We compared Veeam Backup for Microsoft 365 and AvePoint Cloud Backup based on our user's reviews in several parameters.
Veeam Backup for Microsoft 365 lacks feedback on valuable features, customer service, pricing, and ROI. AvePoint Cloud Backup, on the other hand, receives praise for customer support and positive outcomes, yet is lacking details on key features and pricing.
Features: The valuable features of Veeam Backup for Microsoft 365 were not mentioned in the reviews, while the most valuable features of AvePoint Cloud Backup were also not mentioned in the review answers.
Pricing and ROI: The setup cost for Veeam Backup for Microsoft 365 is not mentioned, whereas AvePoint Cloud Backup also has no information regarding its setup cost. Both products lack information on this parameter., Veeam Backup for Microsoft 365's ROI is unspecified, whereas AvePoint Cloud Backup service delivers positive outcomes with a significant return on investment.
Room for Improvement: Both Veeam Backup for Microsoft 365 and AvePoint Cloud Backup have no reviews available mentioning specific areas that need improvement, indicating a lack of data on their respective weaknesses.
Deployment and customer support: Based on the summaries provided, it is not possible to compare the user reviews regarding the duration required to establish a new tech solution between Veeam Backup for Microsoft 365 and AvePoint Cloud Backup., Veeam Backup for Microsoft 365 lacks sufficient data to evaluate its customer service and support. In contrast, AvePoint Cloud Backup is highly regarded and praised for its customer service and support.
The summary above is based on 35 interviews we conducted recently with Veeam Backup for Microsoft 365 and AvePoint Cloud Backup users. To access the review's full transcripts, download our report.
"The most valuable features are the email backup and the SharePoint backup."
"It is a very good and stable solution...With AvePoint's support, our experience has been exceptional"
"The initial setup is super easy."
"The recovery options in Microsoft 365 are not adequate and it does not help to recover data from the recycle bin that is older than 90 days. The solution has made us more efficient and helps to recover data that is older than 90 days."
"The product's initial setup phase was super easy."
"It is the only product in the market that offers platform backup."
"It is the best product in the market for Office 365 backup, and our customers are satisfied with it."
"The most promising feature of the product is data security policies, which make it simpler to include compliance processes."
"It’s amazing how the solution helps restore old data."
"I have used the technical support a few times and they've been reasonably helpful."
"The solution helps reduce our workload."
"The way it backs up personal files is great."
"The most valuable feature of Veeam Backup for Office 365 is the backups, we do not want to lose any files. Each one of the files is updated on a regular long-term basis and kept together in the Microsoft cloud-only."
"The most valuable feature of Veeam Backup for Office 365 is the WAN accelerator. This feature allows for large amounts of data from one location to another. If the bandwidth in the environment is slow it makes the transfer slow but the WAN accelerator feature helps speed the transfer."
"The tool is easy to use and straightforward regarding restoration and creating backups. It's user-friendly, providing results and sending alerts when something goes wrong."
"The solution is easy to use and stable and can be made to fit one's needs."
"The restoration could be faster."
"I would like to see improvements in the tool's initial seed. The initial seed of around 10 TB of SharePoint data took 45 days to complete."
"It would be beneficial to have a more optimal Google Backup for larger environments."
"For improvement, AvePoint can provide details on how the tool's backup scope works."
"The component in the product that can be improved revolves around the area where the tool should focus on providing more of a custom touch to the policies."
"Some customers choose other backup solutions because AvePoint is Office 365 and CRM backup system, but they have other backup needs for Azure and so on. Such customers often choose another backup solution instead of AvePoint."
"It is challenging for small or medium-sized businesses to purchase it."
"It is not a traditional restore process and it is somewhat limited in what we can do."
"This solution does provide the option to choose a different target of storage."
"You can't really edit. For example, if you have created a backup for a user, you can't drill down on a granular level during the backup. You have to back up the mailbox completely. That's it. It would be helpful if you could at least go inside the mailboxes to choose what you want."
"If clients are backing up onto tape, Veeam's newest versions don't really deal with that."
"Its price could be improved."
"The solution should provide more integration with Teams and SharePoint Online to perform other tasks."
"They could include WAN acceleration to compress the traffic to make things faster."
"The solution announced many features two years ago, and they still have not happened, so I would hope that the next release has these ready to go."
"If Veeam could offer backup as a service for data backup and recovery, that would be great. We'd like something like what Druva is offering at the moment."
More Veeam Backup for Microsoft 365 Pricing and Cost Advice →
AvePoint Cloud Backup is ranked 14th in Cloud Backup with 8 reviews while Veeam Backup for Microsoft 365 is ranked 6th in Cloud Backup with 57 reviews. AvePoint Cloud Backup is rated 8.8, while Veeam Backup for Microsoft 365 is rated 8.2. The top reviewer of AvePoint Cloud Backup writes "Focuses on not just backup but also on providing highly granular restore capabilities, ensuring that data can be restored at a very specific level rather than restoring entire environments". On the other hand, the top reviewer of Veeam Backup for Microsoft 365 writes "Useful instant backup and resort, reliable and responsive support". AvePoint Cloud Backup is most compared with Commvault Cloud, Rubrik, Acronis Cyber Protect, Veeam Backup & Replication and Druva inSync, whereas Veeam Backup for Microsoft 365 is most compared with Acronis Cyber Protect, Commvault Cloud, Cirrus Backup, Veeam Backup & Replication and N-able Cove Data Protection. See our AvePoint Cloud Backup vs. Veeam Backup for Microsoft 365 report.
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