Will KnudsenNetwork Engineer at Rosnet
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"This solution gives me the full insight without having to use other products, metrics, or reporting tools."
"It has significantly reduced the amount of manual work required to manage your backup operations. We're going from an on-prem to a non-on-prem, we're all doing nonsolutions. So we really can't compare it against anything else."
"It's taken our backup from being a full-time job to being when you need it, set it up. Our users could be empowered to access their own data backups. Which means we can alleviate a lot of the administration from the backup administrator."
"There's no impact on the endpoint. It runs in the background and it's something that you install and then forget about."
"The compression and deduplication are great for optimizing bandwidth and speed. I don't have to worry about it or think about it, and, because it's a SaaS solution, I don't have to worry about the storage size."
"In terms of the speed of backup, it operates seamlessly, so I'd rate it as excellent... with my daily use and workload, quite honestly I don't even notice when it backs up."
"Integration with Active Directory and the Azure platform make it a complete solution."
"It's very easy to set up the storage across all platforms. This allows us to be dynamic and change on-the-fly."
"The most valuable features are the email backup and the SharePoint backup."
"Veaam technical support, from my perspective, is one of the best technical support I've ever engaged with."
"I believe the solution is very scalable. We can continuously add mailboxes and sites."
"The solution is easy to use. It's very simple and clients find it very easy to find all objects and things they need with the Veeam Explorer."
"This is an easy-to-install easy-to-use solution for backing up Office 365 email."
"I have used the technical support a few times and they've been reasonably helpful."
"Veeam makes modular solutions, so you can install Veeam Backup for Office 365 and Veeam Backup and Replication in one single server. You can do an all in one installation, and roll it out."
"It is easy to use and easy to recover files."
"Backup and replication are the most valuable features."
"I would like to see some of the code execute a little bit better when I add new licenses and assign licenses to users. I'd like to see that information update a little quicker."
"The navigation of it needs improvement in terms of the UX. The product itself, it works as expected. It's all user experience and user interface improvements that could be made and it could be made a little more consumer-friendly."
"I would like to see more customizable reports. I have reports going right now, but the daily report, for example, shows something like 40 jobs that ran when there are just a few endpoints on there. I'd like to just know if the endpoint was successfully backed up, not how many times. More customizable reports would be nice to have."
"The setup was a little bit difficult for a non-IT person like me. My OneDrive is protected by multifactor authentication, and to get the backup to begin behind that multifactor authentication took a little bit of almost customized support, even though I was following the instructions and the videos. That process could have been easier."
"There is room for improvement in the Knowledge Base and error reporting. I would like to see best practices in the Knowledge Base, and have the ability to diagnose errors without contacting support."
"It is not a traditional restore process and it is somewhat limited in what we can do."
"They should improve the backup and restoration time."
"You can't really edit. For example, if you have created a backup for a user, you can't drill down on a granular level during the backup. You have to back up the mailbox completely. That's it. It would be helpful if you could at least go inside the mailboxes to choose what you want."
"The solution announced many features two years ago, and they still have not happened, so I would hope that the next release has these ready to go."
"While there really is nothing wrong with the product some small improvements in the interface could make it even easier to use."
"It would be a great improvement to be able to recover cover a VM straight to on-prem."
"The capacity storage is a challenge everywhere in the backup industry. The general feedback people are coming back to about this is that there is no deduplication based on it."
"Technical support could be improved."
"In the next release, it should have direct export to tape drive abilities and NDMP support."
"I looked at this at the beginning of the year and I don't remember what the prices were for all the other services, but I thought that Metallic's was fair. It was also highly rated, which was even more important than cost because I need a reliable, secure, backup method."
"I am not sure, but I believe that the cost is $7 USD per user."
"I think it's a fair price. It's around $36 per user, so I think it's a fair price for our customers."
"The pricing is middle-of-the-road compared with competing products."
"I'm not sure about the price, but I think it could be lower."
"The cost is a bit on the high side."
"It is not the cheapest solution in the market."
"The pricing model makes this solution more expensive than it needs to be."
"This is not a stand-alone product and requires a standard Veeam license for your organization in addition to the cost of the solution."
"We looked at a few cloud options. When we did the comparison, we found it to be a cost-effective solution, and it included everything."
Metallic is a division of Commvault that brings you powerful, enterprise-grade backup and recovery technology with simple cloud delivery. You’ll be up and running in as little as 15 minutes with no big upfront investment. Proven Commvault technology with built-in best practices means you’ll get fast, secure backups and speedy, granular restore to protect you against data loss. Metallic offers solutions for Office 365 backup & recovery, endpoint backup & recovery, as well as data protection for VMs, files, databases and cloud-native object storage. Whether you’re protecting 1 terabyte or 1,000, safeguard your data now and later with all the benefits of SaaS: from a simple free trial to hassle-free deployment.
A Service Level Agreement doesn’t cover it all. SLAs account for service disruptions, but good luck recovering lost, deleted, or corrupt content. AvePoint Cloud Backup makes the best of a worst-case scenario. Whether it’s user error, an outage, or a ransomware attack - we’ve got your back(up).
Veeam Backup for Microsoft Office 365 allows you to mitigate the risk of losing access to email data and helps to ensure data Availability to Office 365 users. This helps organizations comply with the policies, requirements and regulations due to long‑term archival, fully functional search and granular restore capabilities. Since it is integrated with Veeam Backup & Replication, the solution can be used to back up hybrid cloud environments and migrate mailbox data between Exchange Online and on‑premises Exchange organizations.
AvePoint Cloud Backup is ranked 18th in Cloud Backup with 1 review while Veeam Backup for Office 365 is ranked 6th in Cloud Backup with 18 reviews. AvePoint Cloud Backup is rated 9.0, while Veeam Backup for Office 365 is rated 8.0. The top reviewer of AvePoint Cloud Backup writes "User-friendly, knowledgeable technical support, and the email backup features work well". On the other hand, the top reviewer of Veeam Backup for Office 365 writes "Easy to back up company emails to the cloud and offers an easy ability to restore to the cloud". AvePoint Cloud Backup is most compared with Veeam Backup & Replication, Spanning SaaS Backup, CloudAlly, Druva inSync and Acronis Backup, whereas Veeam Backup for Office 365 is most compared with Dell EMC CloudBoost, Carbonite Server, Acronis Backup, NetApp Cloud Backup and Veeam Backup & Replication.
See our list of best Cloud Backup vendors.
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