We performed a comparison between BeyondTrust Endpoint Privilege Management and CyberArk Privileged Access Manager based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."What I liked about this solution is that it can also integrate for tracking malicious use or sending analytics to a host that can process them. I don't know if CyberArk, Centrify, or Thycotic can do that. The analytics was something the client really wanted, and they already had BeyondTrust. It is very scalable. The agent on the workstation is very thin, and the processing power required on a server is nothing out of the ordinary. It is also very stable and easy to deploy."
"The implementation is quite easy because the documents are always online."
"It has some features that other products don't have yet, differentiation that sets it apart in the marketplace... Those features are a centralized dashboard and the ability to issue and revoke entitlements within minutes. That makes a difference."
"The privileged access and the application control are helpful in making sure we have good, robust challenge responses. Blacklisting with trusted application protection is also beneficial for us."
"The solution's least privilege enforcement has helped us ensure access is given to only the required people."
"Technical support is good."
"It is straightforward. It is a good technology, and it is made to do one single thing."
"I find the solution’s features like section management, password management, and analytics valuable."
"The product is for hardening access and making the organization more secure, therefore reducing chances of a breach."
"On the EBB user side, we were able to secure all the server root passwords and admin for Windows. This was a big win for us."
"It is a single tool that isolates possible kinds of malware. You get lateral movement blocking and auditing information, e.g., you know who is doing what. You are getting protections from the service as well as a useful environment. All your admins can easily go in and out of your company while accessing your servers in a secure way, even if they are working abroad."
"I'm no longer the product owner for PAM, but I can say that the most useful feature is the vault functionality, which keeps all your passwords secure in a digital vault."
"It is a central repository. Therefore, if someone needs to access a server, then they go through CyberArk PAM. It provides a secure way to do this and CyberArk PAM records everything. For example, if you are connecting to a Linux server, then once you get into the Linux server and if it is integrated with CyberArk, it will automatically start recording everything that is being done. In most banks, seeing the recordings is very useful. If there are any gaps or something has happened which shouldn't have happened, then we can check the logs and videos. So, it gives security, in a robust manner, to the organization."
"You can write different types of policies for custom business needs or any developer needs. If they need certain functions allocated, they can be customized easily."
"Ensures accounts are managed according to corporate policies."
"We have demoted a lot of domain admins and taken a lot of that away from people, giving it a shared account structure."
"There are three types of endpoints. If we need to use them in the solution, then we need to purchase the licenses separately. The tool needs to improve its licensing."
"There is room for improvement in having the solution align more with standards. We're always shoehorning the product into the standards. It's not that it doesn't work for standards, it does. But Quick Start Policies are pretty close to what we need. The vendor needs to keep looking at GDPR, 27001, and 27701. That's why our clients buy the product."
"It should support XWindows Remote Desktop Access protocol for Linux/Unix."
"Reporting analytics is one of the areas that can be improved. It is a new cloud-based solution. So, many more specific reports can come out natively. Currently, we get all the events, and we put them in plug-ins. From there, we generate our own design of reports. If there is a much more solid or robust reporting analytics framework within the product itself, it would be helpful."
"It only has limited support for Mac."
"They need to come up with better integrative options which should be customer-centric."
"How the accounts are presented in the solution's UI can be improved."
"The deployment process should be clarified or made simpler. It would be helpful if the solution had in-app tutorials for users to look at as they progress through the system. Sometimes we get lost and need to go back to check what exactly the function was. There should be small hints around major key functions. It would go a long way in speeding up the deployment process."
"It's a big program. To scale excessively, locally, on an on-prem application, takes a lot of servers."
"The support services could act faster when people reach out to resolve issues."
"It needs better documentation with more examples for the configuration files and API/REST integration"
"There is a bit of a learning curve, but it's a pretty complex solution."
"As they grow, the technical support is having growing pains. One of the things is just being able to get somebody on the phone sometimes."
"I'm not a fan of technical support with CyberArk. It's like jumping through red tape and hoops. Quite frankly, it's almost like when you call CyberArk you get the Help Desk or the level-one. I'm a level-one. I got the CCD, I know how to do the initial troubleshooting. When I call CyberArk it's because I can't figure the problem out. So I need a level-two, three, four. I don't need you to tell me, "Hey, open a ticket and then give me logs.""
"There is room for improvement in the pricing model."
"Some of the additional features that we are looking at are in the Conjur product. I am specifically discussing key management, API Keys, and things for connecting applications in the CI/CD pipelines."
More BeyondTrust Endpoint Privilege Management Pricing and Cost Advice →
More CyberArk Privileged Access Manager Pricing and Cost Advice →
BeyondTrust Endpoint Privilege Management is ranked 4th in Privileged Access Management (PAM) with 27 reviews while CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 142 reviews. BeyondTrust Endpoint Privilege Management is rated 8.0, while CyberArk Privileged Access Manager is rated 8.8. The top reviewer of BeyondTrust Endpoint Privilege Management writes "Admin rights can be granted and revoked within minutes and that is what everything comes down to, for us". On the other hand, the top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". BeyondTrust Endpoint Privilege Management is most compared with CyberArk Endpoint Privilege Manager, Cisco ISE (Identity Services Engine), Delinea Secret Server, ARCON Privileged Access Management and Microsoft Defender for Endpoint, whereas CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard. See our BeyondTrust Endpoint Privilege Management vs. CyberArk Privileged Access Manager report.
See our list of best Privileged Access Management (PAM) vendors.
We monitor all Privileged Access Management (PAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.