Compare Arcserve UDP vs. EMC Data Domain

Arcserve UDP is ranked 35th in Backup and Recovery Software with 5 reviews while EMC Data Domain is ranked 1st in Deduplication Software with 12 reviews. Arcserve UDP is rated 7.0, while EMC Data Domain is rated 8.4. The top reviewer of Arcserve UDP writes "Offers good data protection functionalities and enables us to backup the virtual server". On the other hand, the top reviewer of EMC Data Domain writes "Reliable solution that reduces the time and effort required to manage the system". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Backup and Veritas NetBackup, whereas EMC Data Domain is most compared with HPE StoreOnce, Rubrik and Cohesity.
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Commvault Logo
33,616 views|24,258 comparisons
Arcserve UDP Logo
7,000 views|4,918 comparisons
EMC Data Domain Logo
23,917 views|19,202 comparisons
Most Helpful Review
Find out what your peers are saying about Rubrik, Veeam Software, Cohesity and others in Backup and Recovery Software. Updated: November 2019.
384,324 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
It's a complete software that can protect all the main applications. Perhaps that's the feature I like most. The integration with the NetApp and other apps is also very nice.It's very stable.We are using a KVM system in our cloud, and this solution works very well with it.It's the leader in backup and archiving.It is much more scalable and flexible than everything else in the market.In the VM, we have Live Recovery, Live Mount, and Live Sync.Global deduplication and the indexing of the data object are the most valuable features. It saves costs on the product side by doing compression and deduplication. It will help you and make your life easy to reach the data that you need within the minimum downtime when it's required.It's an enterprise product. It's a stable product. We have good support. Almost all databases are in the scope.

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The most valuable features are the replication to the cloud and the deduplication.The backup is the most valuable feature. It also makes storage very easy.The data protection functionality is the most valuable feature of this solution.The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine.It is very stable.It allows us to back up all the servers and centrally manage them.

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This is a superior and reliable backup system that can handle large capacities with little management.The backup is very secure. The deduplication using EMC is very good. We are able to make systems and handle random cloning. EMC is a very stable solution for making backups.The product provides good backup and compression services.The solution's most valuable feature is the integrated deduplication function.It's very easy to use the domain once it's been set up. The interface is also user-friendly.The most valuable features are the deduplication and compression and the Data Domain Boost.We have never had any issues with Data Domain. It has been stable.The initial setup was straightforward. Deployment takes about two weeks.

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Cons
I think the one thing that could be improved is the customer experience. The interface should be more user friendly.The back of virtual machines needs improvement. I know they're working on it. They're always doing new things but I think they still have a little bit more to do.This solution can be complex and difficult to administer because it supports all of the many platforms, so it would help if they could simplify it.Its competitor, Veeam, includes backup and replication in the same product. I don't know if Commvault has it or not, but they should if they don't.Support for this product needs to be improved because I have seen a couple of cases where it is taking more than the required time to solve issues.We previously had difficulty with the support being foreign.The setup is not that straightforward or easy. Even the documentation is not generic or public like other products. You have to be a partner or you have to have a specific account and download it from the vendor themselves.You need quite a lot of human resources to maintain a Commvault environment, to keep it operational. Also, it would be nice to if there were an easier way set up some Commvault components.

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In the most recent version of premium plus the replication has been removed, and it should re-added to the solution.The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week.It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration.Every time I change the disc, I have to do a full backup.We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server.

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The product lacks some security features that would make it more stand-alone and integrated.They should reduce the CPC cost to customers. The product is becoming very expensive.The licensing model was the biggest concern for our company, but the poor support after the initial implementation is of equal concern.The pricing could be better, but it's still not too expensive.The firmware upgrades could be simplified. I'm in the process of struggling to upgrade right now.We have had deduplication and replication issues. When we used another backup software we noticed that it didn't have the same issues.We are not able to deal directly with the OEM we have to go to their partners in Nigeria.The pricing model needs to be improved.

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Pricing and Cost Advice
The price could perhaps be lower as well.In my experience, compared to solutions like Veritas and Veeam, while they do have their technical pluses and minuses, Commvault can save you on average forty percent initially, and then twenty to twenty-five percent annually.Compared to other competitors and vendors the pricing is fair.

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Normally our customers purchase the premium plus license, rather than the standard one, which provides more options.We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP.I do not work with the pricing or licensing issues of the solution for our organization.

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This is one of the more expensive backup solutions on the market.There are many options in the pricing structure which can cause some confusion and necessitate the purchase of additional licensing.In Naira it was twenty-five or twenty-seven million (approximately $75,000 USD) for the implementation and maintenance cost for three years.Pricing is related to size. A lower range solution might be about $33,000. My customers use higher range versions with a price of around $100,000. That's the price for both the hardware and software.

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Top Comparisons
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Also Known As
DataDomain
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CommVault
Arcserve
Dell EMC
Overview

Commvault can help you transform your data into a powerful strategic asset, with data protection and information management solutions that enable you to protect, access and use all of your data anywhere and anytime.

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.EMC Data Domain deduplication storage systems continue to revolutionize disk backup, archiving, and disaster recovery with high-speed, inline deduplication. EMC Data Domain Operating System is intelligence behind EMC Data Domain deduplication storage systems. DD OS powers the industry's most efficient, scalable, reliable, cloud-ready protection storage platform.
Offer
Learn more about Commvault
Learn more about Arcserve UDP
Learn more about EMC Data Domain
Sample Customers
Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, Alliant Credit Union, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz CompanyITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK ServicesThe US Army, City of Houston, Lloyds TSB, TiVo, Teck, Ingram Entertainment, The New York Mets
Top Industries
REVIEWERS
Wholesaler/Distributor22%
Media Company11%
Manufacturing Company11%
Financial Services Firm11%
VISITORS READING REVIEWS
Software R&D Company28%
Comms Service Provider11%
Financial Services Firm9%
Insurance Company9%
VISITORS READING REVIEWS
Software R&D Company38%
Financial Services Firm11%
Comms Service Provider6%
Media Company6%
REVIEWERS
Financial Services Firm40%
Insurance Company20%
Logistics Company10%
Healthcare Company10%
VISITORS READING REVIEWS
Software R&D Company34%
Manufacturing Company11%
Comms Service Provider8%
Retailer6%
Company Size
REVIEWERS
Small Business26%
Midsize Enterprise37%
Large Enterprise37%
VISITORS READING REVIEWS
Small Business10%
Midsize Enterprise28%
Large Enterprise63%
REVIEWERS
Small Business45%
Midsize Enterprise36%
Large Enterprise18%
REVIEWERS
Small Business33%
Midsize Enterprise26%
Large Enterprise41%
Find out what your peers are saying about Rubrik, Veeam Software, Cohesity and others in Backup and Recovery Software. Updated: November 2019.
384,324 professionals have used our research since 2012.
We monitor all Backup and Recovery Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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