AppDynamics Reviews

Senior Solutions Architect at a tech services company with 11-50 employees

Jan 13 2019

Traces are aggregated and organized, making it faster and easier to troubleshoot, to find a code hotspot

What is most valuable?

In every APM tool, and this is true in AppDynamics as well, it's that waterfall view where I can see my code hotspots. In APM, it always comes back to that. It's great to have reporting. It's great to have that alerting: Tell me when… more»

How has it helped my organization?

I can't compare how it makes things better within my company. That would be like asking someone how air makes their life better. I don't say that lightly. I've been in other companies in the past without APM. Some of our projects don't have… more»

What needs improvement?

What I would like to see might exist, but if it does I haven't seen it. I would like to see something that lets me set real dollar figures, not just to outages, but to the solutions as well. It seems like a gimmicky feature, but for anyone… more»

What other advice do I have?

I see a lot of people migrate towards one product in particular in the market and they never really try the other APM vendors. They'll look at the page and they'll look at the price, but sometimes you just have to pay a little more… more»

Which other solutions did I evaluate?

We actively use Instana for some cases as well, and sometimes we use Instana and AppDynamics side-by-side. We do use Dynatrace and have used Dynatrace in the past. Those are the ones that we're using today. We've used and evaluated, at some… more»

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Sid Roy

Vice President - Operations & Client Support with 51-200 employees

Apr 30 2018

We've had experience using dynaTrace, CA & Gomez but AppDynamics excels in terms of implementation, footprint & overhead.

What is most valuable?

* Ease of deployment- it's easy to install and use. This is key for us. Even as the product portfolio has expanded to include additional- AD has done a great job of ensuring that the deployment… more»

How has it helped my organization?

We are a services organization, so we use AppDynamics with our customers. It has allowed us to expand our footprint in the application management business with virtually all of our major accounts. We… more»

What needs improvement?

AppDynamics should try to find some measure of support or functionality in an SAP and Peoplesoft environments- however with the introduction of C++ agents- the PeopleSoft realm will be covered… more»

If you previously used a different solution, which one did you use and why did you switch?

We previously used AppSight by BMC software. The problems we had were problems with deployments, stability, visibility and wide support of jvms. Stability was the largest problem. Our technical… more»

What other advice do I have?

Basically, you can't over-speak importance of deployment, configuration and infrastructure footprint because what happens is that people get excited when they see the output of various products (such… more»

Which other solutions did I evaluate?

We're regularly looking at various options. Even before we made the decision to standardize on AppDynamics, we already had experience with VMC Appsight. We also had experience using dynaTrace, CA and… more»

5 comments

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Vp1165

Vice President at Works Applications Co., Ltd.

Dec 31 2018

We set up alerts recently so we can fix any issues more quickly in production

What is most valuable?

It shows inter-service activities very easily. We were having issues with this primarily, so this was one of the most important areas for us. We have been using Cassandra. So, it has agents specific for each middleware, helping us check… more»

How has it helped my organization?

We previously had an operations team continuously monitoring applications. Now, they just have set things up and our developers can monitor, view, and act on them, accordingly. Also, we set up alerts recently so we can fix any issues more… more»

What needs improvement?

They are using Flash for their website, which is very slow. We had hoped the website would be much faster to use, and that is definitely what we want to see. Their agents sometimes claim to be very lightweight, especially with databases… more»

What other advice do I have?

Depending on your use case, this is only a monitoring solution. If you don't have an in-house logging solution, or if your primary use case is to debug, you should consider choosing other alternatives. If only you want monitoring… more»

Which other solutions did I evaluate?

We checked out Datadog, but we just wanted a monitoring solution. We already had a logging solution and other relevant solutions, so we narrowed it down to AppDynamics. It was easy to jump onto AppDynamics's limited licensing plan, so we… more»

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Global Lead Architect at a insurance company with 5,001-10,000 employees

Aug 30 2018

We can monitor applications and proactively address issues like memory leaks and CPU utilization

What is most valuable?

Being able to install it on-prem and monitor our on-prem infrastructure is important for us. We are in the process of migrating to cloud, but most of our infrastructure is on-prem. We have highly scalable systems and AppDynamics will help us monitor our load on-prem. Our systems range from simple to… more»

How has it helped my organization?

The key benefits it offers us are that it helps us know the infrastructure and performance issues, as well as if a customer is experiencing latency issues. It helps us know about them ahead of time so we can act on them, proactively, and improve the customer experience. That's important for us as we… more»

What needs improvement?

I would like to be able to monitor both cloud an on-prem infrastructures, displayed in one dashboard. I would also like more flexible pricing: A pay-per-use model, rather than just a fixed-price model.

What other advice do I have?

In terms of advice, I would ask you to have criteria. Most of the time there will be some general aspects that are pretty common, that are covered by the various third-parties that provide industry ratings. But within that, you have to have customization of the features to match to your own… more»

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Programmer at a transportation company with 1,001-5,000 employees

Nov 20 2017

Gives the devs more visibility and ownership but Power User training was unhelpful

What is most valuable?

I'd say BTs, and being able to set health goals. Those probably would be the best. Second to that would be being able to monitor what's going on in real-time, this is going to make a big difference. I… more»

How has it helped my organization?

Looking at it from the standpoint of a developer, I see the biggest improvement being that it gives the developers more visibility and ownership, it really lets them see what is going on. I feel that… more»

What needs improvement?

I went through the Power User training, and it was kind of like drinking from a fire hose. As a dev, I would like to see something that is more tailored towards us, instead of having just a general… more»

If you previously used a different solution, which one did you use and why did you switch?

We were not previously using a different solution. We decided to invest in AppDynamics because we wanted to move from being reactionary to being proactive, that's really what it comes down to. Instead… more»

What other advice do I have?

My criteria when choosing a vendor would be the reputation behind them, the product they bring to the table, and of course the pricing. I wasn't involved in selecting AppDynamics but I know that these… more»

Which other solutions did I evaluate?

We are looking into also utilizing Database Monitoring. We're still checking that out.

See Entire AppDynamics Review (491 Words) »

Carl Brahms Jr

Engineer at a transportation company with 10,001+ employees

Jan 13 2019

Agents have low CPU overhead compared to other agent-based products we have tried

What is most valuable?

* Autodiscovery of application topology, based on real user traffic * Baselining of every single metric that you throw at it. * Easy to use API * Customizable extensions * Facilitates business, dev… more»

How has it helped my organization?

We have cut our MTTR by half just by deploying agents. It significantly reduced the amount of time that we spend building synthetic monitors. To the point, we rarely have to build any monitors unless… more»

What needs improvement?

The GUI can be overwhelming at first to a novice Dev or Ops support person, and the possible root causes of an issue do not bubble up to the first screen you see. We usually walk everyone through a… more»

If you previously used a different solution, which one did you use and why did you switch?

The previous tool was: * Clunky * Had difficulty in configuring alerting. * Did not use baselines. * Required hard thresholds for each metric. * Had a Java-based GUI, performed poorly. * Nobody wanted… more»

What other advice do I have?

RUM, synthetics, mobile, network, and browser analytics make this a well-rounded tool.

Which other solutions did I evaluate?

Dynatrace and HPE Diagnostics.

See Entire AppDynamics Review (463 Words) »

Aimee White

Website and EComm at a local government with 10,001+ employees

Jan 16 2019

Enables us to edit config files easily and make reports our own

What is most valuable?

The most valuable feature is the ability to take a report, and in particular, a visual, and link it to actual application performance and then the consequences. This means you can show how an incident or action has an effect on the business. This is invaluable for executive meetings, where it can… more»

How has it helped my organization?

AWS was a new environment for a client and they used a series of extensions to show how the installation was performing and how changes impacted their setup, down the line. With sprawling cloud processes, it can be hard to see how your changes impact integrations, but AD really helps out with this… more»

What needs improvement?

It could do with more than one data centre/multiple AWS accounts in a pane of glass. Also, improved scalability to large environments would be helpful.

What other advice do I have?

We chose to procure this solution via the AWS Marketplace because you don’t need to buy physical hardware to use it. I would rate the solution at nine out of ten because you can edit the config files easily and make the reports your own. Also, it supports loads of AWS products: S3, Elastic… more»

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Application Architect at T2 systems

Nov 20 2017

lets us quickly diagnose customer problems that occurred in production

What is most valuable?

Being able to quickly diagnose customer issues and their performance problems.

How has it helped my organization?

It lets us quickly diagnose customer problems that occurred in production, but also lets us look at our system and load test in the quality assurance period so we find problems before they go to production.

If you previously used a different solution, which one did you use and why did you switch?

We had built our own login and diagnostic tools but it was hard to add features to that, while at the same time try and diagnose any problems quickly. So it is nice to have something which is already done, which you just learn how to use… more»

What other advice do I have?

AppDynamics does exactly what I want it to do. It diagnoses problems quickly so if one of our customers is having problems, we can tell him what's slow and maybe find a solution within a couple of hours. Customers don't mind if you have… more»

Which other solutions did I evaluate?

We looked at about three or four different vendors, one of which was Dynatrace. We talked to Dynatrace a lot, and even had it installed, but decided to go to AppDynamics as it seemed to work better for us.

See Entire AppDynamics Review (434 Words) »

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AppDynamics Questions

What is AppDynamics?

AppDynamics is the Application Intelligence company. With AppDynamics, enterprises have real-time insights into application performance, user performance and business performance so they can move faster in an increasingly sophisticated, software-driven world. AppDynamics’ integrated suite of applications is built on its innovative, enterprise-grade App iQ Platform that enables its customers to make faster decisions that enhance customer engagement and improve operational and business performance. AppDynamics is uniquely positioned to enable enterprises to accelerate their digital transformations by actively monitoring, analyzing and optimizing complex application environments at scale.

Also known as

AppD, AppDynamics APM

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