Compare Bold360 vs. LivePerson LiveEngage

Bold360 is ranked 5th in Live Chat while LivePerson LiveEngage is ranked 2nd in Live Chat. Bold360 is rated 0, while LivePerson LiveEngage is rated 0. On the other hand, Bold360 is most compared with LivePerson LiveEngage, LiveChat and Comm100 Live Chat, whereas LivePerson LiveEngage is most compared with CafeX, LiveChat and Bold360.
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Bold360 Logo
257 views|185 comparisons
LivePerson LiveEngage Logo
550 views|432 comparisons
Ranking
5th
out of 16 in Live Chat
Views
257
Comparisons
185
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
2nd
out of 16 in Live Chat
Views
550
Comparisons
432
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 45% of the time.
Compared 26% of the time.
Compared 14% of the time.
Compared 33% of the time.
Compared 23% of the time.
Compared 17% of the time.
Also Known As
BoldChatLiveEngage
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Overview
Most customer engagement solutions on the market require complex data analysis and months of implementation before you start seeing results. But Bold360 ai uses Natural Language Understanding to start learning your customers' needs from the very first interaction. Its smart routing capability directs customers to the best resource available, and captures data in an intuitive dashboard. Start seeing results now with Bold360 ai.LivePerson is a provider of online engagement solutions that facilitate real-time assistance. Connecting businesses and experts with consumers seeking help on the Web, our hosted software creates more relevant, compelling and personalized online experiences. More than 8,000 companies, including EarthLink, Hewlett-Packard, Microsoft, Qwest, and Verizon, rely on LivePerson to maximize the impact of the online channel.
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Sample Customers
The North Face, Vodafone, IntuitBackcountry, National Domestic Violence Hotline, Poder Comercial, PAC Web Hosting, Landings Credit Union, Rail Europe
We monitor all Live Chat reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.