We performed a comparison between BackupAssist and Carbonite Server based on real PeerSpot user reviews.
Find out what your peers are saying about Veeam Software, Zerto, Commvault and others in Backup and Recovery."I have found that the backups are usually very successful."
"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."
"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."
"Easy verification of things is the most valuable feature."
"Technical support handled all our issues quickly and effectively."
"The solution is a free engine to help work with the container."
"The solution is very stable."
"I find the BMR/image and the recovery pieces are valuable."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"The efficiency and convenience are excellent."
"It seems reliable and easy to use."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
"It stopped doing my backups after I did the last update on it."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"In the future I would like to see more support for Linux."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"In the next release I would like to see an improvement in the auto failover option."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"The stability has room for improvement."
"They do not yet have USB recovery but they are adding it in coming releases."
"The Hyper-V backup has room for improvement."
BackupAssist is ranked 26th in Backup and Recovery with 5 reviews while Carbonite Server is ranked 35th in Backup and Recovery with 7 reviews. BackupAssist is rated 8.8, while Carbonite Server is rated 8.2. The top reviewer of BackupAssist writes "Provides ransomware protection, does good reporting, and is close to perfect for our use case". On the other hand, the top reviewer of Carbonite Server writes "A simple, efficient, reliable product". BackupAssist is most compared with Veeam Backup & Replication and Acronis Cyber Protect, whereas Carbonite Server is most compared with Veeam Backup & Replication, Zerto, Oracle Data Guard, Azure Backup and Veeam Backup for Microsoft 365.
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