Compare Arcserve UDP vs. Veeam Backup & Replication

Arcserve UDP is ranked 37th in Backup and Recovery Software with 5 reviews while Veeam Backup & Replication is ranked 2nd in Backup and Recovery Software with 21 reviews. Arcserve UDP is rated 7.0, while Veeam Backup & Replication is rated 8.6. The top reviewer of Arcserve UDP writes "Offers good data protection functionalities and enables us to backup the virtual server". On the other hand, the top reviewer of Veeam Backup & Replication writes "Integrates Between Server and Replication Station". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Backup and Veritas Backup Exec, whereas Veeam Backup & Replication is most compared with Rubrik, VMware SRM and Commvault. See our Arcserve UDP vs. Veeam Backup & Replication report.
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Most Helpful Review
Find out what your peers are saying about Arcserve UDP vs. Veeam Backup & Replication and other solutions. Updated: January 2020.
397,983 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
It provides us a good holistic view of everything that we have backed up so far. It also provides us all the recovery points. If we look at an an object that has been backed up, we can tell how many retention copies it has, how far we can go, and recover any data, if needed.The solution's interface is easy to use. For manageability, it doesn't matter where the resource is coming from or going to. That's the great power of the Control Panel: It's easy to use and does not matter if you manage on-prem or cloud resources.I'm a big fan of the reporting. You can build your own reports; it's very customizable. You can have individual reports going to groups of people or individuals. You can have them go out multiple times a day. It's basically a free-for-all as far as reporting goes. If anybody wants a specific job report every day, you can build it, schedule it, and have it go out and never touched it again. It's pretty nice.The solution provides us with a single platform to move, manage, and recover our data across on-premise locations. Some of the guys have been using it to move a virtual machine from VMware to the Microsoft solution, Hyper-V. They back it up and then they restore to the different virtual machine provider, and that works great.The multi-tenancy is the most valuable feature for us because it's the only software that is fully multi-tenant and that has all the features we need to provide to all our tenants. It provides us with advanced features for MySQL and Oracle, among other platformsThe most valuable feature is sharing data sets like they're in a private cloud. We call it our "private cloud" because we can share anything that is inside our backup set with our colleagues or with other people, and yet, everything is still in Belgrade, in Serbia. It's not somewhere else on cloud servers. Everything is in our environment.We are using a KVM system in our cloud, and this solution works very well with it.It's a complete software that can protect all the main applications. Perhaps that's the feature I like most. The integration with the NetApp and other apps is also very nice.

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The most valuable features are the replication to the cloud and the deduplication.The backup is the most valuable feature. It also makes storage very easy.The data protection functionality is the most valuable feature of this solution.The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine.It is very stable.It allows us to back up all the servers and centrally manage them.

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Features with the most value are Instant VM Recovery, SQL Explorer and Exchange Explorer.The user interface is good and it is very easy to use.The whole replication aspect of the solution is excellent because it compresses the data so well.Before Veeam, we had backup infrastructure sprawl. Veeam was able to reduce our overall backup windows while reducing our dedicated backup infrastructure.Vendor integration for many of the enterprise features have allowed for us to have greater performance from our storage vendors further improving on our commitments to protect our clients' data.Very flexible, all-in-one solution.We get a lot of features with Veeam and we are happy to use this solution. After shutdown, the servers here automatically turn off and Veeam is keeping up all this. It's tension free work.It has helped us transfer the solution in two days instead of working for a minimum of one week to ten days.

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Cons
It does not have an easy deployment. The deployment is not something that just anybody can go in and deploy.The solution's breadth and depth of cloud support are good, but could be better. Some cloud features that are common-sense, especially on AWS, are not completely integrated yet in the product. They are a work-in-progress.Command Center definitely gives us a complete view of our data. But finding some of the granular, very small items that we sometimes have to find, such as auxiliary copies for tapes, I still find that it's easier to navigate and, sometimes, only possible to find them using the CommCell tool.Just to keep it running is time-consuming. There are five people on my team. Commvault was supposed to be one of the less time-consuming solutions, but in reality it takes 60 percent of our time just to keep it running, and that's not even fine-tuning it; that's just to keep it running.There is room for improvement in its user interface and web console, called Command Center. They are improving it every year so if they continue in that direction, I think it will be a very reliable console.They can always improve the interface design to make it easier. Sometimes, you need to click two or three times to do something. They should look at what tabs are used most and make them more accessible, to cut the time it takes to get to that information.This solution can be complex and difficult to administer because it supports all of the many platforms, so it would help if they could simplify it.I think the one thing that could be improved is the customer experience. The interface should be more user friendly.

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In the most recent version of premium plus the replication has been removed, and it should re-added to the solution.The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week.It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration.Every time I change the disc, I have to do a full backup.We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server.

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Physical backup is always where room for improvement could be but Veeam has always stated they are not going in that direction.I would like to have the capability of backing up a physical machine, as opposed to just a VM.It would be ideal if users could know that their data is backed up and have some security functionality where you can actually use the backup to spin up a new cluster and take it from there.Multithreading of health check process: This can take too much time to process on large jobs and/or large VMs.Additional executive summary reports for the entire infrastructure would be a nice to have.One challenge that we have encountered was on the long-term retention of data. Be sure to look into a dedicated deduplication appliance.Needs better integration with cloud service providers.We try to compare Veeam with other solutions because we are the operations. Then we can give the answers for improvement which is the specific additional system features that other solutions provide.

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Pricing and Cost Advice
There is a bit of cost involved with signing up the entire solution. It's not a cheap solution.Our cost is around $20,000 per month. The previous year, it was around $30,000 per month. It now costs less because Commvault changed the licensing type for providers.Our yearly cost is around €20,000... The cost is based on the number of users and the amount of data. They sell it per terabyte.The price could perhaps be lower as well.In my experience, compared to solutions like Veritas and Veeam, while they do have their technical pluses and minuses, Commvault can save you on average forty percent initially, and then twenty to twenty-five percent annually.Compared to other competitors and vendors the pricing is fair.

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Normally our customers purchase the premium plus license, rather than the standard one, which provides more options.We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP.I do not work with the pricing or licensing issues of the solution for our organization.

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The price of Veeam is much lower than the IBM solution.We have increased our scalability while being able to free up senior resources from recovery activities. I estimate our overall savings to about $20,000 per year.The product is competitively priced.The pricing is good and affordable.The price is slightly higher than its competitors.The price is great. It's software related, and I know that might be a good thing because it's a cheap solution to buy and we have been looking for a program for backup and they fit the bill.I would suggest to others that they buy the full license when purchasing this solution.Setup cost and licensing of Veeam are nothing to complain about when compared to similar products for enterprise backup recovery solutions.

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Also Known As
Veeam Backup and Replication, Veeam Availability Suite
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CommVault
Arcserve
Veeam Software
Overview

Commvault can help you transform your data into a powerful strategic asset, with data protection and information management solutions that enable you to protect, access and use all of your data anywhere and anytime.

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Veeam® Availability Suite™ delivers something fundamentally different — Availability for the Always-On Enterprise™ — leveraging IT investments in server virtualization, modern storage and the cloud to help organizations meet today’s service-level objectives, enabling recovery of any IT service and related applications and data within seconds and minutes.

https://www.veeam.com/vm-backup-recovery-replication-software.html
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Learn more about Commvault
Learn more about Arcserve UDP
Learn more about Veeam Backup & Replication
Sample Customers
Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, Alliant Credit Union, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz CompanyITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK ServicesVodafone, American Standard Brands, Welch’s, University of Florida, Tata Global Beverages Limited, National Bank of Abu Dhabi, Hirslanden Private Hospital Group, MacLean-Fogg Company
Top Industries
REVIEWERS
Wholesaler/Distributor15%
Comms Service Provider15%
Government15%
Financial Services Firm8%
VISITORS READING REVIEWS
Software R&D Company36%
Comms Service Provider13%
Media Company7%
Financial Services Firm6%
VISITORS READING REVIEWS
Software R&D Company35%
Financial Services Firm10%
Comms Service Provider7%
Media Company5%
REVIEWERS
Financial Services Firm16%
Government11%
Healthcare Company10%
Energy/Utilities Company8%
VISITORS READING REVIEWS
Software R&D Company28%
Comms Service Provider13%
Manufacturing Company7%
Retailer6%
Company Size
REVIEWERS
Small Business24%
Midsize Enterprise36%
Large Enterprise40%
VISITORS READING REVIEWS
Small Business8%
Midsize Enterprise20%
Large Enterprise72%
REVIEWERS
Small Business45%
Midsize Enterprise36%
Large Enterprise18%
REVIEWERS
Small Business43%
Midsize Enterprise28%
Large Enterprise29%
VISITORS READING REVIEWS
Small Business21%
Midsize Enterprise27%
Large Enterprise52%
Find out what your peers are saying about Arcserve UDP vs. Veeam Backup & Replication and other solutions. Updated: January 2020.
397,983 professionals have used our research since 2012.
We monitor all Backup and Recovery Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.