We compared Avanan and Mimecast Email Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Avanan is highly praised for its customizability as well as its consistent advancements in artificial intelligence and machine learning. Mimecast Email Security is appreciated for its efficient archiving capabilities and effective protection against targeted threats. Its seamless integration with Microsoft 365 also earned high marks.
Room for Improvement: Avanan can enhance its alert clearance speed, decrease false positives, and improve scanning and backup options. Mimecast Email Security should focus on improving its administrative aspect, filtering capabilities, and ease of setup.
Service and Support: Avanan's customer service is consistently commended for its exceptional quality, efficiency, and expertise. Mimecast's customer service elicits varied opinions, with some customers expressing satisfaction with its responsiveness and effectiveness, while others perceive it as unsatisfactory.
Ease of Deployment: Users like Avanan's trouble-free setup and easy updates. Users had mixed experiences with Mimecast Email Security's setup. Some users found it fast and uncomplicated, while others found it moderately complex.
Pricing: Avanan offers affordable, transparent SaaS-based pricing. Users find it cost-effective, particularly for small and medium-sized enterprises. Mimecast Email Security is generally seen as costly, and some users struggle to justify the expense. It’s perceived as more expensive than competing solutions.
ROI: Avanan has consistently provided positive results by enhancing email network security and contributing to revenue growth. It is challenging to measure the return on investment for Mimecast Email Security.
Comparison Results: Avanan is praised for its ease of implementation, adaptability, and cost-effectiveness. Users say Avanan could improve by reducing false positives and providing better documentation. Mimecast is commended for its archiving and targeted threat protection capabilities. On the other hand, Mimecast faces challenges with its administrative aspect, filtering capabilities, and high pricing.
"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"Since we have started using the solution, there have been fewer compromises."
"The initial setup was easy."
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"It is simple to deploy this platform and interact with the set features."
"The integration with all our existing and new applications is great."
"I like Avanan's SmartDLP module. It's seamless, and the administrative overhead is low. We aren't a very sophisticated operation. We just want to reduce our exposure, so we find ThreatCloud helpful. Avanan's acquisition by Check Point was beneficial for them."
"The most valuable feature of Avanan is its Anti-Malware solution for Office 365, and box.com."
"Avanan is a stable software. My company hasn't faced any issues, bugs, or problems with the performance of Avanan."
"I highly recommend this solution to any prospective buyer."
"Email inspection has saved many employees from spam attacks and viruses from unauthorized sources."
"It can retract unsafe emails and remove them from the entire communication channel."
"The solution is pretty straightforward to use and easy to set up."
"Its administration console is very easy to use. The administration console is absolutely important because you interact with the platform through it."
"The setup was easy."
"URL inspection works pretty well."
"In the current environment that the world is in, everyone is trying to hack everyone else, so Project+ definitely helps a lot there."
"We like Mimecast's spam filtering. The email signature feature is also a big plus for our users."
"Due to our specialized use case, that HIPAA dictionary really comes in handy."
"The solution's performance is good."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"Configuration requires going to a lot of places rather than just accessing one tab."
"Microsoft Defender for Office 365 should be more proactive."
"The custom alerts have to improve a lot."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"The cost can be reviewed to enable SMEs to acquire it and enjoy great security features."
"They should come up with a mobile application so that it can be more flexible."
"In Avanan, the email channel is one of the channels where data leakage happens, and they need to consider it from a DLP perspective."
"The overall user interface is not attractive. It needs some improvement."
"Sometimes it seemed like the allow list wasn't working. I've created many allow list rules however, they still seem to be blocked; the same is true with the blocked list rules."
"The system response in a slow computing device affects performance when sending and receiving emails."
"Integration with various SaaS offerings, who are leading in the SaaS market."
"Familiarization with performance for new teams may take a long time."
"The attachment scanning feature doesn't work properly."
"I'd like to have better support from the product in the future."
"They should improve the cookies management feature."
"We have subscribed to an archival service, and yet, when we have to get our data out, we have to pay a fee to get our own data. They charge an extraction fee."
"The feature that should be included is to remove the block on the encrypted files."
"The solution's console interface was recently changed for the admins, but the previous one was much better because we could open tabs on it."
"The detection rates are an area for improvement."
"Lately, Mimecast's outbound mail servers have been regularly blocklisted by spam filters. That didn't happen a few years back, but it seems to be a more frequent problem these days. When a server is blocklisted, it means all of my outgoing mail ends up in the recipient's junk mail. That affects my reputation and business confidence."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Avanan is ranked 6th in Email Security with 21 reviews while Mimecast Email Security is ranked 5th in Secure Email Gateway (SEG) with 23 reviews. Avanan is rated 9.2, while Mimecast Email Security is rated 7.8. The top reviewer of Avanan writes "We've noticed a significant decline from people accidentally or intentionally clicking on things". On the other hand, the top reviewer of Mimecast Email Security writes "It gives clients peace of mind and helps them educate their users about threats". Avanan is most compared with Check Point Harmony Email & Collaboration, IRONSCALES, Perception Point Advanced Email Security, Abnormal Security and Fortinet FortiMail, whereas Mimecast Email Security is most compared with Microsoft Exchange Online Protection (EOP), Abnormal Security, Check Point Harmony Email & Collaboration, Cisco Secure Email and Cloudflare Area 1 Email Security. See our Avanan vs. Mimecast Email Security report.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.