular system updates and monitoring. Currently, we have around 10 people who use it, with two people in operations support who work with it on a daily basis. The rest of the team are busy with the various projects which we deliver to customers.

Pros and Cons

  • "Because we have partnerships with other partners, I can share a bit about what I've noticed with IBM APM compared to other vendor solutions. Specifically, with IBM, the visibility into detailed process information is more tangible. On the OS level, APM displays all processes (or the top 10 processes) that are consuming CPU or resident memory. This is the most important thing that is not always available with other vendors."
  • "With APM, we noticed that the agent can cause a lot of issues for the application, making the agent very unreliable. Many issues are happening, and we've had to discuss it with support to try and get a fix. It affects application availability, and sometimes actions fail because of the agent, degrading the performance of the application."

What other advice do I have?

If you are going to use IBM APM, it's better to avoid applying transaction-checking and diagnostics because these are the main components that cause issues on the application level. These issues can affect both availability and performance. So if you are interested in transaction-checking and diagnostics, it's better to search for another vendor. I would rate IBM Application Performance Management a five out of ten.
EA
Implementation Consultant at a tech services company with 11-50 employees
Consultant
Top 20
Valuable for infrastructure owners and useful for real-time information and transaction tracking

What is our primary use case?

We are using it mainly for monitoring client infrastructure, IT infrastructure, middleware applications, and servers-based and cloud-based applications.

Pros and Cons

  • "The transaction tracking feature from IBM is the most important feature for us. It is something that provides a terrific value for us and our clients. It has a lot of data sources and agents that are collectors. It is also stable."
  • "Its web user interface is a little bit old in comparison to other solutions, such as New Relic, and it should be improved. Its scalability and technical support should also be improved. Currently, it is scalable, but only in a vertical way. They provide good technical support, but the initial steps for a new case can be improved to fasten the resolution process."

What other advice do I have?

I would recommend this solution. It has fantastic functionalities. I would rate IBM Application Performance Management an eight out of ten.
Find out what your peers are saying about IBM, AppDynamics, Dynatrace and others in Application Performance Management (APM). Updated: May 2021.
513,091 professionals have used our research since 2012.
Tjeerd Saijoen
CEO at Rufusforyou
Vendor
Top 5Leaderboard
Dramatically increased our response time

What is our primary use case?

Our day-to-day use cases are coming from our artificial intelligence system. It is picking up all the data from several tools, analyzing it, and then giving them a solution on how to resolve problems. It's proactive; it signals if something is going to happen before it is actually happening.

Pros and Cons

  • "IBM Application Performance Management helped us increased our response time by 80% and cost 60% less."
  • "It's still missing some platforms. For example, if you look to applications itself, it is missing the interface."

What other advice do I have?

You have to start small; don't do everything at once. Instead, focus on, for example, three or four applications and their related systems. Then, you can build up slowly.
MH
‎ITSM Consultant at a tech services company with 51-200 employees
Consultant
Provides valuable breakdown of information, but the agent negatively impacts server performance

What is our primary use case?

We are a service provider and this is one of the solutions that we implement for our customers. One of our largest customers uses this solution to monitor the performance of their application for Enterprise Content Management. It is deployed on-premises.

Pros and Cons

  • "The most valuable feature is the breakdown that it provides, such as a description of the fields for a particular transaction."
  • "Technical support can be slow and needs improvement."

What other advice do I have?

Depending on the requirements, this may be a solution that I recommend. It is working, but it is not the best one. I would discuss the details of the requirements and environment with the customer before implementing this solution. I would rate this solution a seven out of ten.