We performed a comparison between BMC Remedy and Snow License Manager based on real PeerSpot user reviews.
Find out what your peers are saying about BMC, IFS, Snow Software and others in License Management."It's an exceptionally robust and seamlessly integrated solution that has greatly facilitated our operations."
"The asset discovery feature in BMC is notably better compared to ServiceNow."
"We can create our own profile in BMC Remedy, track how many tickets we've closed on a daily basis, monitor how many SLAs we've escalated, and see how many tickets we've received daily."
"You can develop plugins in different languages, and the workflows can be easily developed depending on the user's needs."
"It has a good peer sharing module."
"The solution is extremely user-friendly."
"There are a lot of features a customer can use. It’s an existing concept of asset management. One feature is the ability to create tickets for various computer systems, VPN defenses, sites, regions, or customers."
"The most valuable BMC Remedy Asset Management are the dashboards and reports for the CIO."
"The discovery is excellent. It is agent-based, and it can also operate without one as long as there is an inventory source, such as SCCM. It may take data from the SCCM and normalize it to provide a very clear idea of what the hardware is, what software is running on it, what versions of that software are available, when is the end-of-life, and when they are no longer supported. All of that information is available."
"The product's initial setup phase is very easy."
"If a user isn't using an out-of-the-box configuration, it can get a bit complex."
"The solution must be flexible."
"Could be more user friendly for admins to manage."
"One area that requires improvement is the prevention of duplicates or data inconsistencies in the system."
"There is room for improvement in integration with various platforms. The support services should be improved. The response time from the support team should be faster."
"The desktop technicians face some challenges with the solution."
"The initial setup of BMC Remedy Asset Management was complex."
"BMC Remedy's change management module needs enhancement."
"The support is an area that can be improved. As resellers, we are doing the first-level support because we have trained certified engineers, and we provide support. Because we are in India and they do not have a support center in India, the turnaround time for tickets could be improved. We have to rely on Australia for support."
"The dashboards provided by the solution have certain shortcomings, making it in areas where improvements are required."
BMC Remedy is ranked 1st in License Management with 19 reviews while Snow License Manager is ranked 3rd in License Management with 2 reviews. BMC Remedy is rated 8.2, while Snow License Manager is rated 8.0. The top reviewer of BMC Remedy writes "Great CMDB design, helpful technical support, and great features". On the other hand, the top reviewer of Snow License Manager writes "It is very easy to use, maintain and deploy". BMC Remedy is most compared with ServiceNow, BMC Helix Discovery, Qualys VMDR, Device42 and VMware Service Manager, whereas Snow License Manager is most compared with AWS License Manager.
See our list of best License Management vendors.
We monitor all License Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
