We performed a comparison between AWS X-Ray and eG Enterprise based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution has made it easier for us to trace the problems that we have with our requests and to monitor the timing of each step in each request we do in our endpoints."
"AWS X-Ray is a strong solution and has a smooth integration process."
"It is a very scalable solution."
"The most promising feature of AWS X-Ray is that you can debug the issues through the proper logs. You can also get an analysis out of the logs for some use cases, though I have yet to try all the features of AWS X-Ray."
"AWS X-RAY identifies bottlenecks in terms of stability and performance and how long certain data lives in terms of response time and duration."
"The most important one is compliance. We're able to achieve our regulatory levels. We're able to achieve the security level that we need for the federal government."
"Enormous capability to monitor Citrix environments."
"Its ability to monitor failures and to restart a Windows service when it fails."
"The algorithm is the most valuable aspect of the solution."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"The GUI is nicer than all the other graphical interfaces out there."
"Single pane of glass to review status of the full environment."
"Like most Amazon products, the user interface, configuration, and tuning aren't the easiest. That's the biggest reason why people tend to go to products like TerraForm and Terragrunt. We use TerraForm and Terragrunt. So, for setting things up and interacting with X-Ray, it's definitely the user interface that can be better."
"The user interface is sometimes kind of confusing to understand. It's not very user-friendly."
"They can improve how traces are sent to other providers."
"What needs to be better in AWS X-Ray is the log filtering. Predefined filters could be helpful because the power of analytics comes from how you can filter the data. I also want to see more KPIs from AWS X-Ray."
"I do not have any notes in terms of improvements."
"If you have a small team, it's probably overkill."
"Dashboards are difficult to create, and not so useful."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"Back-end configuration is not easy to implement."
"The UI looks a little dated and could do with a refresh."
"Needs to improve the networking monitor capabilities."
"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
"In terms of sales or market perspective, they must invest in Latin America with professionals with a more marked presence."
"Their dashboards could use some improvement. The ability to customize them a bit more."
AWS X-Ray is ranked 13th in Application Performance Monitoring (APM) and Observability with 6 reviews while eG Enterprise is ranked 40th in Application Performance Monitoring (APM) and Observability with 21 reviews. AWS X-Ray is rated 8.0, while eG Enterprise is rated 8.2. The top reviewer of AWS X-Ray writes "Saves time, is relatively cheap, and helps find errors". On the other hand, the top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". AWS X-Ray is most compared with Datadog, Azure Monitor, New Relic, Sentry and Google Cloud's operations suite (formerly Stackdriver), whereas eG Enterprise is most compared with Grafana, ControlUp, Zabbix, Dynatrace and AppDynamics. See our AWS X-Ray vs. eG Enterprise report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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