We performed a comparison between Adobe Workfront and Bitrix24 based on real PeerSpot user reviews.
Find out in this report how the two Project Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The tool is very user-friendly."
"I also like Workfront's integration. The solution integrates natively with other systems. It's easy to connect Workfront to any product that has a customer service database, such as a CRM or service ticket management solution."
"Feature-wise, I would say that its overall ability to be infinitely customizable is valuable...My experience with the support team has been amazing."
"Workfront is innovative and these were plenty of features that I found valuable while working at Logitech. Workfront had this feature of Project Schedule Templatization. This saves time and effort and even leads to the standardization of processes that are well-assorted. The Intelligent Graphical Interfaces of Workfront allow one to look at a specific type of resource and a specific phase for a specific family of products. You can get quite granular with the data and even zoom in or out of the timeline. It also categorizes projects according to classes and portfolios so that over time, you can more easily understand what are the various metrics involved in producing a specific portfolio Another important feature is Workfront allowing you to validate milestones and investigate the project. This also helped me to understand which projects are performing well and whether it was beneficial to invest in the same. The IT and the app configuration is quite secure and it is one of the benefits. One more valuable feature is the integration of communication systems inside Workfront. This helps you differentiate between normal business emails and project-specific conversations. This is also known as ‘queues’ and I absolutely find this feature extremely powerful."
"The solution is stable."
"The intake feature is the most valuable in Workfront."
"Monitoring the progress of projects and tasks is very effective."
"I can say it is a powerful tool. We have everything in-house in that tool, like, creating reports, dashboards, creating various workflows, and everything we have inside one application."
"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."
"We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking."
"The solution's most valuable feature is its project management functionality...It is a pretty stable solution."
"It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."
"Collaboration and CRM are the most valuable features of Bitrix24."
"Bitrix24 is a user-friendly solution that is easy to use."
"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."
"It's a very easy-to-use product."
"The interface can also be customized to fit and accept many tools for better performance and customer service improvement."
"Sometimes there are glitches when we are reviewing an interactive proof."
"I would say that the stability, honestly, has gone down since the Adobe acquisition, and the quality when they roll out their updates."
"We were having some difficulties creating different kinds of reports and dashboards."
"I have used the product and instantiated it, almost seven years back. The process was fairly complex, however, I don't know if they have changed the same now. But this is something I think, if not addressed can be improved. Another area that needs a little attention, is the change of implementation lead. Back when we had Workfront instantiated, we often had our timeline delayed due to the change in the implementation lead. Now Workfront is under Adobe and, in case, this issue, isn't fixed it should be given due attention. Also, Workfront is a universal tool, which can pose a difficulty for small businesses and companies, who don't have the required time, effort, and knowledge to configure it periodically."
"Workfront's reporting capabilities must be improved."
"The solution's visualization feature could be user-friendly."
"Our product and graphic designers are working with various Adobe products, but Workfront has a no-frills interface. It's a useful tool with everything we need, but it could be a little more attractive and present information in a polished way. It's a web interface, so it's accessible, but the appearance could be a little slicker."
"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."
"The client interface is not very user-friendly."
"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."
"Bitrix24’s interface needs to be improved."
"I would like to see improvements with Bitrix24's marketing automation."
"The solution's open channel and contact center could be improved."
"The user interface could be improved or simplified. When you log in and see so many functions, it's a little overwhelming."
"In my opinion, everything needs improvement. It all starts with the user experience. It's extremely difficult to use, it's always lagging, It doesn't look particularly appealing, in terms of how it looks, and it is extremely difficult to locate the stages."
Adobe Workfront is ranked 9th in Project Management Software with 31 reviews while Bitrix24 is ranked 12th in Project Management Software with 18 reviews. Adobe Workfront is rated 8.4, while Bitrix24 is rated 7.4. The top reviewer of Adobe Workfront writes "A Highly Stable and Reliable Enterprise Work Management Solution ". On the other hand, the top reviewer of Bitrix24 writes "A project management tool that offers great scalability and stability ". Adobe Workfront is most compared with Jira, Wrike, Asana, Smartsheet and JIRA Portfolio, whereas Bitrix24 is most compared with Zoho CRM, Asana, Odoo, Microsoft Dynamics CRM and ClickUp. See our Adobe Workfront vs. Bitrix24 report.
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