Compare ArcSight Logger vs. Sumo Logic
ArcSight Logger is ranked 8th in Log Management with 8 reviews while Sumo Logic is ranked 6th in Log Management with 10 reviews. ArcSight Logger is rated 8.4, while Sumo Logic is rated 8.6. The top reviewer of ArcSight Logger writes "Passes compliance thresholds and standard requirements and has good performance ". On the other hand, the top reviewer of Sumo Logic writes "The dashboards are great. We use them for monitoring certain events". ArcSight Logger is most compared with ELK Logstash, Splunk and Graylog, whereas Sumo Logic is most compared with LogRhythm NextGen SIEM, Splunk and Datadog. See our ArcSight Logger vs. Sumo Logic report.
Most Helpful Review | |||
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 Find out what your peers are saying about ArcSight Logger vs. Sumo Logic and other solutions. Updated: January 2020. 399,757 professionals have used our research since 2012. | |||
Quotes From Members
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros | |
It's a robust, mature product and you can do some really complex operations and analytics. In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer. It's an efficient solution. We haven't had any crashes or bugs. It is stable. The ability to customize the solution in great detail is its most valuable features. We can customize the use cases and also have the ability to do scripting. We can personalize our dashboard as well. The scalability the solution offers is quite impressive. The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console. In our country we are a little bit private in terms of solutions, so we are just starting to use the basic data capture. Now some users can start to use additional features that come with Micro Focus ArcSight like user behavior analytics for investigating. The ESM use cases are the most valuable. It enables us to use the big data collection inside our company. We are able to create use cases for whatever it suits and I find that the most interesting part of any SIEM solution. | We are able to diagnose problems before our customers. It helps a lot because we can troubleshoot issues pretty easily. We have used it many times to find a root cause of a live issue, then fix the problem in the applications. Support has been excellent. Sumo Logic's support staff is really good, both their account management staff and direct support. It provides easy visibility. I also like the shareable queries because we share a lot across groups. For many of our services, we use Sumo Logic to track errors and send notifications to our Slack channel, if there are issues. Then, we have our support people monitoring this, and they can react quickly. Scalability has been good for our needs. We haven't run into any scaling issues in regards to size so far. I have no concerns about the stability of the product. I feel it handles the stress we put on it very well. |
Cons | |
You have limited reporting capabilities and I wouldn't choose ArcSight Logger for this purpose. I would rate the technical support only 5 out of 10. The technical support is not satisfactory. The console in older versions is not user-friendly. In the next release, I want to see more intelligence. The solution should make it possible to integrate network analysis features. I would like to see better scheduling in the next release of this solution. I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this. The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved. | There are some API gaps that are missing. We would like to have some type of predefined setup for the logs, making the setup easier by default. We would like the ability to drill down into a dashboard and get into deeper levels. There needs to be improvement on imported data which can be used within Sumo Logic to do more advanced queries. I would like better UI-driven functionality to create alerts and reports. Now, we have to understand the syntax, so it is a little difficult for someone to pick it up without using the manuals. If there was more of a graphical user interface, it would be beneficial. It would be nice to have an improved ability to scroll through logs within a time frame. Right now, we can search for specific errors. However, if we want to look for "before and after" within a specific time frame, it's not easy using the tool. This would be an improvement. It took a bit of trial and error to get it set up correctly based on everything we had to do. In the end, we had to send everything over HTTP, which was sort of a stop-gap. If you want to up your subscription through the AWS Marketplace, it can be difficult. You can't just go back to the AWS Marketplace, and say, "I want a bigger one now." You have to contact the sales team, then they do it on the back-end. This could definitely be improved. |
Pricing and Cost Advice | |
ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition. | The AWS Marketplace pricing is borderline. Every annual renewal, we always contemplate if we are getting what we think we could out of it or could we do it cheaper with some other product. The pricing is a little high, but for the features that we receive from Sumo Logic, it suits the price. For some small organizations, the price might be a little high. I don't pay the bill. I've heard the AWS Marketplace pricing is high, but I like the value. Pricing has been cheaper than some of the competing tools, like Splunk. If we went to ELK Stack, which is open source, it would have been less costly, but it would have required more development from our side. The only limit to the scalability of the product for us is how much we are willing to pay. The price scaling comes in a bit expensive. Purchasing the solution through the AWS Marketplace is very easy. |
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Ranking  | |
Views 2,415 Comparisons 1,910 Reviews 6 Average Words per Review 506 Avg. Rating 8.8 | Views 3,828 Comparisons 2,785 Reviews 10 Average Words per Review 434 Avg. Rating 8.6 |
Top Comparisons | |
 Compared 43% of the time.  Compared 11% of the time.  Compared 11% of the time. |  Compared 12% of the time. Compared 11% of the time.  Compared 10% of the time. |
Also Known As | |
| Micro Focus Arcsight Logger, HPE Arcsight Logger | |
Learn | |
| Micro Focus | Sumo Logic |
Overview | |
| HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly. | Sumo Logic simplifies how you collect and analyze machine data so that you can gain deep visibility across your full application and infrastructure stack. With the Sumo Logic service, you can accelerate modern application delivery, monitor and troubleshoot in real time and improve your security and compliance posture. |
Offer | |
Learn more about ArcSight Logger | Learn more about Sumo Logic |
Sample Customers | |
| China Merchants Bank, Bank AlJazira, Banca Intesa | Ooyala, Webjet, Akamai, Kaiser Permanente, Alaska Airlines, Hotel Tonight, Dollar Shave Club, Interactive Intelligence, Restoration Hardware, RingCentral, WD-40, Zillow, Sage Software, Tunein Radio, Lookout, Infor, Houzz, Estee Lauder, Brightcove, Actelion, Anki, Elance, Voxer, Cytobank, Medicom Health Interactive, Task Rabbit, Zscaler, Thred Up, Netskope, Tobi, Infoblox, Imperva, Okta, Medallia, RelateIQ, Bazaar Voice, Blurb, Guidewire, Apigee, Swipely, Progress Software, Card Spring, Ubiquiti Networks, Pager Duty, McGraw Hill, Acquia, Limelight Networks, Blucora, Scripps Networks Interactive, Orange, Medidata, 3 Share |
Top Industries | |
Government25% Recruiting/Hr Firm13% Insurance Company13% Financial Services Firm13% | Software R&D Company39% Media Company11% Comms Service Provider9% Financial Services Firm9% |
Find out what your peers are saying about ArcSight Logger vs. Sumo Logic and other solutions. Updated: January 2020.
399,757 professionals have used our research since 2012.
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