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CA Automic Service Orchestration [EOL] vs OpenText Operations Orchestration comparison

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Buyer's Guide
Process Automation
April 2024
Executive Summary

We performed a comparison between CA Automic Service Orchestration [EOL] and OpenText Operations Orchestration based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation.
To learn more, read our detailed Process Automation Report (Updated: April 2024).
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768,740 professionals have used our research since 2012.
Featured Review
Holger Sandmann
Automation of job object creation increased the quality and quantity of our job requests
We are using Automic for job requests. We have automated the process, so job objects in UC4 are automatically created. In the past, we used... Read more →
PM436379
It allows me to do repetitive tasks consistently.
It actually really comes down to a quicker mean time to recover. More consistent data being captured to identify what the issues are and also a... Read more →
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"If I have a higher workload with smaller machines, it is easy to increase everything.""The product is stable. This is the reason that we are using Automic, in some cases, because of its stability and features.""It provides a simple reduction of headcount and also a reduction of run through time.""Jobs are planned automatically to eliminate the need to plan them manually. It also saves us effort because there is no need to create job objects manually."

More CA Automic Service Orchestration [EOL] Pros →

"It has reduced the time taken to go to market. In the past, we were struggling with building these integrations, but now the process has sped up and there is an added advantage of quick delivery. In addition, it is an agent-less solution, which provides more flexibility in terms of multiple options.""The product is good functionality-wise. I am impressed with the tool's flexibility in customization.""It's very stable. If you ask me for the success rate metrics, it's more than 90% for both."

More OpenText Operations Orchestration Pros →

Cons
"What I am missing today is robotics. If Automic would like to stay as one of the biggest automation engines on the market, they have to find an option with a robotics solution.""In the last two years or so, Automic has not invested as much in the product as we would have expected."

More CA Automic Service Orchestration [EOL] Cons →

"The price is an area that should be addressed because the price is high.""There were a lot of scalability issues that we initially faced. Whenever I tried to deploy 100-200 endpoints, it became a huge challenge. We had to actually start using other tools like Tivoli Endpoint Management in order to patch the issues.""The tool's UI needs to be improved. It needs to have better administration features in future releases."

More OpenText Operations Orchestration Cons →

Pricing and Cost Advice
  • "From our clients, "We have reduced headcounts since the beginning by around 30 to 40 percent." and "We are much faster using the service orchestration and saving by a factor of 10 or more.""

    • More CA Automic Service Orchestration [EOL] Pricing and Cost Advice →

  • "I do not have experience with the pricing or licensing of the product."
  • "The cost is very high compared to anything else available."

    • More OpenText Operations Orchestration Pricing and Cost Advice →

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    Questions from the Community
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    What needs improvement with Operations Orchestration?
    Top Answer:The tool's UI needs to be improved. It needs to have better administration features in future releases.
    Read all 3 answers   →
    What advice do you have for others considering Operations Orchestration?
    Top Answer:I would rate the tool a nine out of ten.
    Read all 2 answers   →
    What do you like most about Micro Focus Operations Orchestration?
    Top Answer:The product is good functionality-wise. I am impressed with the tool's flexibility in customization.
    Read all 2 answers   →
    Ranking
    Unranked
    In Process Automation
    17th
    out of 66 in Process Automation
    Views
    808
    Comparisons
    601
    Reviews
    1
    Average Words per Review
    186
    Rating
    9.0
    Comparisons
    Also Known As
    Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration
    Learn More
    Broadcom
    OpenText
    Overview

    Service orchestration enables organizations to extract the most value from their investments in people and technology. Because time spent waiting for a service request means wasted money and lost opportunity.

    Service orchestration can intelligently automate the sometimes complex sequence of tasks required to deliver a service. Whether those tasks need to be executed on-premises or in the cloud, on virtual or physical systems, or even using leading-edge technologies like microservices or containers, service orchestration ensures that those tasks are executed accurately and efficiently. This maximizes productivity and enables businesses to move at digital speeds.


    OpenText Operations Orchestration (OO) automates, integrates, and orchestrates any IT process, on cloud or off. Automate using low-code/no-code workflow authoring options. Integrate with an API rich, extensible platform. Centrally orchestrate powerful, scalable workflows.

    With OO you can automate and orchestrate infrastructure automation and IT processes from service fulfillment to incident remediation, cloud service delivery, and disaster recovery.

    Operations Orchestration offers the tools needed to provide enterprise wide orchestration capabilities:

    • Design automation workflows with a low-code/no-code designer canvas, content library, and API generator wizards.
    • Govern your automation in one place and centrally orchestrate powerful, scalable workflows in large, high availability environments.
    • Schedule workflows and make sure that SLAs are met and workflows execution happens when you need it.
    • Expose REST APIs to programmatically invoke orchestration from any external source.
    • Automate difficult interfaces with RPA robots that mimic screen based human actions.
    • Follow business and operational metrics to understand the value and the health of your orchestration environment.
    • Expose orchestration scenarios as services to your end users in an easy to use Self-Service catalog.

    Operations Orchestration offers the following components:

    Sample Customers
    Information Not Available
    Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.
    Top Industries
    No Data Available
    REVIEWERS
    Comms Service Provider21%
    Financial Services Firm14%
    Insurance Company7%
    Healthcare Company7%
    VISITORS READING REVIEWS
    Financial Services Firm28%
    Computer Software Company13%
    Manufacturing Company12%
    Healthcare Company5%
    Company Size
    No Data Available
    REVIEWERS
    Small Business17%
    Midsize Enterprise4%
    Large Enterprise79%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise9%
    Large Enterprise75%
    Buyer's Guide
    Process Automation
    April 2024
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    CA Automic Service Orchestration [EOL] doesn't meet the minimum requirements to be ranked in Process Automation while OpenText Operations Orchestration is ranked 17th in Process Automation with 24 reviews. CA Automic Service Orchestration [EOL] is rated 10.0, while OpenText Operations Orchestration is rated 7.8. The top reviewer of CA Automic Service Orchestration [EOL] writes "Automation of job object creation increased the quality and quantity of our job requests". On the other hand, the top reviewer of OpenText Operations Orchestration writes "HP OO blows away the competition, but has its fair share of flaws". CA Automic Service Orchestration [EOL] is most compared with , whereas OpenText Operations Orchestration is most compared with Red Hat Ansible Automation Platform, Control-M, Camunda, BigFix and Microsoft System Center Orchestrator.

    See our list of best Process Automation vendors.

    We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.