We performed a comparison between Arcserve UDP and Code42 Incydr based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."
"It is easy to configure."
"It allows us to back up all the servers and centrally manage them."
"It is a very stable solution...It is a scalable solution."
"Instant recovery is the most valuable feature of Arcserve UDP."
"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."
"One of the things that I do like about it is that it has a very good deduplication feature."
"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"Works in the background and users are able to perform restores."
"The solution is very stable. Very rarely do we have any issues with it. We don't have to deal with bugs or glitches. It doesn't crash or freeze. We find it to be reliable."
"It has quite a bit of flexibility in configuring backup sets."
"It had the ability to preseed by sending in a data drive and could restore by sending the user a data drive."
"Security tools: Being able to monitor data going in and coming off our endpoints. Seeing what it is and where it's going is awesome."
"t has a very user friendly status bar with common errors and has logs built in to the console so we can review the issues or status of CrashPlan."
"Risk factors can be adjusted for all intricate details."
"Backup and recovery have been great, but I love having the ability to keep the hybrid type build which they offer."
"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."
"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."
"The time to backup servers that sit in DMZ must be improved."
"The product is not user-friendly."
"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."
"Licensing is an area that needs improvement."
"We could not go into granular details of retrieving backup information."
"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."
"There doesn't seem to be any feature that is lacking."
"In a couple of instances, we had a little bit of trouble in getting it distributed throughout the organization. We ultimately managed to do it, but they talk about it being a pretty simple process, and it became a little laborious. It would just turn away. The agents were not being distributed. It was just churning and churning and churning. When we were looking for specific categories of data, it was getting bogged down, but that was not even so much Code42, although some of it was their issue."
"What I think could be improved is how I get support."
"Due to recent changes that effectively abandoned an entire segment of their user base, I no longer trust nor can recommend Code42 products."
"You can't always filter out data that you'd like to."
"Reporting could use an overhaul. It is very limited."
"I think one we can improve is the compression."
"The application, written in Java, required far more system resources on a Client than other solutions."
Arcserve UDP is ranked 18th in Backup and Recovery with 41 reviews while Code42 Incydr is ranked 30th in Backup and Recovery with 78 reviews. Arcserve UDP is rated 7.6, while Code42 Incydr is rated 9.0. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of Code42 Incydr writes "Provides comprehensive visibility and protection, helps in identifying the gaps in security, and comes with excellent onboarding support". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain), Veritas Backup Exec and Rubrik, whereas Code42 Incydr is most compared with Threat Detection, Investigation & Response (TDIR) Platform, Microsoft Purview Data Loss Prevention, Forcepoint Data Loss Prevention, Morphisec and Backup and Restore for SharePoint & Microsoft Office 365. See our Arcserve UDP vs. Code42 Incydr report.
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