AppDynamics and Prisma Cloud are both popular among users for their valuable features, ease of use, and positive outcomes. While AppDynamics is praised for its detailed analytics and reporting capabilities, Prisma Cloud stands out for its comprehensive security capabilities and automated compliance assessment. Users have noted that the pricing and licensing options for both products are fair and transparent. However, AppDynamics users have highlighted the need for a more intuitive interface and better integration with other systems, while Prisma Cloud users have mentioned the importance of enhancing alerting and reporting functionality.
The summary above is based on 136 interviews we conducted recently with AppDynamics and Prisma Cloud by Palo Alto Networks users. To access the review's full transcripts, download our report.
"Applications: This provides us insight into how our applications are performing within our environments and affords us the ability to identify opportunities and make changes to code / environment to effect positive performance lift."
"The best features of AppDynamics would be the code application monitoring capabilities."
"Technical support is helpful."
"It is a good monitoring tool. Its stability is very good."
"AppDynamics makes it much easier for us to detect problems or issues before they become problems. We have alerting on all of our business transactions."
"We previously had an operations team continuously monitoring applications. Now, they just have set things up and our developers can monitor, view, and act on them, accordingly."
"This solution not only provides answers but also provides sensor data. This allows us to quickly resolve issues that developers may take a long time to solve."
"Before we moved the code to AppDynamics, we had to compare the agile process and also had to make sure that they're following the standards."
"The framework to configure controls is pretty good; it's pretty sophisticated. We can implement a fair amount of testing for a fair number of controls."
"My favorite feature is the CWPP module. We can define various kinds of rules for vulnerabilities, incidents, or suspicious activities."
"The most valuable feature is the closed VPN connection, which provides better performance than traditional VPN boxes. For example, let's say a user in New York State normally connects in the East, but if they travel to the UK, they can connect to the same portal, which automatically redirects to any VPN gateway. We can control traffic based on Active Directory groups instead of the user's IP. That means a user in New York can access his application based on his user ID and AD group access when he travels to the UK or anywhere else."
"It provides insights into potential vulnerabilities in our code, helping us identify and rectify issues before they can be exploited."
"Cloud security posture management is the preferred feature among other vendors."
"It provides good visibility and control regardless of the complexity."
"The application visibility is amazing. For example, sometimes we don't know what a particular custom port is for and what is running on it. The visibility enables us to identify applications, what the protocol is, and what service is behind it. Within Azure, it is doing a great job of providing visibility. We know exactly what is passing through our network. If there is an issue of any sort we are able to quickly detect it and fix the problem."
"The solution gives us a lot of visibility across all of our cloud solutions."
"The Log Analytics feature is a bit complicated."
"AppDynamics is new to the cloud and could improve its cloud services, they are following a monolithic monitoring approach."
"The dashboard can be better. Also, the automated reports could be improved."
"AppDynamics' modules and hardware resources are very high."
"Rolling out version upgrades is a difficult job at times."
"As per my experience, the drill-down feature can be improved at the class level."
"While it is scalable, it could be better."
"We would love to see support for more types of agents in the mainframe world."
"I have some challenges customizing and personalizing some of the capabilities in the CSPM in terms of new policies and services. We have to reconfigure and rebuild the CSPM."
"Support is an area that needs improvement."
"When it comes to protecting the full cloud-native stack, it has the right breadth. They're covering all the topics I would care about, like container, cloud configuration, and serverless. There's one gap. There could be a better set of features around identity management—native AWS—IAM roles, and service account management. The depth in each of those areas varies a little bit. While they may have the breadth, I think there's still work to do in flushing out each of those feature sets."
"Based on my experience, the customization—especially the interface and some of the product identification components—is not as customizable as it could be. But it makes up for that with the fact that we can access the API and then build our own systems to read the data and then process and parse it and hand it to our teams."
"Getting new guys trained on using the solution requires some thought. If someone is already trained on Palo Alto then he's able to adapt quickly. But, if someone is coming from another platform such as Fortinet, or maybe he's from the system side, that is where we need some help. We need to find out if there is an online track or training that they can go to."
"The deployment and onboarding are plug-and-play, but somewhat hard to handle in terms of integration with external operations tools. The product design isn't up to the current standard. I would recommend having higher standards in terms of integration with other tools, especially operationalized tools."
"It can be too expensive for small companies."
"There are hundreds of built-in policies for AWS and Azure, but GCP and Oracle are not covered as much as AWS. There is a lot of work to do on that part. There is, obviously, a tiny bit of favoritism towards AWS because it has the most market share."
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AppDynamics is ranked 5th in Application Performance Monitoring (APM) and Observability with 153 reviews while Prisma Cloud by Palo Alto Networks is ranked 1st in Cloud Security Posture Management (CSPM) with 83 reviews. AppDynamics is rated 8.2, while Prisma Cloud by Palo Alto Networks is rated 8.4. The top reviewer of AppDynamics writes "Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping". On the other hand, the top reviewer of Prisma Cloud by Palo Alto Networks writes "The dashboard is very user-friendly and can be used to generate custom RQL based on user requirements". AppDynamics is most compared with Dynatrace, Elastic Observability, Datadog, Splunk Enterprise Security and New Relic, whereas Prisma Cloud by Palo Alto Networks is most compared with Wiz, Microsoft Defender for Cloud, Aqua Cloud Security Platform, AWS Security Hub and CrowdStrike Falcon Cloud Security.
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