We performed a comparison between Arcserve UDP and Barracuda Intronis Backup based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."
"I like the tool's speed."
"The most valuable features are the replication to the cloud and the deduplication."
"One of the things that I do like about it is that it has a very good deduplication feature."
"Our customers are happy with the product’s functionality."
"It is easy to configure."
"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."
"The data protection functionality is the most valuable feature of this solution."
"It is very stable, and I'm very happy with this solution."
"The configuration and the onboarding process are pretty good."
"The cloud side of it is nice. Everything happens behind the scenes without you realizing it, which is nice. It doesn't interrupt usage. There is also the freedom and ease of use of the cloud portal, which you can use to manage your backup. One of the strong points of Barracuda is that you can go from zero to having your first backup running within 10 minutes. If you have access to admin accounts and everything else, it can happen in 10 minutes. The ability to go in and just restore a particular file without having to do a full restore is also very useful. You can just go in and pick the files that you need to restore, and the same is with email. You can just go in, find an email, and restore that email without having to do a full backup of all the data or a full restore of the data. I feel very safe because it is not just about the backup; it is about the protection of the data from outside threats. They have a lot of areas of ATP, that is, advanced threat protection. You don't see that much on the backup side. You see it more on the email side. In the email protection, you know it is there at the back. It moves the quarantine emails that come through into a sandbox area, and then you can choose in the sandbox. You can open up an email in the sandbox to make sure that if there is a virus, it can't harm you. You can also plan how often your backups run, such as every six hours or four hours. It is the same with email. They also have a great PhishLine package, which is phishing attack training. You can have the strongest and the best backup and security that you can, but the end user is always the weakest link. They send almost like testing emails to end users to help them identify and understand phishing emails and prevent user or phishing attacks. It is a very good package."
"The scalability of the product is fine."
"Barracuda's support is probably one of the best things about them, even with all their solutions. With any problem that we have, or even questions, we get the assistance that we need. The turnaround is pretty quick."
"Most important is its ease of use. You plug it in, follow the steps, and you have your backup file."
"The superior support from Barracuda in setting up, using, and helping with issues for the product."
"They are the best support that we have had so far. When you contact or email them, they are very quick to respond. They always have someone available for us. That's what we want as a customer, we want someone to listen to us."
"We have to use a Microsoft hypervisor for installation which is expensive."
"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."
"Its interface can be improved. I find it unintuitive."
"The speed of restores should be improved. We have found the speed of large restores rather slow."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"Licensing is an area that needs improvement."
"The initial setup was complex."
"A lot of their new technologies are not very good."
"Setting up Barracuda Backup is straightforward."
"In the next release of this solution, I would like to see cloud support and deduplication functionality."
"We cannot backup Sun Micro systems. They are not currently supported."
"We're working with them on our file share backups. Our solution needs a little bit more fine-tuning. We're not sure if the issue is at our end or at Barracuda's end."
"The solution depends on your connectivity, so it is essential to have a proper connection to the cloud."
"The solution needs fine-grained backup capabilities to service individual users. But this is a minor issue considering all that the product does."
"I would like to see better integration with third-party applications."
"The solution is pretty expensive. This is the usual customer complaint."
Arcserve UDP is ranked 18th in Backup and Recovery with 41 reviews while Barracuda Intronis Backup is ranked 10th in Deduplication Software with 24 reviews. Arcserve UDP is rated 7.6, while Barracuda Intronis Backup is rated 8.4. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of Barracuda Intronis Backup writes "Finding data to restore is much easier than rummaging through tapes to find backups". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain), Veritas Backup Exec and Rubrik, whereas Barracuda Intronis Backup is most compared with Veeam Backup & Replication, Rubrik, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain) and Azure Backup. See our Arcserve UDP vs. Barracuda Intronis Backup report.
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