We performed a comparison between Blue Prism Cloud and Fortra's Automate based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Ability to see the blueprint of the design executed alongside the actual process."
"The most valuable feature of a non-programmer is diagrams. Someone from an IT background can find it easier to start automation."
"This solution comes with a lot of good features."
"I would say that the stability of Blue Prism is superior to any of the competing products because of the maintainability of the features and the openness of the tool."
"The most valuable feature is the ability to write custom code."
"The most valuable feature is the customizability."
"It is more secure for complex implementations."
"The technical support team of Blue Prism Cloud is very good...I rate the support a ten out of ten."
"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."
"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."
"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."
"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."
"I actually quite liked the no-coding functionality."
"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."
"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."
"We have found the pricing to be very reasonable."
"Blue Prism Cloud needs to improve support, though documentation is available online. It is not detailed, which does not help."
"Improvement should be per customer requirements."
"There are a few smart services that are not available in Blue Prism. For example, Excel sheets that are converted into a CS sheet have limitations with the number of columns when imported. This could be improved."
"They should work on the solution's pricing."
"I believe they need to become more competitive within the market in order to maintain their market share. We were essentially a Blue Prism shop and sold Blue Prism, but because of the price point, many clients are now looking at competitors."
"The tool’s customer support should improve. There were instances where I tried to call them up and was put on hold. However, they do revert back through emails once a ticket has been issued. They should be quick with their responses on calls."
"I wouldn't call Blue Prism user-friendly. It's one of its downfalls. They would benefit from having drag and drop functionality, for example. It would make them a strong competitor in the space. There needs to be less reliance on coding for customization, similar to Microsoft's Power Automate."
"Blue Prism might consider adding package options to allow users to come onboard in different ways that meet their needs rather than buying in to the whole package."
"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."
"The interface could be more user-friendly and easier to navigate."
"Some companies have asked for voice integration. This is likely part of the roadmap."
"They do not encrypt passwords, so this is an issue with HIPAA compliance."
"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."
"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."
"The documentation is not that great."
"The OCR for Hebrew text needs to be improved."
Blue Prism Cloud is ranked 8th in Robotic Process Automation (RPA) with 38 reviews while Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews. Blue Prism Cloud is rated 8.0, while Fortra's Automate is rated 8.2. The top reviewer of Blue Prism Cloud writes "It helps us save on staff costs". On the other hand, the top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". Blue Prism Cloud is most compared with Blue Prism, Microsoft Power Automate, UiPath, Robocorp and SAP Intelligent RPA, whereas Fortra's Automate is most compared with Microsoft Power Automate, UiPath, Red Hat Ansible Automation Platform, MOVEit and Automation Anywhere (AA). See our Blue Prism Cloud vs. Fortra's Automate report.
See our list of best Robotic Process Automation (RPA) vendors.
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