BrunoMassoutierHead of Communications at Stadt Winterthur
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The most valuable feature is that this solution can be implemented regardless of the operating system."
"Its security, simplicity, and ease of deployment and maintenance are the most valuable. It is FIPS compliant, so it goes through severe penetration testing every one year or two years. They have to maintain this compliance. It is very safe. Customers have been using it in the last eight years because of the simplicity of getting it deployed quickly. Most of the people using the solution had been hacked already, so they needed it quickly. As compared to the other solutions in the market, it can be turned on in production very quickly. You don't really need to have a server. It can be deployed very rapidly on VMware or Hyper-V, and you don't need to do an installation. It is a kind of an all-included package that you just deploy in a VM environment. It is basically a VM that is specifically built for a customer. The way the PRA data solutions work is that you need to build them for each customer because of being hard-coded with their SSL certificate, their web page name, and all that."
"The scalability is excellent."
"The most valuable feature is the automatic software upgrades because they take place on only three or four servers, rather than on 50 or 60 machines."
"XenApp is a fast, secure and reliable solution for remote connections that is completely different than and superior to older Windows solutions."
"Stable product with straightforward setup."
"This is a very stable solution which you can feel confident using."
"You can connect to any printer, and from anywhere you can print documents using a compressed channel. It is easy and the bandwidth is very low."
"I found the ease of deployment, scalability, and security to be to our benefit when supplying virtual applications to our clients."
"The user experience when using the solution's technology remotely is definitely superior to our VPN and/or Windows Remote Desktop. It's a much better user experience for those folks."
"We've been able to scale the environment quite nicely by using the Citrix Remote PC. I can't say enough about that. And because that relies on utilizing your existing hardware resources, and making those available as a part of your Citrix farm — with a second level of authentication and security pieces around it — we added some 4,000 workstations without an additional overhead or cost."
"Changing your password should be simplified, and there should not be a charge for it."
"It would be very nice if it has an enterprise vault. Currently, it can interact with Password Safe, which is a separate solution and equivalent to Thycotic Secret Server. Instead of having Password Safe as a separate entity, they should combine it with BeyondTrust Privileged Remote Access. They have done it in some way, but it is not an enterprise tech solution."
"They could probably integrate a wizard or something like that to add a new use case. It could be something that makes it easier to add a new use case."
"We would like to be able to provide VDI, a full desktop, to each of our users."
"Pricing can be lower and roaming profiles need to be fixed to work consistently."
"For us, pricing is the most important feature to improve."
"The product should expand its capabilities for integrating with other environments."
"Citrix has to support all of the hypervisors including KVM and OpenStack KVM."
"There are a lot of shortfalls with supporting printing over XenApp."
"There is room for improvement on the hypervisor side, providing better integration between the hypervisor and the product line. I suspect that they haven't put the work into that because of the move to the cloud. They want everything to be cloud-hosted. But for folks like us, who will always be a hybrid model, that's of some concern."
"The product advances really fast. For some customers, we need better backwards compatibility."
"A perpetual enterprise license costs approximately $300 USD."
"The Citrix licensing scheme is really straightforward and simple. It doesn't have hidden costs. You get what you pay for. It is easy to understand what is on the product, so it's simple to get a clear idea of how much it costs. Licensing is not an issue."
"Based not only on the cost of Citrix, but additional costs like firewalls, IPS, and other solutions, the total cost of switching users from using normal laptops with VPNs to connection via Citrix were so huge that the CEO of our company decided to postpone the deployment process."
"The licensing, in general, is expensive. A lot of customers battle to pay the amount. It's very difficult to ensure that your solution provides the business value that the customer is after."
"The cost of the Citrix software reflects what I would expect a product of that nature, in that market, to be. Understanding the licensing is quite a bit more complicated, because one of the things about Citrix is that you can buy licensing at different levels... Yet I still like the idea because it means that if all you need is a basic load balancing solution, then you don't need to buy an advanced or premium license."
"Citrix is a mid-range cost solution compared to some others out there."
"In terms of pricing with the Citrix Virtual Apps and Desktops, I think it has gotten better over the years. Citrix has found more dynamic ways to be able to revive licensing models that fit many different scenarios that organizations have. We have been able to evolve our own licensing over the years to accommodate our situations between concurrent versus user device licenses. Now, when we move into the Citrix Workspace realm, we definitely have some awesome options there."
"If you look at cost, then you must look at the number of users that you are covering. If you are only using it for some users, then it is very expensive. However, if you have a massive amount of users, then it begins to be interesting to use Citrix. Because once you are managing thousands of servers with one guy, your maintenance costs decrease per user."
BeyondTrust Privileged Remote Access (formerly Bomgar Privileged Access) lets you secure, manage, and audit vendor and internal remote privileged access without a VPN.
Privileged Remote Access provides visibility and control over third-party vendor access, as well as internal remote access, enabling your organization to extend access to important assets, but without compromising security.
- Privileged Access Control: Enforce least privilege by giving users the right level of access.
- Monitor Sessions: Control and monitor sessions using standard protocols for RDP, VNC, HTTP/S, and SSH connections.
- Reduce the Attack Surface: Reduce attacks by consolidating the tracking, approval, and auditing of privileged accounts in one place and by creating a single access pathway.
- Integrate with Password Management: Inject credentials directly into servers and systems with just one click, so users never need to know or see plain text credentials.
- Mobile & Web Consoles: Use mobile apps or web-based consoles anytime, anywhere.
- Audit & Compliance: Create audit trails, session forensics, and other reporting features by capturing detailed session data in real-time or post- session review, and provide attestation reports to prove compliance.
Citrix Virtual Apps and Desktops provide granular access control, advanced system monitoring and an inherently secure architecture by providing remote access to Windows and Linux apps and desktops secured in the datacenter. Citrix Virtual Apps and Desktops enable IT to deliver on-demand apps and desktops to any device.
BeyondTrust Privileged Remote Access is ranked 13th in Remote Access with 3 reviews while Citrix Virtual Apps and Desktops is ranked 2nd in Remote Access with 20 reviews. BeyondTrust Privileged Remote Access is rated 9.0, while Citrix Virtual Apps and Desktops is rated 8.4. The top reviewer of BeyondTrust Privileged Remote Access writes "Great integration capabilities with excellent support and very good ROI". On the other hand, the top reviewer of Citrix Virtual Apps and Desktops writes "Allows the end user device flexibility when remotely accessing my organization's resources". BeyondTrust Privileged Remote Access is most compared with WALLIX Bastion, BeyondTrust Remote Support, CyberArk Privileged Access Manager, Thycotic Secret Server and BeyondTrust Endpoint Privilege Management, whereas Citrix Virtual Apps and Desktops is most compared with VMware Horizon View, Amazon Appstream, Citrix Workspace, Microsoft Remote Desktop Services and TeamViewer. See our BeyondTrust Privileged Remote Access vs. Citrix Virtual Apps and Desktops report.
See our list of best Remote Access vendors.
We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.