AppDynamics Reviews

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Anonymous User
Consultant
IT Engineer at a tech company with 51-200 employees
Dec 25 2016

What is most valuable?

The transaction snapshots are probably by far the most used feature because it gives a lot of details. It adds a lot of value. You can really... more»

How has it helped my organization?

As I’ve mentioned elsewhere about correlation, it's really helpful because I don't have to spend time with multiple teams. A lot of times, what... more»

What needs improvement?

I can think of 2-3 complex problems that probably would be helpful to most customers. Heap analysis is one; memory leaks. That's already there,... more»

Which solutions did we use previously?

We were using a tool prior to this that was not doing any of the stitching; the correlation. We tried another one that was doing some of it, but... more»

What other advice do I have?

Give it a shot. If you want to do a PoC, definitely do it. You should definitely have AppDynamics in there. I have no qualms about recommending... more»
Madhu Karuturi
Real User
Lead Analyst at a financial services firm with 1,001-5,000 employees
Dec 21 2016

What is most valuable?

The most valuable features are transaction correlation, application flow map, business transactions, and the key metrics that are displayed on... more»

How has it helped my organization?

It gives a complete, end-to-end visualization of an environment. That's where it is a little easier to analyze any issue in production compared... more»

What needs improvement?

The first thing is that they are going in the right direction. That's the great thing because they're linking IT with business. That's why we... more»

Which solutions did we use previously?

For us, a large enterprise, the audits and the compliance issues; these things are serious concerns. We have 6,000 applications. We have... more»

What other advice do I have?

The main point is every company is a software company. Invariably, you talk about it. Every button click is important. What if a customer shares... more»
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Louay Chamma
Real User
Operations Project Manager at a software R&D company with 51-200 employees
Dec 25 2016

What is most valuable?

What I like about the APM is that it allows us to quickly identify where there are issues. It allows us to configure health rules so that we... more»

How has it helped my organization?

A couple of things that it's done is that it's allowed us to become a bit more proactive as opposed to reactive. We can see from the dashboards... more»

What needs improvement?

If you look at, for example, the two big updates that are coming out, as mentioned in the keynote address at a recent conference, I think those... more»

Which solutions did we use previously?

Moving to APM was an initiative from the ops team. We knew that we needed visibility into the application. We already have very good visibility... more»

What other advice do I have?

It's a fantastic product. Just make sure that you take the time to really understand it. Know what you're getting into. It's not just, "Let's... more»
Gustin Eaton
Real User
Application Support Lead at ASRC Federal Data Solutions
Jan 04 2017

What is most valuable?

The most valuable feature is the live reporting on the current health\performance of our application: Are all of our transactions going... more»

How has it helped my organization?

The benefits are less man hours, less downtime, and faster resolutions. In the past, it was, "Oh no. The application isn't working. Let's fix... more»

What needs improvement?

A year earlier, if someone had asked me about room for improvement, I would've said end-user monitoring, which they have now. Analytics was... more»

Which solutions did we use previously?

We did previously did not use an APM at all. It was just, applications would stop working; there would be bottlenecks; they'd be real slow; and... more»

What other advice do I have?

Give them a call. Check out the field. I know that AppDynamics was more than willing to give us temporary licenses; come in and help us set it... more»
Anonymous User
Real User
CTO at a financial services firm with 1,001-5,000 employees
Dec 21 2016

What is most valuable?

We have a complex application. We do payments which are highly transactional in nature. With different kinds of workloads that you see in the... more»

How has it helped my organization?

Given an extremely transactional, highly complex workload, you just cannot use your testing lab to stress all of your code parts. First of all,... more»

What needs improvement?

For me, the single largest area with room for improvement that I've been requesting the AppDynamics team to deliver for us is APM support for... more»

Which solutions did we use previously?

We had been using a mix of proprietary tools that we developed in house, along with third-party solutions. We were able to get the job done, no... more»

What other advice do I have?

Make use of all of the training material and the university. There's some really useful information in there. Also, the two other things that... more»
Sid Roy
Real User
Vice President - Operations & Client Support with 51-200 employees
Apr 30 2018

What is most valuable?

* Ease of deployment- it's easy to install and use. This is key for us. Even as the product portfolio has expanded to include additional- AD has... more»

How has it helped my organization?

We are a services organization, so we use AppDynamics with our customers. It has allowed us to expand our footprint in the application... more»

What needs improvement?

AppDynamics should try to find some measure of support or functionality in an SAP and Peoplesoft environments- however with the introduction of... more»

Which solutions did we use previously?

We previously used AppSight by BMC software. The problems we had were problems with deployments, stability, visibility and wide support of jvms.... more»

What other advice do I have?

Basically, you can't over-speak importance of deployment, configuration and infrastructure footprint because what happens is that people get... more»
Anonymous User
Consultant
Director of Information Systems at a tech services company with 10,001+ employees
Dec 19 2016

What is most valuable?

Being able to monitor transactions end-to-end, throughout all the layers, basically, is very valuable; the ability to... more»

How has it helped my organization?

It reduces the time to resolve issues and requires less manpower. When issues happen, we have the whole triage going on... more»

What needs improvement?

The network diagnostics that they are adding will be really useful. They could add more detail into what is going on in... more»

What's my experience with pricing, setup cost, and licensing?

Price can get really expensive sometimes, depending on the type of setup you have. Sometimes you have smaller JVMs... more»

Which solutions did we use previously?

We had IDCAMS from IBM. That was not really useful. They're pretty heavy on the actual JVMs. They don’t help that much... more»

What other advice do I have?

I definitely recommend it. It's a pretty robust tool. For monitoring APM, all the DevOps and whatever they want to use... more»
Anonymous User
Real User
Production Engineer at PHE inc
Jan 04 2017

What is most valuable?

We've been able to chase down some big problems with our website. When the problems are more obscure in nature, it's allowed us to drill down... more»

How has it helped my organization?

It's actually saved us tons of man hours because we've been able to narrow in on where actual problems are, rather than having to chase our... more»

What needs improvement?

Things I struggled with most were the visual widgets in dashboards. I feel like there could have been more online guidance. Synthetics would be... more»

Which solutions did we use previously?

We did not previously use a different solution. That was the thing: It was an untapped area for us, really. I guess when we found them at... more»

What other advice do I have?

Take time to get into the forums. That wasn't something we did right away. The forums, the online AppDynamics University, all of them are... more»
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What is AppDynamics?

AppDynamics is the Application Intelligence company. With AppDynamics, enterprises have real-time insights into application performance, user performance and business performance so they can move faster in an increasingly sophisticated, software-driven world. AppDynamics’ integrated suite of applications is built on its innovative, enterprise-grade App iQ Platform that enables its customers to make faster decisions that enhance customer engagement and improve operational and business performance. AppDynamics is uniquely positioned to enable enterprises to accelerate their digital transformations by actively monitoring, analyzing and optimizing complex application environments at scale. 

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