We performed a comparison between Arcserve UDP and N-able Cove Data Protection based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of Arcserve UDP is live replication."
"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."
"The most valuable features are the replication to the cloud and the deduplication."
"It allows us to back up all the servers and centrally manage them."
"Our customers are happy with the product’s functionality."
"The data protection functionality is the most valuable feature of this solution."
"The ROI is very good because of the speed of the backup."
"The solution has no limitations because it does backup for Linux and Windows."
"The ability to back up, restore, and do different types of testing for the preventative maintenance has really increased our importance to these clients because they see the value in how fast we can get them back up and running. We're saving them money in that way."
"The user interface is the most valuable. It gives us the ability to check everything. With more than 100 endpoints running that software, I like the ability to quickly check that everything is working correctly. That's one of the biggest selling points."
"For starters, this is one of few databases that allow us to backup MySQL databases, most others only support Microsoft SQL. This solution also has a very user-friendly interface accessed through a web browser. Additionally, backups can be easily configured through N-able Backup."
"One of the bigger features and advantages of the solution is that it is easy to integrate with my RMM which is also N-able."
"The solution has reduced backup times by an immeasurable amount. Its backups are incremental, so you are only backing up data changes based on the last 24 hours or so. If you are also maintaining the stored images, the restores are also only incremental, happening in minutes. Whereas, with a lot of the other solutions that we have looked at, each time it goes to refresh the restore, then it has to build a completely new image. That takes forever. This solution also improves recovery time."
"The monitoring makes it very easy to check whether a backup has gone bad."
"It's extremely important that Cove provides cloud-based data protection with backup, disaster recovery, and archiving. That is a necessity for my insurance. As an IT company, my insurance would cost more if my backups were not offsite and off-network."
"The product is simple to use and manage. The customers have access to verify the backups."
"Licensing can be quite difficult."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those."
"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."
"Backups are very slow and time consuming."
"The solution can improve by allowing older versions to support the latest version of the OS."
"The support could be more knowledgeable and faster."
"They could work on their marketing approach. I don't see many people leveraging it."
"One area I don't like has to do with the agent that goes on the system... if a system stays offline for some length of time, say for a week or so, I may have to go back in and reinstall the agent to get it back in business. I don't know what's causing that."
"A disaster recovery console would be an improvement for the product."
"The recovery side, the restore side, could be a little more optimized."
"For the MSP side, they could have more of a "security user" that can go in and only see certain clients. If you give somebody access as a technician, they can see all the clients."
"Integration with a hybrid cloud is something that I found complicated."
"We don't use the solution’s automated recovery testing because SolarWinds made me cross. When they released it, I went, "Oh, well, that's quite good." Because if you use the system, then it supposedly spins up, and on the portal, it gives you a screenshot of the booted device. So, I phoned up, and I said, "Oh, that's really quite cool. How much is that?" They said, "No, no, no. It's all included in your license." I went, "Okay then," and went and deployed it on about half the fleet. One of the options that our customers have is they can pay us a small amount every month for us to test the recovery just to prove that it's viable, and I thought, "Well, this will do that for us. Nice." Then, in the next invoice, we got a charge for it. While It was not a huge amount, I took offense at the fact that we were told that it would be a no extra cost option that was part of our license, but it turns out that it's chargeable. Therefore, we haven't used it since."
"A feature I'd like to see would be a more customizable admin console."
"For small amounts of data, recovery is easy, but when it's large amounts of data, it takes forever. So, if they can have a service where they put our data on a hard drive and ship it to us as fast as possible, it would be great. Even if there's a fee associated with it, it's fine."
Arcserve UDP is ranked 18th in Backup and Recovery with 41 reviews while N-able Cove Data Protection is ranked 7th in Backup and Recovery with 20 reviews. Arcserve UDP is rated 7.6, while N-able Cove Data Protection is rated 9.2. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of N-able Cove Data Protection writes "Provides feature flexibility and modularity for our customers". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain), Veritas Backup Exec and Rubrik, whereas N-able Cove Data Protection is most compared with Acronis Cyber Protect, Veeam Backup & Replication, Veeam Backup for Microsoft 365, Azure Backup and MSP360 Backup. See our Arcserve UDP vs. N-able Cove Data Protection report.
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