AppDynamics Reviews

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Real User
Senior Solutions Architect at a tech services company with 11-50 employees
Jan 13 2019

What is most valuable?

In every APM tool, and this is true in AppDynamics as well, it's that waterfall view where I can see my code hotspots. In APM, it always comes back to that. It's great to have reporting. It's great to have that alerting: Tell me when… more»

How has it helped my organization?

I can't compare how it makes things better within my company. That would be like asking someone how air makes their life better. I don't say that lightly. I've been in other companies in the past without APM. Some of our projects don't have… more»

What needs improvement?

What I would like to see might exist, but if it does I haven't seen it. I would like to see something that lets me set real dollar figures, not just to outages, but to the solutions as well. It seems like a gimmicky feature, but for anyone… more»

What other advice do I have?

I see a lot of people migrate towards one product in particular in the market and they never really try the other APM vendors. They'll look at the page and they'll look at the price, but sometimes you just have to pay a little more… more»

Which other solutions did I evaluate?

We actively use Instana for some cases as well, and sometimes we use Instana and AppDynamics side-by-side. We do use Dynatrace and have used Dynatrace in the past. Those are the ones that we're using today. We've used and evaluated, at some… more»
Sid Roy
Real User
Vice President - Operations & Client Support with 51-200 employees
Nov 05 2019

What is most valuable?

* Ease of deployment- it's easy to install and use. This is key for us. Even as the product portfolio has expanded to include additional- AD has done a great job of ensuring that the deployment… more»

How has it helped my organization?

We are a services organization, so we use AppDynamics with our customers. It has allowed us to expand our footprint in the application management business with virtually all of our major accounts. We… more»

What needs improvement?

AppDynamics should try to find some measure of support or functionality in an SAP and Peoplesoft environments- however with the introduction of C++ agents- the PeopleSoft realm will be covered… more»

Which solution did I use previously and why did I switch?

We previously used AppSight by BMC software. The problems we had were problems with deployments, stability, visibility and wide support of jvms. Stability was the largest problem. Our technical… more»

What other advice do I have?

Basically, you can't over-speak importance of deployment, configuration and infrastructure footprint because what happens is that people get excited when they see the output of various products (such… more»

Which other solutions did I evaluate?

We're regularly looking at various options. Even before we made the decision to standardize on AppDynamics, we already had experience with VMC Appsight. We also had experience using dynaTrace, CA and… more»
Find out what your peers are saying about AppDynamics, Dynatrace, CA (A Broadcom Company) and others in Application Performance Management (APM). Updated: November 2019.
382,399 professionals have used our research since 2012.
Vp1165
Real User
Vice President at Works Applications Co., Ltd.
Dec 31 2018

What is most valuable?

It shows inter-service activities very easily. We were having issues with this primarily, so this was one of the most important areas for us. We have been using Cassandra. So, it has agents specific for each middleware, helping us check… more»

How has it helped my organization?

We previously had an operations team continuously monitoring applications. Now, they just have set things up and our developers can monitor, view, and act on them, accordingly. Also, we set up alerts recently so we can fix any issues more… more»

What needs improvement?

They are using Flash for their website, which is very slow. We had hoped the website would be much faster to use, and that is definitely what we want to see. Their agents sometimes claim to be very lightweight, especially with databases… more»

What other advice do I have?

Depending on your use case, this is only a monitoring solution. If you don't have an in-house logging solution, or if your primary use case is to debug, you should consider choosing other alternatives. If only you want monitoring… more»

Which other solutions did I evaluate?

We checked out Datadog, but we just wanted a monitoring solution. We already had a logging solution and other relevant solutions, so we narrowed it down to AppDynamics. It was easy to jump onto AppDynamics's limited licensing plan, so we… more»
Real User
Global Lead Architect at a insurance company with 5,001-10,000 employees
Aug 30 2018

What is most valuable?

Being able to install it on-prem and monitor our on-prem infrastructure is important for us. We are in the process of migrating to cloud, but most of our infrastructure is on-prem. We have highly scalable systems and AppDynamics will help us monitor our load on-prem. Our systems range from simple to… more»

How has it helped my organization?

The key benefits it offers us are that it helps us know the infrastructure and performance issues, as well as if a customer is experiencing latency issues. It helps us know about them ahead of time so we can act on them, proactively, and improve the customer experience. That's important for us as we… more»

What needs improvement?

I would like to be able to monitor both cloud an on-prem infrastructures, displayed in one dashboard. I would also like more flexible pricing: A pay-per-use model, rather than just a fixed-price model.

What other advice do I have?

In terms of advice, I would ask you to have criteria. Most of the time there will be some general aspects that are pretty common, that are covered by the various third-parties that provide industry ratings. But within that, you have to have customization of the features to match to your own… more»
Carl Brahms Jr
Real User
Engineer at a transportation company with 10,001+ employees
Jan 13 2019

What is most valuable?

* Autodiscovery of application topology, based on real user traffic * Baselining of every single metric that you throw at it. * Easy to use API * Customizable extensions * Facilitates business, dev… more»

How has it helped my organization?

We have cut our MTTR by half just by deploying agents. It significantly reduced the amount of time that we spend building synthetic monitors. To the point, we rarely have to build any monitors unless… more»

What needs improvement?

The GUI can be overwhelming at first to a novice Dev or Ops support person, and the possible root causes of an issue do not bubble up to the first screen you see. We usually walk everyone through a… more»

Which solution did I use previously and why did I switch?

The previous tool was: * Clunky * Had difficulty in configuring alerting. * Did not use baselines. * Required hard thresholds for each metric. * Had a Java-based GUI, performed poorly. * Nobody wanted… more»

What other advice do I have?

RUM, synthetics, mobile, network, and browser analytics make this a well-rounded tool.

Which other solutions did I evaluate?

Dynatrace and HPE Diagnostics.
Aimee White
Real User
Website and EComm at a local government with 10,001+ employees
Jan 16 2019

What is most valuable?

The most valuable feature is the ability to take a report, and in particular, a visual, and link it to actual application performance and then the consequences. This means you can show how an incident or action has an effect on the business. This is invaluable for executive meetings, where it can… more»

How has it helped my organization?

AWS was a new environment for a client and they used a series of extensions to show how the installation was performing and how changes impacted their setup, down the line. With sprawling cloud processes, it can be hard to see how your changes impact integrations, but AD really helps out with this… more»

What needs improvement?

It could do with more than one data centre/multiple AWS accounts in a pane of glass. Also, improved scalability to large environments would be helpful.

What other advice do I have?

We chose to procure this solution via the AWS Marketplace because you don’t need to buy physical hardware to use it. I would rate the solution at nine out of ten because you can edit the config files easily and make the reports your own. Also, it supports loads of AWS products: S3, Elastic… more»
Marcos Pestana
Real User
IT Service and Infrastructure Manager at a retailer with 10,001+ employees
Aug 06 2019

What is most valuable?

This solution makes it fast and easy to diagnose performance issues and exceptions/errors in application coding. After a major incident, root cause analysis is conducted and, most of the time, we understand what caused the incident and how it can be prevented from happening again. The Web Dashboards are also very useful and sometimes can really prevent incidents before they happen.

How has it helped my organization?

This solution has helped us to reduce the number of incidents in our Production environment and improve the performance of applications. The uptime of our critical applications went up, and it has enabled us to set new SLA metrics.

What needs improvement?

Upgrading application and machine agents on a large scale is a nightmare; we cannot push upgrades through the platform, meaning, manual upgrades each time a new major release is out. Each time we have a new major release, we need to do a Rollout. The Mobile AppDynamics app is a "Thing of the Past". AppDynamics should evolve the features presented by it; redesign it. Dashboards are impossible to… more»
Jordi Llorens
Real User
IT Manager at Privalia.com
Dec 04 2018

What is most valuable?

* Performance monitoring * The real user monitoring: It helps us evaluate our customers' real experiences, which is valuable as an eCommerce company. We can look into their detail, one by one. It is… more»

How has it helped my organization?

When we have a large issue, we bring our teams together, working with AppDynamics. This has allowed us to reduce the time to recover applications (for example).

What needs improvement?

I would like them to change their business model for scalability to accommodate growing companies. The business model should be more flexible.

What's my experience with pricing, setup cost, and licensing?

It is expensive. However, our time to recover has been reduced, and this product has helped recuperate costs and provided us with ROI.

What other advice do I have?

AppDynamics is doing a very good job. We used it on-premise, then moved to AWS. On-premise is very similar to using AWS.

Which other solutions did I evaluate?

We did not originally evaluate any other solutions. It is an interesting application. We have tried others: New Relic and Dynatrace. Finally, we decided to stay with AppDynamics because its graphical… more»
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User Assessments By Topic About AppDynamics

Find out what your peers are saying about AppDynamics, Dynatrace, CA (A Broadcom Company) and others in Application Performance Management (APM). Updated: November 2019.
382,399 professionals have used our research since 2012.

AppDynamics Questions

What is AppDynamics?

AppDynamics is the Application Intelligence company. With AppDynamics, enterprises have real-time insights into application performance, user performance and business performance so they can move faster in an increasingly sophisticated, software-driven world. AppDynamics’ integrated suite of applications is built on its innovative, enterprise-grade App iQ Platform that enables its customers to make faster decisions that enhance customer engagement and improve operational and business performance. AppDynamics is uniquely positioned to enable enterprises to accelerate their digital transformations by actively monitoring, analyzing and optimizing complex application environments at scale. 

Also known as
AppD, AppDynamics APM
AppDynamics customers

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more

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