We performed a comparison between Bitrix24 and Odoo based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."
"It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."
"Collaboration and CRM are the most valuable features of Bitrix24."
"The data interpretation feature in Bitrix24 is good."
"Bitrix24 is ideal for creating a CRM platform. It can integrate some third-party solutions, and it's highly flexible."
"It's a very easy-to-use product."
"Offers, a free version."
"We use many of this solution's features for communication and for process automation. It offers more functionality than a regular CRM."
"The most valuable feature of Odoo is the fingerprint feature."
"The most valuable feature of Odoo is its payroll localization."
"Odoo operates on a subscription-based model, ensuring access to the most up-to-date version at all times."
"With Odoo, being open source is advantageous because we have access to the source code for whatever we develop. This gives us the flexibility to make additions, deletions, or modifications according to our needs without any restrictions. There are no predefined formats that limit our customization options."
"Odoo is a cost-effective tool for performing core ERP functions, such as inventory management. It's also good for manufacturing use cases."
"What I appreciate most about this solution is its ease of customization compared to other products. Odoo is straightforward and simpler to customize. Additionally, it offers stability by decentralizing the entire ERP with multiple products, making management and support more efficient. Moreover, the availability of talent in India is a key advantage, as the salaries for Odoo professionals are relatively lower than SAP or Oracle ERP professionals. This makes it easier for us to find suitable talent for projects seamlessly."
"We find manufacturing and stock quite useful, as well as the CRM to be the most valuable features."
"I find the financial module, along with the integrations of projects and the HR human resource module, to be the most valuable aspects of Odoo."
"The stability could be improved."
"The solution's open channel and contact center could be improved."
"The user interface could be improved or simplified. When you log in and see so many functions, it's a little overwhelming."
"Bitrix24’s interface needs to be improved."
"The solution’s performance could be made faster."
"We didn't have the ability to customize the solution."
"It's a team management tool, but the way the tasks are assigned and the way you are able to control them are lacking when compared to Asana or monday.com. The latter tools are a lot more adaptable to team management. Thus, better features to control the team are needed in Bitrix24."
"The support provided by Bitrix24 is an area with shortcomings that needs improvement."
"The most valuable feature of Odoo is the fingerprint feature."
"It's too early to make a definitive statement about Odoo as we are currently in the implementation stages. Once the implementation is complete and the system is up and running, we'll be able to provide feedback on its effectiveness and suitability for our needs. The implementation is very straightforward, and the system is easy to operate, similar to working with a spreadsheet. If there's one thing that could significantly enhance the system, it would be incorporating more AI capabilities."
"The user interface is not the best."
"Odoo could improve its newsletters and social media campaign features, which currently feel a bit weak."
"The price of the solution could be reduced to improve the overall offering."
"It has been difficult to adapt to continuous changes, you have to understand what is new and what is changing in less than twelve months. You can take advantage of the new features, but you have to research them to be able to implement them."
"The customization and technical support are not great."
"Odoo provides their apps on mobile, but it is not good enough, especially for my clients."
Bitrix24 is ranked 11th in CRM with 18 reviews while Odoo is ranked 10th in CRM with 30 reviews. Bitrix24 is rated 7.4, while Odoo is rated 8.0. The top reviewer of Bitrix24 writes "A project management tool that offers great scalability and stability ". On the other hand, the top reviewer of Odoo writes "Offers everything we need in one system, has well-integrated modules, and is priced well". Bitrix24 is most compared with Zoho CRM, Asana, Microsoft Dynamics CRM, HubSpot CRM and monday.com, whereas Odoo is most compared with SAP S/4HANA, SAP ERP, Microsoft Dynamics 365 Business Central, Epicor ERP and Oracle E-Business Suite. See our Bitrix24 vs. Odoo report.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
