We performed a comparison between ARCON Privileged Access Management and BeyondTrust Endpoint Privilege Management based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."That dashboard is okay."
"The entire conversation that is happening between the servers and the client is recorded. It is a good feature if you want to do some analysis, and for investigation."
"For compliance, each change I do, in each of the servers, is clearly recorded. We recently faced an audit and this was an awesome feature. Even our auditor had praise for it saying, "This is really a good feature.""
"They don't just stick to a base version; instead, they actively enhance and improve it based on client feedback and industry trends."
"One standout feature of ARCON is its ability to resolve lagging issues, especially noticeable in Linux environments."
"Session recording is the most valuable feature, as it covers compliance and it also covers our in-house applications."
"After storing the administrator password in this password vault of the solution, the solution can automatically go and change the password based on the defined frequency with the defined complexity."
"Video and audio logs are there for any activities that the privileged admin carries out."
"It is straightforward. It is a good technology, and it is made to do one single thing."
"The solution's technical support is good."
"It scales easily and the product is stable."
"The features related to application elevate is amazing. It helped the company to remove almost all admin local users."
"Scalability is good. I would rate the scalability a nine out of ten."
"The asset discovery feature is the solution's most valuable aspect. It's very easy to pull assets into the database of the solution manager."
"The privileged access and the application control are helpful in making sure we have good, robust challenge responses. Blacklisting with trusted application protection is also beneficial for us."
"Technical support is good."
"The deployment process is a bit complex because no document is available."
"It would be helpful to have a "Favorites" list. For example, if I have 100 servers but I only go to 10 servers frequently, a Favorites list would allow me to go through those ten servers only."
"Currently, along with the upgrade of the ARCON solution, we have to consider the desktops and the endpoints from where the solution will have to be accessed. We have to upgrade those endpoints and desktops as well. So upgrades are not smooth."
"This product is lacking in terms of dashboarding analytics and should have user behavior analytics. It should also have better dashboarding for executive management and security managers, which this product is missing."
"They they should focus on support. The support needs to be very strong. Since the product is becoming stronger, their support team also should be equally strong. They should respond to open queries within the time limit they have set. Their support team should be more technical, to understand the issue or the set up."
"Currently, we can manage only the SSH or RDP connections, but there are many more devices that are present, apart from our SSH and RDP. We want all this to be part of the ARCON solution. For the password management, they should increase the pool of supported devices, they should have more connectors."
"There are some features lacking but they typically are added when the upgrades are released."
"The solution needs more work on the password management side of things. Password management is a big challenge for us, and I would like to improve this aspect. We're finding that BeyondTrust is better in this regard, which is why we're probably going to migrate over. It will offer better security I think."
"What's bothering me, which is true of all of them, is that sometimes, the error codes that come up don't necessarily get reflected in the searches within their support sites or they're out of date. I would rather search by an error code than type in the text and search for it by text because the error code means that it is programmatic, and it is known. It might not be desired, but it at least is not unexpected. If you don't have an error code, you just get an anomalous error, and if it is lengthy, it can be difficult to search and find the specific instance you're looking for. This is something I would like all of them to improve. BeyondTrust, CyberArk, Centrify, and Thycotic could do some improvements in staying up to date and actually allowing you to search based on the product version. They are assuming that everybody is on their way to release. They put out a new release, but it is not reflected on the support site, which makes no sense to me, especially when they revamp all the error codes. They all have been guilty of this in some way."
"It only has limited support for Mac."
"There is room for improvement in having the solution align more with standards. We're always shoehorning the product into the standards. It's not that it doesn't work for standards, it does. But Quick Start Policies are pretty close to what we need. The vendor needs to keep looking at GDPR, 27001, and 27701. That's why our clients buy the product."
"The weaknesses are related to the effort required to migrate from existing technologies or having no Privilege Access Management (PAM) at all to adopting technologies like BeyondTrust. It involves changes in processes and can take a significant amount of time, typically six to twelve months."
"The help system should be improved to provide a quick help guide with each tab within the solution, which explains what each particular function does."
"Reports to the end user."
"The product should improve its price."
"The other area to improve is that they rely on MS SQL servers only. You cannot have any other database behind them. They have to be on MS SQL. If they can do something about these issues, this would be a better alternative for some customers."
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ARCON Privileged Access Management is ranked 8th in Privileged Access Management (PAM) with 32 reviews while BeyondTrust Endpoint Privilege Management is ranked 4th in Privileged Access Management (PAM) with 27 reviews. ARCON Privileged Access Management is rated 7.8, while BeyondTrust Endpoint Privilege Management is rated 8.0. The top reviewer of ARCON Privileged Access Management writes "Offers good session monitoring and recording features". On the other hand, the top reviewer of BeyondTrust Endpoint Privilege Management writes "Admin rights can be granted and revoked within minutes and that is what everything comes down to, for us". ARCON Privileged Access Management is most compared with CyberArk Privileged Access Manager, Cisco ISE (Identity Services Engine), ManageEngine PAM360, Delinea Secret Server and WALLIX Bastion, whereas BeyondTrust Endpoint Privilege Management is most compared with CyberArk Endpoint Privilege Manager, Cisco ISE (Identity Services Engine), CyberArk Privileged Access Manager, Delinea Secret Server and Microsoft Defender for Endpoint. See our ARCON Privileged Access Management vs. BeyondTrust Endpoint Privilege Management report.
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