Please share with the community what you think needs improvement with Veeam Backup for Office 365.
What are its weaknesses? What would you like to see changed in a future version?
The implementation of this solution needs to be improved. They add multiple features and new versions, which makes it very difficult to follow. They need more documentation, awareness, and assistance. In the next release, an additional feature would be to have the disaster recovery where the data could restore automatically.
In the next release, it should have direct export to tape drive abilities and NDMP support.
It needs to be able to integrate with other emailing systems, like Linux.
Technical support could be improved. I would like to see the management tool support faster recovery time.
It would be a great improvement to be able to recover cover a VM straight to on-prem.
A lot of people when looking for backups usually consider a lot of sites. With the Veeam Backup application, you can have really good compression and deduplication ratios. That means you can save lots of space on your backup storage. With Veeam for Office 365 for companies that require long-term retention, they often complain about the capacity storage it might take. There's no deduplication on that level. Basically, storage capacity can be required to be huge in some cases. But the good part is that exclusions can be made to save on the storage space. The general feedback I get from the market is that there is no deduplication. The capacity storage is a challenge everywhere in the backup industry. The general feedback people are coming back to us about is that there is no deduplication based on it. There is compression which uses the native Office 365 compression, but there is no deduplication feature just like in Veeam Backup application. I'm not sure technically if it's possible to deduplicate Office 365 dockets. However, I'd like to see native page support for Veeam Backup for Office 365 to be able to back up to the tapes. I'm at a company with long retention and I backup disk space storage, so it's going to cost me a fortune. Meanwhile, if I preserve a short term retention plan, like Backup, if I need to have backups for three years for example, then I'll need huge amounts of storage. Now storage can be expensive or it can be cheap. This base storage is useful for short time retention. For example, keep it for one month, and then you can archive it on tape for the rest of the year. So, this is not good in a situation where a company needs to restore from a long time retention, and tape is really inexpensive. I'd like to see Veeam Backup for Office 365 backup to tapes, support cloud object storage. Now, the new trend for archiving data is not just on tapes and data deduplication appliances. This is considered really old technology. Deduplication appliances are only fit for the enterprise customers but they can be expensive and save lots of data. So the only real need for it is in enterprise but some small companies would like to archive their data for a long time. They find financial challenges to do so. Nowadays, they look to this new cloud object storage with cloud providers like Azure Blob Storage, Amazon S3, or IBM. That can really be useful for archival. So, basically supporting archive tier storage for the Veeam Backup for Office 365. Archive tier storage, whether it be the deduplication appliances, cloud object storage, or tapes. But like I said, it's probably on the way. Veeam distributes new products as well. It's not as old as Office 365 for the market. When you look at Veeam Backup and Replication and how long they have come, it's probably on the way there. And there are programs to do all that I have mentioned if the client is also using Veeam Backup with Replication. You can basically install Veeam Backup for Office 365 with a VM and just back it up using the Veeam Backup with Replication, then you can get use out of the deduplication and archive to the cloud by a virtual machine. There are workarounds too. Although the Veeam Backup for Office 365 doesn't natively support all the things that I told you about, like archiving to tape, deduplication appliance, or cloud object storage, it can always be installed in a virtual machine and then that virtual machine can be backed up by Veeam Backup with Replication, which supports all of this. It's considered a workaround, not native support.
I think the program is very good as is and we get everything that we need from it, but everything can use improvement. For me, the only obvious part of the program that could use improvement would be in the interface. If it were possible to make it more user-friendly it would be even more simple to use, and I think they can do some improvement. The backup is okay and does what it is expected to do.
The solution announced many features two years ago, and they still have not happened, so I would hope that the next release has these ready to go.
You can't really edit. For example, if you have created a backup for a user, you can't drill down on a granular level during the backup. You have to back up the mailbox completely. It would be helpful if you could at least go inside the mailboxes to choose what you want. The same is true for SharePoint. For example, if I have Sharepoint with many other folders in it, if I want to remove one of the folders, I need to remove the site completely first. That's a bit hectic. I have to remove the site completely and then go ahead and then re-add it afterward without the photos I don't want. If you could just go ahead and edit these sites, that would be great. Granularity should be implemented in backup for both SharePoint and Mailboxes.
In the future I think that Veeam needs to support more easily, more databases and more services like SaaS services. They should improve the backup and restoration time.