We performed a comparison between Bitdefender GravityZone EDR and CylanceOPTICS based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Ability to get forensics details and also memory exfiltration."
"NGAV and EDR features are outstanding."
"Fortinet is very user-friendly for customers."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"It is stable and scalable."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"I like that you can manage all the time and you can uninstall and install everything via the web console."
"We have clients who are also migrating from other anti-virus solutions to GravityZone because of the ease of use, ease of installation and the fact that it can be deployed in the cloud and the same software; you can actually install on other server or workstation. It automatically knows what it's protecting."
"The product is stable. It has a small footprint, but it does a lot of heavy lifting."
"GravityZone can be controlled from the cloud."
"It is a very stable solution."
"The most valuable features are the solution's thorough detection and ease of use."
"Sandbox Analyzer, HyperDetect, and EDR are valuable to our customers."
"What I have found to be valuable is after every new release of the solution there are more features. At the time that we bought Bitdefender GravityZone, it was their top solution. We went from their Enterprise version to Elite, Elite HD, Ultra, and now there is an Ultra Plus available."
"The most valuable feature is the ability to respond to zero-day and unknown threats."
"The solution has a high level of trust in the industry."
"CylanceOPTICS is easy to use."
"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."
"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."
"CylanceOPTICS is pretty stable."
"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"Making the portal mobile friendly would be helpful when I am out of office."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The SIEM could be improved."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The pricing should be improved. The user interface has been improved on a yearly basis. The key issue is that they need to look at their pricing."
"Application Control should be available on the cloud."
"There's room for improvement in terms of protection. That's my primary concern."
"For many, the problems come mostly when they start tweaking or short-cutting - particularly for patch management."
"They were working on the encryption management for laptops, and if they complete it then it would be helpful."
"They need to improve their encryption capabilities."
"The cryptosystem could be improved a bit."
"Bitfender could improve their modules on the server. For example, Bitdefender doesn't have content filters or firewall modules on the server. It would be great if it had a networking module and a content filter module at the workstations."
"Too many false positives are reported."
"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
"The detection component is something that they have to work on."
"Our customers would like to see more automation with respect to how threats are handled once they have been detected."
"The reporting is very weak and not very good at all."
"The product's technical support is slow."
"One minor issue that somebody mentioned was that they didn't like their management console."
"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."
Bitdefender GravityZone EDR is ranked 15th in Endpoint Detection and Response (EDR) with 54 reviews while CylanceOPTICS is ranked 32nd in Endpoint Detection and Response (EDR) with 10 reviews. Bitdefender GravityZone EDR is rated 8.6, while CylanceOPTICS is rated 7.6. The top reviewer of Bitdefender GravityZone EDR writes "High-quality threat intelligence, including encryption and mobile device protection". On the other hand, the top reviewer of CylanceOPTICS writes "Enables the isolation and inoculation of infected machines, offering a practical solution for dealing with threats and preventing their spread within the environment". Bitdefender GravityZone EDR is most compared with Microsoft Defender for Endpoint, SentinelOne Singularity Complete, CrowdStrike Falcon, Intercept X Endpoint and Check Point Harmony Endpoint, whereas CylanceOPTICS is most compared with Microsoft Defender for Endpoint. See our Bitdefender GravityZone EDR vs. CylanceOPTICS report.
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