We performed a comparison between Arcserve UDP and Commvault Cloud based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."
"Our customers are happy with the product’s functionality."
"The product's deployment process was straightforward."
"It's simple to set up."
"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."
"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."
"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."
"The backup is the most valuable feature. It also makes storage very easy."
"It's very easy to set up the storage across all platforms. This allows us to be dynamic and change on-the-fly."
"Commvault can actually come in and assist you with aspects of the implementation - and they are quite helpful."
"We have VMware, Hyper-V, Oracle, and Microsoft SQL. We have a lot of different systems, and all of them are supported under one licensing agreement. That's one of the benefits."
"Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats."
"This product has allowed us to recover data when we've had issues."
"Commvault's many features can be explored to get more value from more solutions."
"Metallic helped me to restore the data within an hour, which is much faster than restoring from Microsoft services."
"What I find valuable is restoring the complete server. Restoring files is also valuable, but I like restoring the server because you don't have to rebuild a new one."
"A lot of their new technologies are not very good."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"The solution's reporting could be improved and should provide customized reports."
"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."
"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."
"Backups are very slow and time consuming."
"Licensing is an area that needs improvement."
"They could work on their marketing approach. I don't see many people leveraging it."
"The reporting is complicated and should be simplified in an upcoming release."
"This product is overly complex to operate and run."
"I would like them to keep working on the new web interface to migrate out of the old interface because the old interface is a bit complex. It was driving customers away because of the complexity. If they migrate everything (100 percent of the features), this would make the product be perfect."
"Our customers complain that this is a difficult product to manage."
"The reporting could be improved because the reports we get from our partner aren't sufficient. It isn't very detailed. I'm not sure if it's an issue with our partner or Metallic. They do a full backup on Monday and incremental backups throughout the week. However, we don't get detailed reports about the size of the incremental backups. The report just tells us whether a backup was successful."
"I really struggled to configure HyperScale X as there was a lack of detailed documentation."
"I think the one thing that could be improved is the customer experience. The interface should be more user friendly."
"We had some small issues with the reporting, but that was just a matter of fine-tuning the kinds of messages we receive by email. It was a little overwhelming in the initial configuration. So we reviewed our configuration with our partner and customized the reports so that we only get the important reports. I haven't seen any big issues or things that the solution is missing."
Arcserve UDP is ranked 18th in Backup and Recovery with 41 reviews while Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews. Arcserve UDP is rated 7.6, while Commvault Cloud is rated 8.6. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain), Veritas Backup Exec and HPE StoreOnce, whereas Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Cohesity DataProtect. See our Arcserve UDP vs. Commvault Cloud report.
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