CA Cloud Service Management vs. TeamSupport

CA Cloud Service Management is ranked 16th in Help Desk Software with 1 review vs TeamSupport which is ranked 33rd in Help Desk Software. The top reviewer of CA Cloud Service Management writes "It has improved our organization through automatic tasks". CA Cloud Service Management is most compared with CA Service Desk Manager. TeamSupport is most compared with .
Cancel
You must select at least 2 products to compare!
Most Helpful Review
T Macul
Use TeamSupport? Share your opinion.
Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in Help Desk Software.
310,623 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

report
Use our free recommendation engine to learn which Help Desk Software solutions are best for your needs.
310,623 professionals have used our research since 2012.
Ranking
16th
out of 43 in Help Desk Software
Views
2,596
Comparisons
218
Reviews
1
Followers
277
Avg. Rating
8.0
33rd
out of 43 in Help Desk Software
Views
246
Comparisons
51
Reviews
0
Followers
159
Avg. Rating
N/A
Top Comparisons
Also Known As
Nimsoft Service Desk
Learn
CA Technologies
TeamSupport
Overview
CA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.TeamSupport is a B2B Customer Support & Help Desk solution that helps you provide exceptional customer service through collaboration and customer-focus. Most help desk systems only focus on tickets as an individual item, but for B2B support that doesn't work - you need to focus on managing the customer as a whole, with all of their contacts and tickets in one place. Our robust customer database helps you do this, and features like the Customer Distress Index help you identify potential at-risk customers ahead of time. And instead of limiting you to one-on-one communications with your customers, TeamSupport shows you the big picture, and uses innovative collaboration features to let your entire company work together to solve customer issues.
Offer
Learn more about CA Cloud Service Management
Learn more about TeamSupport
Sample Customers
Oakwood Systems GroupNokia, American Lung Association, Fujifilm, NBA, Comcast
Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in Help Desk Software.
310,623 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

Sign Up with Email