We performed a comparison between ArcSight Logger and Mezmo based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the search capability, which is simple to use."
"It's a robust, mature product and you can do some really complex operations and analytics."
"The machine learning is a good feature."
"In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer."
"The log digestion features from threat intelligence platforms like Recorded Future or Talos are valuable."
"Our return on investment for implementing ArcSight Logger over the past 12 months has been positive."
"ArcSight provides the basic information that we want."
"I am impressed with the product's ability to pick up logs. It also has UEBA which has reduced the time to take charge of the events."
"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"LogDNA consolidates all logs into one place, which is super valuable."
"You have limited reporting capabilities and I wouldn't choose ArcSight Logger for this purpose."
"I would like to see better scheduling in the next release of this solution."
"The integration with other systems could be improved."
"The product's connectors should work better and the user manuals need an update."
"The console in older versions is not user-friendly."
"It would be better if the product is cheaper."
"The solution must provide readymade connectors for different applications."
"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"No ability to encapsulate a query or a filter, and communicate or share that among the team."
Earn 20 points
ArcSight Logger is ranked 28th in Log Management with 31 reviews while Mezmo is ranked 53rd in Log Management. ArcSight Logger is rated 7.8, while Mezmo is rated 9.0. The top reviewer of ArcSight Logger writes "A scalable and stable solution that enables users to see all the event logs in one place". On the other hand, the top reviewer of Mezmo writes "Has vastly increased our ability to reach SLA targets consistently". ArcSight Logger is most compared with Splunk Enterprise Security, IBM Security QRadar, Elastic Security, Wazuh and LogRhythm SIEM, whereas Mezmo is most compared with Cribl Stream and Datadog. See our ArcSight Logger vs. Mezmo report.
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