We performed a comparison between ArcSight Logger and Logz.io based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution provides information about the risk factors."
"It's an efficient solution."
"We haven't had any crashes or bugs. It is stable."
"The most valuable feature is the search capability, which is simple to use."
"ArcSight's robustness is its most valuable feature."
"The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console."
"In our country we are a little bit private in terms of solutions, so we are just starting to use the basic data capture. Now some users can start to use additional features that come with Micro Focus ArcSight like user behavior analytics for investigating."
"ArcSight provides the basic information that we want."
"It is massively useful and great for testing. We can just go, find logs, and attach them easily. It has a very quick lookup. Whereas, before we would have to go, dig around, and find the server that the logs were connected to, then go to the server, download the log, and attach it. Now, we can just go straight to this solution, type in the log ID and server ID, and obtain the information that we want."
"We use the product for log collection and monitoring."
"We use the tool to track the dev and production environment."
"The other nice thing about Logz.io is their team. When it comes to onboarding, their support is incredibly proactive. They bring the brand experience from a customer services perspective because their team is always there to help you refine filters and tweak dashboards. That is really a useful thing to have. Their engagement is really supportive."
"InsightOne is the main reason why we use LogMeIn. This is mostly because of log data that we are pushing tools and logs in general."
"The tool is simple to setup where it is just plug and play. The tool is reliable and we never had any performance issues."
"The query mechanism for response codes and application health is valuable."
"The visualizations in Kibana are the most valuable feature. It's much more convenient to have a visualization of logs. We can see status really clearly and very fast, with just a couple of clicks."
"We find that the search and access functionality is quite slow."
"The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved."
"The product's connectors should work better and the user manuals need an update."
"In the next release, I want to see more intelligence."
"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."
"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"We have had problems with archiving."
"I would like them to improve how they manage releases. Some of our integrations integrate specifically with set versions. Logz.io occasionally releases an update that might break that integration. On one occasion, we found out a little bit too late, then we had to roll it back."
"The product needs improvement from a filtering perspective."
"Capacity planning could be a little bit of a struggle."
"The price can be cheaper and they should have better monitoring."
"I would like granularity on alerting so we can get tentative alerts and major alerts, then break it down between the two."
"When it comes to reducing our troubleshooting time, it depends. When there are no bugs in Logz.io, it reduces troubleshooting by 5 to 10 percent. When there are bugs, it increases our troubleshooting time by 200 percent or more."
"The solution needs to expand its access control and make it accessible through API."
"The solution needs to improve its data retention. It should be greater than seven days. The product needs to improve its documentation as well."
ArcSight Logger is ranked 28th in Log Management with 30 reviews while Logz.io is ranked 24th in Log Management with 8 reviews. ArcSight Logger is rated 7.8, while Logz.io is rated 8.2. The top reviewer of ArcSight Logger writes "A scalable and stable solution that enables users to see all the event logs in one place". On the other hand, the top reviewer of Logz.io writes "The solution is a consistent logging platform that provides excellent query mechanisms". ArcSight Logger is most compared with Splunk Enterprise Security, IBM Security QRadar, Elastic Security, Wazuh and LogRhythm SIEM, whereas Logz.io is most compared with Datadog, Wazuh, Coralogix, Microsoft Sentinel and Splunk Enterprise Security. See our ArcSight Logger vs. Logz.io report.
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