Anonymous UserInformation Systems Coordinator at a insurance company
Anonymous UserSystem Network Administrator at a financial services firm
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Security protection is the best feature of this product."
"Whenever there is a major thing like Exchange vulnerabilities, it scans our Exchange server for indicators of compromise. It then alerts us and points exactly where we need to go to check for ourselves if it is normal or not."
"The Managed Detection and Response (MDR) feature was really good and most valuable. We were handling very sensitive data, and we needed a quick response in real-time, which eSentire provided. It was also cost-effective, and their SOC team was very responsive."
"It can sometimes take up to an hour to get notification of a problem and that's a long time."
"They focus on detecting administrator-level control compromises. Because they're focusing more on administrator-level compromise, they are less able to see if an individual user has been compromised. It is, admittedly, very difficult because they don't know what normal human behavior is. If a hacker compromises a human account and then acts just like the human, how are you ever going to notice, unless you have some inside knowledge of how the company works? For example, they overlook account lockouts on user accounts, whereas in our own alerting system, we do not. We review every account lockout, and if it is bad, we contact the person, whereas they think of that as noise because they're more focused on the administrator-level compromise."
"Its GUI can be a lot better."
"It was cost-effective and not very expensive. Licensing was on a yearly basis. There were no additional costs to the standard licensing fee."
To effectively combat cyber threats, the AWN CyberSOC service relies on a one-two punch of human expertise and machine intelligence. It’s not a product but a discipline, where dedicated Concierge Security teams tackle security matters using the full spectrum of defense mechanisms for prevention, detection, and response.
eSentire is the largest pure-play Managed Detection and Response (MDR) service provider, keeping organizations safe from constantly evolving cyber-attacks that technology alone cannot prevent. Its 24x7 Security Operations Center (SOC), staffed by elite security analysts, hunts, investigates, and responds in real-time to known and unknown threats before they become business disrupting events.
Arctic Wolf AWN CyberSOC is ranked 3rd in Managed Detection and Response (MDR) with 2 reviews while eSentire is ranked 10th in Managed Detection and Response (MDR) with 1 review. Arctic Wolf AWN CyberSOC is rated 8.0, while eSentire is rated 8.0. The top reviewer of Arctic Wolf AWN CyberSOC writes "Alerts and points exactly to where we need to go, gives good prescriptive guidance, and allows customization of alerts based on your requirements". On the other hand, the top reviewer of eSentire writes "Cost-effective, scalable, and provides good security and response in real-time". Arctic Wolf AWN CyberSOC is most compared with CrowdStrike Falcon Complete, Dell Secureworks, Rapid7 MDR, Alert Logic and SentinelOne Vigilance, whereas eSentire is most compared with FireEye Managed Defense, Dell Secureworks, Alert Logic, IntelliGO MDR and SentinelOne Vigilance.
See our list of best Managed Detection and Response (MDR) vendors.
We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.