We performed a comparison between ArcSight Logger and LogRhythm SIEM based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console."
"We haven't had any crashes or bugs. It is stable."
"The technical support team is good...It is a scalable solution."
"The most valuable feature is the search capability, which is simple to use."
"The machine learning is a good feature."
"It's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data."
"The ESM use cases are the most valuable. It enables us to use the big data collection inside our company. We are able to create use cases for whatever it suits and I find that the most interesting part of any SIEM solution."
"We check a lot of logs in ArcSight Logger because we're running a massive database platform."
"I would rate the product a ten out of ten. The solution is very user-friendly and straightforward. The tool's report customization is interesting."
"Their customer support is friendly and willing to help."
"Technical support has always been helpful."
"The PCI compliance pieces that help us produce reports for our external auditor, and their support."
"LogRhythm NextGen SIEM is customizable, simple to manage, and there are many features. The solution does not require an expert to be able to use it, anyone can use it."
"It gives us insight into our entire installation, where we are multiple sites, going as far as the East Coast to the Central West Coast."
"LogRhythm NextGen SIEM covers all our primary security analysis needs. It makes it easier for us to analyze threats and improves our response times. It's a versatile platform that performs queries fast compared to other SIEM solutions."
"LogRhythm's GUI is easy to explore. We also like other features, such as its integration with other security solutions, log correlation, and the deployment of use cases."
"We find that the search and access functionality is quite slow."
"The integration with other systems could be improved."
"The product's connectors should work better and the user manuals need an update."
"You have limited reporting capabilities and I wouldn't choose ArcSight Logger for this purpose."
"The solution must provide readymade connectors for different applications."
"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."
"The next release should have AI capabilities."
"Using the ArcSight Logger dashboard is not particularly intuitive or efficient, so it is important to be trained in its use."
"The software needs to work on its pricing."
"I have probably submitted half a dozen log parser requests, and I keep finding more stuff that we need to keep an eye on that doesn't have a definition in LogRhythm."
"I would like to see more integration with more products that are out there within the same security field."
"We had a little bit of difficulty implementing a disaster recovery situation because it was leveraging only Microsoft native DNS and it wouldn't work with our Infoblox DNS deployment that we use in our environment. They've been working on that behind the scenes."
"The installation was a bit complex because we are running a virtual infrastructure."
"Only area I can think of to improve on is the proof reading and using the guides before releasing them. Out the the 20+ guides I used one had issues with wrong information in it."
"Stability has probably been one area where Health Checks have not been great with the product. We have been told that they are going to improve Health Checks on product, though we do struggle with them on a daily basis."
"We've had issues with scaling and local support."
ArcSight Logger is ranked 28th in Log Management with 31 reviews while LogRhythm SIEM is ranked 7th in Log Management with 166 reviews. ArcSight Logger is rated 7.8, while LogRhythm SIEM is rated 8.4. The top reviewer of ArcSight Logger writes "A scalable and stable solution that enables users to see all the event logs in one place". On the other hand, the top reviewer of LogRhythm SIEM writes "The solution reduced our investigation time from days to hours and assists in managing our workflows". ArcSight Logger is most compared with Splunk Enterprise Security, IBM Security QRadar, Elastic Security, Wazuh and VMware Aria Operations for Logs, whereas LogRhythm SIEM is most compared with IBM Security QRadar, Splunk Enterprise Security, Microsoft Sentinel, Wazuh and LogRhythm Axon. See our ArcSight Logger vs. LogRhythm SIEM report.
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